2013 Kia Sorento: multiple warning lights

Filed Feb 25, 2025 · Electrical, Engine · NH

I called quirk Kia in Manchester NH to have the recall done on my vehicle..my vehicle has had a hard time starting and staying started sometimes...the vehicle would shut down while driving all dash lights come on and loose s all power to gas pedal and steering..had hard time starting for couple weeks before it stopped starting ..I believe there is electrical problem ..but when I called quirk to get the recall done the service guy told me he can not do the recall unless the vehicle runs ..I told him I believe it's not running because of the part that is being recalled .he said I doubt it .I then asked for a supervisor and he told me he doesn't have one ..then I asked him his name he again told me he doesn't have one .so I said are you really gonna refuse to do this recall ..it has to be done he then hung up on me ..I tried calling back and got to the sales department..spoke to the GM in sales and explained what just happened with the service department and he told me I would get a call back and still haven't heard from them ..this recall has to be done ..and I don't know what else to do

Filed Oct 8, 2024 · Engine · PA

When we bought this car several years ago after a test drive, we left the lot and about 5 or 6 miles down the road it completely shut down. The dealership ( Smail Auto) fixed the engine so we thought. We were told not to mention anything about the engine problem to anyone or we would lose the car. We get it back and again does the same thing. Ever since that day our car has been down more than driven. We attempted to contact the dealership and nobody would reach back out to us. All the lights on the bashboard check tire, engine, gas light, etc are all on everytime this happen. Even now we attempted to get ahold of the dealership or even Kia and nobody has called me or my wife. The break downs happen on different dates. But the latest on happen 5/30/24

Filed Apr 30, 2024 · Engine · 105,724 miles · PR

The contact owns a 2013 Kia Sorento. The contact stated that while driving approximately 55 MPH, the vehicle was losing motive power and was making an abnormal sound. The contact stated that numerous warning lights had been illuminated. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact had the vehicle towed to the residence. The contact called a local mechanic, but the vehicle was not diagnosed. The mechanic determined that the vehicle was experiencing engine failure. The vehicle had not been taken to a dealer. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to the federal safety agency Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was not informed of the failure. The failure mileage was 105,724.

Filed Jan 1, 2024 · Electrical, Engine · FL

We were told by our auto mechanic that this vehicle needed a new electrical control module. The part has been on back-order with the local KIA dealership for a couple of months. My daughter was driving the car recently when all of the lights went out, and the car would only drive forward approximately 5 miles per hour. The car began to shudder and I had my daughter pull into the nearest parking lot and park the car. The engine shut off as she entered the parking lot, the car could not be placed in any other gear except neutral, and there was a burning smell. We pushed the car into a parking spot and removed the key from the ignition. We had to put the emergency brake on to keep the car from rolling. There is a safety recall related to this specific problem, but KIA states it does not have a remedy for the problem yet. What are we supposed to do?

Filed Aug 15, 2022 · Engine · 149,000 miles · MN

The contact owns a 2013 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormally loud noise. The vehicle then lost motive power with several warning lights illuminated. The vehicle was towed to a friend's residence where an independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 17V224000 (Engine And Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 149,000.

Filed Jul 31, 2022 · Engine · NY

A week ago my fiancée and I were driving down the highway when I noticed the vehicle overheating…the thermostat was at H and fluctuating. We pulled over let the engine cool and read that if you turn the heat on this will pull heat away from the engine to allow you to get somewhere safe. No warning lights were illuminated and no reason to know that my engine had overheated…I only noticed by happenstance when I was checking my speed. As we were headed to the nearest exit driving approximately 60-65 mph the dashboard lit up like a Christmas tree. All warning lights were on and a ticking/knocking noise could be heard. I lost my brake and power steering and rapidly began to decelerate. We were lucky I was able to cost to the nearest exit and pull into a gas station. The car stopped on its own barely hitting a fence. I check underneath the car and it was pissing fluid of some sort. I checked the oil and it was completely bone dry. It should be noted I still had 2000 miles before my next oil change. I never received any indication I was low on oil or that anything else was wrong. This is a 2013 with 100,000 miles on it. If my understanding is correct the engine is seized and will need to be towed to a dealership to have it looked at. I am baffled that I had no indication something was wrong. No engine light illuminated to notify me of an issue.

Filed Jul 17, 2022 · Engine · NC

I was driving 75MPH on I85 in charlotte, NC, middle lane and my car went dead, all warning lights came on but I lost all function of vehicle, no ability to accelerate power steering went. I was rapidly decelerating and boxed in my semi trucks. I eventually get off the road but almost hit back end of trucker to be able to get between vehicles and to the side. I turned off the car. Then turned car back on. I was a 2 miles from my destination and my exit was in sight. I decided to continue to destination to get off dangerous road. I made it to destination , then went to an autozone (after finding the mechanic was closed) to check battery/alternator. The battery was dead and so I replaced it. I got back on the road. Drove 5 miles and started to hear a flapping type noise (like a playing card in a bike spoke) I thought maybe something wasn't tightened after battery change or something fell into engine area. I pulled off at next exit to a gas station. I was apparently in a really bad part of town so 2 men in utility work trucks stopped to help me. Nothing was loose or in visually in the engine, the visible belts seemed fine, oil level good, but the engine was shaking pretty good and when I reeved the engine there was a bad rattling sound. But it was not a safe location for me to stay so they suggested I go up a couple exits. I did get back on the highway went about 40MPH and the noises continued and increased in intensity , it sounded like something was coming loose and about to fall off and then a noise that sounds like metal scraping started. I was about to pull off to side of road but before I could the same thing happened from before. Vehicle stopped running, all indicator lights turned on but everything else turned off, no power to vehicle little control. I pulled off and car would not restart this time. Mechanic diagnosed next morning and said complete engine failure and metal shavings in the oil. I had an oil change 5 days prior synthetic high mileag. (123,000m)

Filed Aug 2, 2021 · Engine · PA

I was driving home from work on the I79 going to Pittsburgh, when I had to switch lanes because of construction my car struggled to increase in speed. As I pressed down on the gas petal all the warning lights on my dashboard came on and my car slowed down, so grateful I was able to pull my car off the highway barely. I turned my car off and waiting, then when I tried to turn it on, it wouldn’t turn over. I called my insurance and requested a jump, but when the roadside assistance arrived, he jumped my car but that didn’t help, he checked my oil and asked about my recent inspection. After all the information and attempts, he researched my VIN and found out it had all the systems of the Kia recall. I am just lucky I was driving the speed limit and made it off the highway lanes even thought I was stuck on the highway off ramp. I think what if I was speeding and had cars following me, then this happened? I would be severely injured, dead, and put others in risk of that danger too.

Filed Feb 20, 2021 · Electrical · 70,209 miles · FL

There was a recall in 2017 for the speed sensor on the rear wheels. The sensors failed repeatedly and kia, on the recall just sprayed silicone on the electrical connections. The sensors continued to fail and all the lights on the dashboard continued to stay on. After the so called recall fix, I paid $326.00 twice for the left rear sensor, and $326.00 for the right rear. However, kia is not placing anything on the electrical connection to further prevent the failure of the sensors. In august 2020, I paid kia to replace the sensor on the rear and did not drive the vehicle until january 28, 2021. Upon starting the vehicle, the lights stayed on which the dealer states that the sensor was bad. I explained that the vehicle has not been driven since it was replaced in august 2020. Again, I had to pay to have it replaced as the dealer said. When I picked up the car, I asked for the old part, and was told they threw it away. The service advisor refused to look into the trash to find the old part. I called kia headquarters to make a complaint and was told that their system was down and they could not take my complaint. I cannot continue to pay kia money to keep replacing the sensor, of which I cannot access, and they know that it is a defect. I have spent over $1200 since the recall was first issued on the same problem. There should be a permanent fix to this. These wires are underneath the car and exposed to water from rain on the streets as you are driving. Why kia do not find a way to cover the electrical wiring is what I think should be done, and not have me to pay $300 everytime it fails. The recall fix is not working.

Filed Jan 4, 2021 · Engine · 136,000 miles · MI

Was on the freeway going about 60 miles all of a sudden the car completely shuts down without any warning. All of the lights on the dashboard came on. Had the car towed to a repair shop and was told the engine blow. On 9/17/20 had the car towed to a kia dealer where it had been for the last 3 months now going on 4 months

Filed Nov 19, 2020 · Engine · 136,000 miles · MI

Was driving on the freeway and heard a sound as if I had ran over a piece of plastic. All of the lights on the dashboard came on and the car just shut off. I was able to get off the freeway safely before the car shut down again, after that the car wouldn't start anymore.

Filed May 20, 2020 · Engine · 106,000 miles · NY

While driving on the highway a clicking loud clicking began. Several dash lights flashed. The vehicle was pulled on to the shoulder and turned off. The car refused to start. Several attempts to jump the battery were made. The car was towed to a mechanic who diagnosed the issue as engine failure, specifically the engine rapidly consuming the oil.