Car stalled several times including as I was turning through an intersection. I took my car to KIA Ganley if Boardman 7870 Market Street Bdmn Two, Youngstown, Ohio 44512. I met w/Gerry who I explained the concerns with car stalling reminding him it had been almost 2 years since the jnick sensor issue was detected. So why am I expected to keep driving a dangerous vehicle without the repair needed??!!!! Also asked about light assembly replacement delay (per recall) since I'm replacing the turn signal & brake bulbs 5-6 times a year while awaiting a replacement. assembly.
2013 Kia Sorento: engine stalls while driving
131 of the 985 complaints about the 2013 Kia Sorento describe engine stalls while driving.
- owner complaints
- 131
- of this car's complaints
- 13%
- typical repair cost reported
- $5,636
- typical mileage
- 89,443
- recalls
- 3
Engine stalls while driving by model year
What owners say
I am submitting a formal written complaint to supplement my existing the federal safety agency Safety Report ID 11702339 regarding a serious fuel system defect on my 2013 Kia Sorento. My car began experiencing sluggish starting, sputtering during acceleration, stalling at stop signs and traffic lights, and a strong fuel odor. A check engine light subsequently illuminated, and due to safety concerns, the vehicle was towed to a Kia dealership for diagnosis. The dealership confirmed and documented fuel leakage from the high-pressure fuel pressure regulator and fuel contamination in the engine oil. This defect presents a serious safety risks: increased risk of engine fire due to fuel leakage, unexpected loss of power while stopped or in traffic, and increased likelihood of a collision due to engine stalling. This vehicle previously had its engine replaced under a Kia recall in 2020, making this failure particularly concerning. Fuel system failures and post-recall engine-related defects have been the subject of multiple Kia recalls, service campaigns, and the federal safety agency investigations involving engine fires and fuel leaks. Despite the dealership's documented diagnosis and clear safety implications, Kia Consumer Affairs denied recall coverage and refused to assist with repair costs, stating this is not a recall-related issue. The estimated repair cost exceeds $1,700, and the vehicle remains unsafe and undrivable. Given the confirmed fuel leakage, fuel contamination of engine oil, prior recall engine replacement, repeated stalling events, and Kia's refusal to acknowledge responsibility, I respectfully request that the federal safety agency review this case as part of a potential defect trend, particularly involving high-pressure fuel system components on Kia Sorento vehicles with prior recall engine replacements. I am submitting this complaint to ensure this safety issue is formally documented, investigated, and considered for further action to protect consumers. Thank you for your attention to this serious safety matter
The contact owns a 2013 Kia Sorento. The contact received notifications of the federal safety agency Campaign Numbers: 17V224000 (ENGINE AND ENGINE COOLING) and 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while his daughter was driving 45 MPH, there was an abnormal knocking sound coming from the engine. In addition, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact's daughter stated that the engine had seized, and the vehicle had stalled. The contact's daughter was unable to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the residence. The following day, the vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that since the first recall repair had not been completed, the manufacturer denied the recall repairs. The vehicle remained at the dealer unrepaired. The contact received a bill from the dealer. The manufacturer was not notified of the failure. The contact's daughter stated that before the engine failed, every time the vehicle was started, there was an abnormal knocking sound coming from the engine. However, after several minutes, the abnormal sound disappeared. The failure mileage was approximately 125,000.
I am reporting a safety defect on my 2013 Kia Sorento (VIN: [XXX] ). Before the failure, the vehicle began experiencing sluggish starting, sputtering during acceleration, stalling when stopped at traffic lights or stop signs, a noticeable fuel odor, and eventually a check engine light. These symptoms increased over several days, and once the check engine light illuminated, we had the vehicle towed to a Kia dealership for diagnosis. At the dealership, the problem was confirmed and reproduced by their technicians. They diagnosed: •Fuel leakage from the high-pressure fuel pressure regulator •Fuel contamination in the engine oil These components and diagnostic findings are available for inspection upon request. This issue poses a significant safety risk. Fuel leakage and fuel-in-oil contamination increase the potential for an engine fire, and the hesitation, sputtering, and stalling at intersections present a risk of unexpected loss of power in traffic, which could result in a collision. The vehicle previously had its engine replaced under a Kia recall in 2020, and the current symptoms are consistent with known Kia engine and fuel system defects addressed in past recalls and technical service bulletins. The vehicle has been inspected only by the dealership so far; it has not yet been inspected by the manufacturer, police, or insurance representatives. Kia Consumer Affairs has been contacted and is reviewing the case. I am requesting that the federal safety agency review this issue as a potential defect trend involving the high-pressure fuel system on this model, especially in vehicles with prior recall-related engine replacements. Documentation from the dealership, including the diagnostic report and repair estimate, is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The car just completely stalled while driving on a busy street with myself and my children in the car. I first was alerted that it may just be the starter by a local mechanic. I fixed that and it still would not start. I then went and got a new battery and that did not work either. At that point I had the car towed to the Kia dealership. The mechanic told me that the car engine was a part of a recall for Kia. He told me that he would put the claim in and that Kia would fix it. He told me to send in my registration and drivers license. A couple of weeks later he informed me that they would not fix my engine because the registration was expired. The expired registration has nothing to do with their faulty recalled engine. I had this issue escalated and still was told they would not fix it.
The contact owns a 2013 Kia Sorento. The contact received notification of the federal safety agency Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, there was an abnormal sound coming from the engine, and the vehicle lost motive power and stalled. The contact stated that several unknown warning lights were illuminated. The vehicle was able to restart. The vehicle was taken to the dealer; however, no cause for the failure was found. An unknown repair was performed. The contact stated that the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. An unknown repair was performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the failure persisted. The failure mileage was approximately 105,000. Parts distribution disconnect.
While driving the car will stall, making maneuvering the car to safety difficult. There was no warning that this was happening. I did take the car to a mechanic, he said because the engine light was not on, he could not track the problem. I had this happen at least 6 times in the past few months
I called quirk Kia in Manchester NH to have the recall done on my vehicle..my vehicle has had a hard time starting and staying started sometimes...the vehicle would shut down while driving all dash lights come on and loose s all power to gas pedal and steering..had hard time starting for couple weeks before it stopped starting ..I believe there is electrical problem ..but when I called quirk to get the recall done the service guy told me he can not do the recall unless the vehicle runs ..I told him I believe it's not running because of the part that is being recalled .he said I doubt it .I then asked for a supervisor and he told me he doesn't have one ..then I asked him his name he again told me he doesn't have one .so I said are you really gonna refuse to do this recall ..it has to be done he then hung up on me ..I tried calling back and got to the sales department..spoke to the GM in sales and explained what just happened with the service department and he told me I would get a call back and still haven't heard from them ..this recall has to be done ..and I don't know what else to do
The contact owns a 2013 Kia Sorento. The contact stated that while his daughter was driving the vehicle with her boyfriend seated in the passenger’s seat, while approaching a stop sign at 30 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was stopped safely on the side of the road, and then the vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine had seized. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was not made aware of the issue. The approximate failure mileage was 71,935.
The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was initially taken to the dealer to have the A/C unit repaired. After the A/C repair was performed on the vehicle, the contact stated that the vehicle stalled while driving at various speeds and while idling. The contact stated that prior to vehicle stalling, several unknown warning lights illuminated on the instrument panel. Upon investigation, the contact discovered Kia Voluntary Service Campaign: SC106 - 2011-2013, My Kia Sorento ECM Logic Upgrade, which the contact linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The engine has been stalling while driving. The rpm gauge isn't moving it is at 0. Plus the radio and plug ins randomly shut off and on all the time. They don't stay on.
The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled and would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Service bulletins that may apply
- Excessive oil consumption nu/gamma/theta/kappa engines
- Product improvement campaign: engine replacement instructions for DTC P1326 (PI2002Y/z)
- Product improvement campaign: engine replacement instructions for DTC P1326 (PI1803Y/z)
- Bearing clearance tester (BCT) procedures
- Pitstop: injector harness routing for PI1802Y/z and PI1803Y/z engine replacements
- Engine replacement instructions for DTC P1326 (PI1803Y/z)
- Excessive oil consumption nu/gamma/theta engines
- Partial repair of c-mdps motor, ECU, worm gear and/or steering column housing
Related recalls
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC200.
Recall number 20V750000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V‑224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC172.
Recall number 18V907000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
- Risk
- Bearing wear may result in the engine seizing, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC147.
Recall number 17V224000 · Recall details
Questions about the 2013 Kia Sorento stalling
Is engine stalls while driving a common problem on the 2013 Kia Sorento?
131 of 985 owner complaints about the 2013 Kia Sorento (13%) mention engine stalls while driving. The model year with the most reports is 2013.
How much does it cost to fix engine stalls while driving on the 2013 Kia Sorento?
Owners who mentioned a price put the repair at about $5,636 (median of 9 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2013 Kia Sorento?
There are 3 recalls and 58 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Kia Sorento
Engine failure 169Check engine light 119Knocking 90Headlights 72Fire or smoke 56Loss of power 53Airbag light 41Won't start 33ABS 28Sunroof shattered 25Warning lights 22Oil consumption 21Overheating 16Jerking 15Door locks 12Misfire 12Hesitation 10Power steering loss 9No deployment 8Grinding brakes 8Fuel pump 7Brake failure 6Harsh shifting 6Seat belt 6Backup camera 5Fuel smell 5Transmission failure 5
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