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2013 Kia Sorento: sunroof shattered

25 of the 985 complaints about the 2013 Kia Sorento describe sunroof shattered.

owner complaints
25
of this car's complaints
3%
typical mileage
33,000
recalls
0
Is there a fix? 13 service bulletins cover this area of the car. See below

Sunroof shattered by model year

What owners say

Filed May 19, 2026 · Visibility · 100,000 miles · CA

The contact owns a 2013 Kia Sorento. The contact stated that while driving, a sound of an explosion was heard and the sunroof shattered, the slider of the sunroof was closed so the glass did not enter the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

Filed Jul 5, 2021 · Body · FL

I was sitting in my car before work as I always do. It was running but it was parked. All of a sudden I hear a huge bang that sounds like a shotgun blast. I jump and duck thinking someone is shooting a gun at my car. I then see little shards of glass all over my windshield. I exit my vehicle and see that my sunroof is completely shattered. In the pictures it’s clear it wasn’t from a point of impact (nothing hit my car). Luckily my shield was pulled so no glass got on me and I wasn’t driving. This could have caused me to crash with how loud the boom was. I see online that there’s been several instances of this happening with no recall.

Filed Dec 26, 2019 · Visibility · 97,000 miles · AZ

Tl* the contact owns a 2013 kia sorento. While driving at an unknown speed, the contact heard an abnormally loud popping sound and noticed that the sun roof had exploded. The contact stated that the sun roof was not impacted by a foreign object or debris. There were no injuries. The vehicle was taken to safelite auto glass where the fractured sun roof was removed and plastic was taped to the roof of the vehicle. Sands kia (13474 n autoshow ave, surprise, az 85388, (623) 474-3344) was contacted by phone and informed of the failure. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 97,000.

Filed Sep 29, 2019 · 135,000 miles · MO

Sunroof shattered for no apparent reason while driving down the highway.

Filed Feb 9, 2019 · 103,500 miles · AZ

I was driving on a city road at night with 2 other people in the car and my sunroof just shattered. Police were called and there was no evidence that a rock or bullet hit my car. No damage to my windshield or front end on my car. It was like it just exploded.

Filed Dec 14, 2018 · 96,000 miles · AZ

I was driving on the freeway and my sunroof exploded. It sounded like a gunshot. Some glass fell into the car and large chunks were thrown behind me into traffic.

Filed Jun 18, 2018 · Visibility · 58,000 miles · TX

While on vacation in new mexico, we were driving on I-40 when we heard a deafening boom and realized the sunroof had spontaneously burst and the armatures and mechanism that control the opening and closing of the sunroof had detached from the car. There were no other vehicles behind, beside, or in front of our vehicle at the time of the incident. We were following the posted speed limit and the weather was cloudy. When the glass burst, the inside slide cover vibrated violently and began to open. Both my husband and I had to hold the cover closed with our hands to avoid falling glass until we could safely pull off the road to examine the damage. After pulling into a rest stop a few miles down the road, it began to rain. We had to drive 13 miles to the nearest town, while holding the inside cover closed with our hands, in order to buy supplies to secure the sunroof opening. When I called the closest kia dealership in albuquerque (130 miles away), they informed me they didn't repair glass damage and I would need to contact an auto glass repair shop. I have since gone through my personal car insurance agent to have the sunroof repaired. The vehicle is currently at a shop awaiting repair.

Filed Oct 17, 2016 · Visibility · 47,000 miles · TX

Driving down I-20 west (1.5 miles from I-45 south exit) at 70mph on a clear day, on open road with minimal traffic (no overpasses, no vehicles directly in front of me, etc.). My children and I heard an explosion and I looked in my review mirror to see glass pouring off of my back window. My sunroof had exploded for no apparent reason. I called kia customer assistance & received a case number and was told "do not make repairs until you are contacted by a representative". I received a msg from my "case worker" and have attempted to return her call every day by leaving messages and calling multiple times with no success. I even called 15 times in one day (every 20-30 mins) with no answered calls and no returned calls.

Filed Sep 15, 2016 · Visibility · CA

Sunroof exploded. It just shattered, perfect driving conditions, no debris, no accident, driving at 55 MPH on a highway without any other vehicles around or bridges. Road was flat, even and no debris.

Filed Jul 22, 2016 · Visibility · 31,000 miles · CT

Our 42 year old daughter was driving on highway.......... Rt 84 in newtown, ct........no bridges or trucks near-by..... 2 children in backseat......panoramic sunroof.............. Loud explosion and sunroof shattered over children.

Filed Jan 26, 2016 · Visibility · 37,000 miles · FL

Tl* the contact owns a 2013 kia sorento. While driving 70 MPH, the panoramic sun roof fractured and exploded outward. The vehicle was taken to the dealer to be inspected. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 37,000.

Filed Aug 28, 2015 · 30,000 miles · VA

We were driving down a paved road at approximately 30 MPH when we heard a loud noise that sounded like a shotgun. Upon pulling over and inspecting the car, we found that the rear sunroof had exploded and was in tiny pieces. The cover had been pulled shut so only a relatively small amount of glass fell through into the car, but had the cover been open the glass pieces would have fallen in on our two year old son in the back seat. To our knowledge nothing fell on top of the car, and we did not hit a bump or anything in the road when this happened.

Questions about the 2013 Kia Sorento sunroof shattered

Is sunroof shattered a common problem on the 2013 Kia Sorento?

25 of 985 owner complaints about the 2013 Kia Sorento (3%) mention sunroof shattered. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2013 Kia Sorento?

There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Kia Sorento

Engine failure 169Stalling 131Check engine light 119Knocking 90Headlights 72Fire or smoke 56Loss of power 53Airbag light 41Won't start 33ABS 28Warning lights 22Oil consumption 21Overheating 16Jerking 15Door locks 12Misfire 12Hesitation 10Power steering loss 9No deployment 8Grinding brakes 8Fuel pump 7Brake failure 6Harsh shifting 6Seat belt 6Backup camera 5Fuel smell 5Transmission failure 5

All model years of the Kia Sorento

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