2013 Kia Sorento: doors won't lock, open or latch

Filed Jan 18, 2022 · Brakes · TX

The car brake failed while I was driving. The brake warning light came on. The warning light was off after I added brake fluid. After driving for about 10 miles, the warning light came back on. The car is losing brake fluid fast. I cannot find any trace of brake fluid leak. The car is available for inspection. After I picked up the car from the dealer after motor replacement recall, my remote control for the door lock system no longer works.

Filed May 19, 2021 · Body · IL

When attempting to open the driver's side passenger door, the door handle came completely off the car. I therefore could not get my grandchild out of the car from that side and had to crawl over through the passenger side rear door to get her out. Apparently, this is a common problem because when I called a repair shop to ask what it would cost to replace, they told me they do these all the time and yes, it's a common problem. Found many complaints on line also. This is a dangerous situation. If there was an emergency to get someone out of a car on that side quickly you could not do it. Very disappointed in this cheap plastic handle.

Filed Aug 31, 2020 · 100,000 miles · MD

Door handles from the inside stopped working.

Filed Jan 9, 2020 · 73,000 miles · CA

After driving to an appointment and parking, I attempted to open my driver's side passenger door to get my service dog out when the door handle cover popped off and handle came off in my hand. Upon inspection, I noticed there was no damage to the handle itself, but the door handle cover had snapped where the screw from the door is meant to secure the piece to the door. When I went to kia, they explained kia had acknowledged a problem with these particular handles breaking, and the fix was a new door handle assembly; however, even though many people have had this problem, kia has not issued a recall or offered an extended warranty to those individuals and require those affected to replace them at the owners expense, which is over $150 without labor cost included. This issue is a safety hazard (without the handle, you can't open the door from the outside) and many kia owners have complained about this very issue via online forums, and yet kia still refuses to offer a recall or warranty extension! The fact they don't offer a replacement handle cover, because it would continue to pose this problem, and state the fix being a new complete door assembly should merit their extending a warranty fix or recall.

Filed Jan 6, 2020 · Body, Seats · 138,000 miles · KY

My child who is currently 13, has managed to pull the rear passenger handle off the vehicle twice in the 6 years we have owned it requiring replacement both times as the piece holding the handle in is plastic and has shattered. The first time he was only 7. It is unacceptable for a door handle to be able to be destroyed by a child multiple times. Also, the handle which allows the second row seat to fold forward for passengers to gain access to the third row does not work. We have asked for this to be fixed at the dealership multiple times but they have been unable to get it to work properly either. Obviously both of these problems occur when the vehicle is stationary.

Filed Jun 18, 2019 · Body · 55,000 miles · LA

My car has 2 door handles that have fallen off. One right after another. This is also something I see frequently on other kia sorentos I pass on the road so obviously this is a common occurrence and it needs to be fixed. I did not pay for a car to have to stick my arm through and around to the other door to open it, that's ridiculous. Also, the car was in park in the drive way at my parents house, it wasn't even turned on, the keys weren't even in it.

Filed Jan 2, 2019 · Airbags, Body · 106,000 miles · AR

Takata recall on back locks. Lock jammed on back door. Door will not unlock from inside or out.. Having problems with kia dealership honoring a recall that I thin should include my vehicle. There was a recall for front locks a couple of years ago that was repaired. Now the back locks on the back door is doing the same thing. This is a danger to my grandchildren who sits in the back of my car. The air bag light is also malfunctioning. I have asked kia check the air bag, but told my VIN number is not on the list. And that my locks are not on the recall list. These are all manufacturing problems and should be treated as such.. The vehicle is in motion most of the time when the air bag light "off" appears.. The vehicle was /is stationary when the back door lock on the driver's side will not lock or unlock, although resonds to key pad sound as though unlocked, the door remains lock. Also, when door is unlocked on the inside, door will not open. Car is stationary.

Filed Dec 26, 2018 · Body · 61,000 miles · FL

Approximately one year ago I paid dealer to replace defective driver side rear door handle. Today passenger side rear door handle broke off in hand while opening door (same as previous). Now unable to open rear door from outside of car

Filed May 10, 2017 · Body, Lights · 102,000 miles · NC · fire

Tl* the contact owns a 2013 kia sorento. While attempting to open the rear passenger door, the door handle fractured and detached from the vehicle. The contact also stated that the front passenger side headlamp and electrical component melted. The vehicle was taken to the dealer where the headlamp was repaired; however, the dealer declined to repair the door handle free of charge. The manufacturer was notified of the failures. The approximate failure mileage was 102,000.

Filed Jul 14, 2016 · Body · 35,000 miles · MS

Tl* the contact owns a 2013 kia sorento. The contact stated that the rear driver side door handle fractured without warning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 35,000.

Filed Oct 9, 2015 · Body · 79,800 miles · MD

Tl* the contact owns a 2013 kia sorento. The contact stated that the rear passenger door handle detached from the vehicle. The vehicle was not repaired. The VIN was unavailable. The manufacturer was notified of the failure. The approximate failure mileage was 79,800.

Filed May 29, 2013 · Body · TX

Rear right door handle assembly fell apart when my wife was opening the door to place groceries on rear seat. This incident has never happened to me on the different cars I have owned.