2014 Kia Sorento: doors won't lock, open or latch

Filed Mar 30, 2024 · Electrical, Transmission · NY

Door Locks/Hatch Lock won’t unlock 95% off the time, using fob OR interior switch. Also won’t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there’s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and desoldering components or replacing the whole BCM. It’s unsafe as I’m unable to unlock the doors should I need to remove/evacuate someone or my pet, from the vehicle, in an emergency. Also unable to access back hatch area to retrieve anything for roadside concern (flares/cones, spare, tire iron, etc), leaving me potentially stranded on the dangerous roadside. I first noticed this concern about 2 months ago and there were no warning lights.

Filed Jul 24, 2022 · Brakes, Electrical · NV

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). Car stereo will call phone contacts via bluetooth without prompting. Had front and rear brakes replaced in April. There was shaking from the passenger side when brakes were depressed. Had brakes rechecked and it was determined the rotors need to be turned. Had the mechanic complete the repair. Now, in July, the brakes sound as though they need to be replaced (again) and the shaking has gotten worse. Will be taking to another mechanic. I have not had the electrical problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

Filed Jun 2, 2022 · Electrical, Lights · MD

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). The digital fuel range number does not match up analog indicator (digital will read ~150miles range, analog will indicate 1/8 full tank). Low-beam headlight bulbs individually burn out well before expected lifetime, I have replaced each one twice in the last six months. All of these issues are available for inspection. Safety is at risk because multiple fluctuating electrical issues could mean a fire risk. I have not had these problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

Filed Apr 1, 2021 · Electrical · TX

Automatic door locks quit responding to the remote unlock button and also the interior switches. The only door that works with the remote or on the interior switches is the driver's door, all others must be opened by climbing into the car and manually unlocking. I have been told by the dealership it is an issue with a bad relay and the entire unit will have to be replaced, costing $1500+ to repair. In researching online I have found this is a recurring issue with kia sorento's made in the 2014 time period. I feel this is a defect and should be recalled and repaired by kia at no expense to owners.

Filed Oct 29, 2020 · Locks · IL

2014 kia sorento. Consumer writes in regards to defective door handles. Consumer states that door handles will not open. *ld the consumer stated the rear passenger door handle will not open on the inside nor outside.

Filed Dec 29, 2019 · Electrical, Transmission · 25,000 miles · WI

Door locks only lock and unlock occasionly. Batteries replaced in fobs still not operating properly. Read that slot of people have or had the same issue. Doors would typically lock when you drive. Use to not anymore. Had car in for recall on engine this year.

Filed Sep 29, 2019 · 54,000 miles · FL

Intermittent door lock & tailgate issues ... Sometimes they function properly and sometimes not. Problem is I spend the entire day at the dealers and the problem of course does not happen ... So they can't diagnose or fix the problem ! They tell me to bring it back when it happens again ! So it happens again and repeat the previous scenario. Wtf ... I want this issue fixed ! This issue happens when stopped, parked, day, night, sunny, rainy it does not matter ! Why can't the dealers computer find this intermittent problem?

Filed May 7, 2019 · Body, Brakes · 151,000 miles · GA

Takata recall I purchased my kia index 2014. Immediately the paint started bubbling and then peeling around the windshield and hood. We called kia and they said this is not covered. Also we get recalls about the engine. I never had a problem until I took it in. The first recall I got they drained the oil and took oil pan off my car. The second one not sure what they did to it but it was about. The engine. Now I have to put oil in my vehicle about once a week. The door locks don't work the keyless entry will let you in but you have to lock all your doors by walking around the vehicle. The headlights keeps,blowing. I have probably put 10 headlights in my car over the past year. Now my ABS traction control and low light for tires is on and will not go offf it amazes me that there are no open recall on thus vehicle I am sure it will not last me until I pay it off. This is the worst vehicle I have ever owned

Filed Apr 18, 2019 · Electrical, Engine · 65,000 miles · WI

Takata recall my 2014 kia sorento SUV awd engine it ried to stalled in the middle of the highway on me as I was driving on the highway at 65 MPH at the exit it stopped at the light. Even though I took my kia in the dealership to have a software updated (ksda) in the begining of this year 2019. I was all most in a car crash from this. Becasue cars on the highway were coming my way to get off I was so scared. I called kia dealership. I was told that my truck was not on the recall list. I knew it was becasue my truck had all the symptoms. I was told to drive it to the dealership even through I express my concern that it was something wrong with the engine I was still told to drive the truck in. The person on the phone did not even care I could have been in a really bad accident as cars were drving 65mph. So I asked my husband to take it in. He did. Kia said that they will look at it and let me know by the end of the day. Day 1 no one called day 2 I called kiaa tech said someone will call me mid afternoon. After day 2 no one called mid afternoon of day 2 so on day 3 I had to call to see what was going on then I was told kia would replace my engine with a brand new engine not a refurbuised engine. But I dont think that will fix the problem.. I saw these recalles months before this happened for other SUV's like mine. I looked everyday on the website starting in jan 2019 with my VIN # nothing I am concern becasue after reserach I noticed that even though kia fixes the problems of the engine it stalked again on other customers. I am so scared to get back in that truck. I also had an appiontment schedule to fix the door locks due to recall not unlocking or locking on the recall webiste before all this engine stuff. I mention this to the kia tech which he said do not worry we will fixed that too..

Filed Mar 17, 2019 · Electrical · IL

The driver's door unlocks with the key fob or key and that's the only one. All other doors must be unlocked by hand, meaning even the unlock switch on the drivers and passengers doors don't work. You can hear something actuating, but the doors won't unlock. The back door you need to crawl from inside remove a panel to unlock the back door.

Filed Jan 3, 2019 · Acceleration, Electrical · 49,000 miles · NY

Acceleration. When I accelerate it hesitates to pick up. Very dangerous as I was trying to merge into the highway or merge into a different lane it did not accelerate quickly enough and the vehicles in that lane had to brake hard as I entered that lane almost rear ending my vehicle. Even if I press the gas pedal hard it does the same thing, it hesitates before speeding up. Another issue is the door lock button from both driver and passenger sides work sometimes and doesn't work sometimes. Even when I'm driving the doors would not lock with the auto door lock feature on when vehicle gets in motion. I have to manually push the lock button for each door and when I manually lock the doors that is when the door lock/unlock buttons will work properly. Had children in the back seat and while I tried to lock the door it would not lock. Had to pull the vehicle over to hand lock each door. But very dangerous either way because I can't control what kids will do in the back in middle of the highway and if I try to lock the door I won't be able to.

Filed Jun 8, 2018 · 79,800 miles · FL

The front passenger and the the two back door as well as the back (entry to crgo area) locks do not open with any device....only the drivers door unlocks., the aforementioned have to be opened by hand.. They do close when the key is in ignition and the drive or reverse is engaged, but they do not reopen when pressing open latch at drivers side., this could be a safety problem when one needs to open the door from inside or outside. Had vehicle checked at kia dealer in mississippi and was told that all three actuators were gone and that drivers was on the way out. This to me is a total defect....many consumer complaints have been addressed about door locks on some kias. There is no reason for 3 to go out at the same time. The car is not in warranty and the cost to repair was over $800.00 I believe that this should be a recall item and that kia should have to pay for the work.