2013 Kia Sorento: complete transmission failure

Filed Jun 26, 2021 · Engine · MD

for the past year my car has been losing a lot of oil and i've been replacing the oil not thinking much of it until a couple months ago 3 times right after an oil change I lost all all my oil where there was no oil left on the dipstick and no check engine or oil light has come on telling me that my oil is running out. Twice I had to stop on the side of the road and await for friends to bring me oil because i was afraid to ruin my engine. If I wasn't a person that checks oil a lot I'd have no car. Also on this car when I first got the car I had to replace the transmission and I want to check the transmission but this vehicle don;t have a dipstick. I've been checking all the recalls for this vehicle and called the dealership and all they want me to do is bring the vehicle in and charge me money I don't have. I've been reading that oil consumption is a major problem with this vehicle. I'm afraid I may have damaged my engine and Kia is at fault for not fixing this problem years ago and have warning lights for this problem. Monday I'm going to go to the dealership and speak to someone that may be able to help me. Today I replaced the PVC valve as I understand that may be the cause. No oil leaks from the engine and I don't know where the oil is going and I'm afraid the car will lock up and harm my passengers. It first started around 6/2020 but got worse 1/2021.

Filed Jun 23, 2017 · Engine, Transmission · 112,000 miles · TX

Tl* the contact owns a 2013 kia sorento. The contact stated that the vehicle stalled without warning. The contact received notification of the federal safety agency campaign number: 17v224000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to pete kia where it was diagnosed that the transmission failed. The dealer refused to perform the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was approximately 112,000. Parts distribution disconnect.

Filed May 15, 2013 · Seats, Transmission · 3,021 miles · MD

I purchased my car on may 8, 2012. Approximately 2 months later, I began having trouble with a loud thumping noise in the front end when accelerating. This thumping was most noticeable at lower speeds. I took the car back to the dealer on saturday, july 21, 2012. I called on tuesday, july 24, 2012 and was told that they are still testing my vehicle to determine what was wrong. I finally heard from the dealer on thursday, july 26, 2012, and was told that my new car required a new transmission, that it was on order and my car would be ready by wednesday, august 1, 2012. My vehicle was ready for pick up on saturday, august 4, 2012. The car was running fine. I had a regular maintenance check at 5,477 miles, oil and filter change, etc., on saturday, september 29, 2012. On monday, march 4 2013, I again began to hear the thumping noise, not loud, but it became louder as the week progressed. I took my car back to the dealer on saturday, march 9, 2013, informed my service advisor that the thumping noise was back, and that the lumbar was not working on the driver's seat. I was informed that I had to leave my car, so that the technician can look at it on the following monday. I received a call on tuesday, march 12, 2013 and was told that my car would need a transfer case, which had to be ordered and that my car would be ready in one week. I received a from the dealer on wednesday, march 20, 2013 informing me that my car was ready to be picked up, and that they could find nothing wrong with the lumbar support, as the technician tested it and could find nothing wrong, and that the routine maintenance due at the time was also performed however, there is still an issue with the lumbar in the driver's seat, the motor works, but the lumbar bar does not expand or contract for support.

Filed May 7, 2013 · Transmission · 576 miles · OR

After 10 days and 500 miles of use this new vehicle was exhibiting signs of transmission problems. We noticed loss of power, shaking on takeoff and significant noise coming from the power train while driving; this affected the drivability and safety of the vehicle. We took it in to the dealership and they informed me of the fact they had to replace the transmission and transfer case because it was faulty. For some reason they did not put a new one in the car but rather a re-manufactured one. (a real mystery if you ask me) they said it was industry standard. But it sounds to me like they are hiding something.I hope someone looks into this because while we are glad nothing serious happened. It was scary for us since we have 4 children at all times in the car.

Filed Sep 4, 2012 · Acceleration, Transmission · 584 miles · OH

We leased a 2013 kia sorrento on 8/11/2012. Vehicle had 4 miles when paperwork was done. On 8/25/2012 the check engine light came on. On 8/26/2012 the engine revved to 6,500 RPM when we were going 20 MPH. There was a large bang. I took in to the dealer on 8/27/2012. I was told a new transmission needed to be installed after 2 days of "diagnostics". We now have been without the vehicle for almost as long as we have had the vehicle. I am told it will not be ready until at least this wednesday. I frankly feel uncomfortable in taking the vehicle back in this condition. I have been told several times that I would be receiving a call from the national customer service desk at kia. No call has ever come. We have received no calls from kia's consumer affairs group though told repeatedly that such would occur.