A few weeks ago my sunroof began with out warning began to malfunction. It stopped closing all the way . When finally close I noticed the right rear side of the roof not closing all the way. I've noticed the bracket that holds up the glass roof to the track was broken. I took the car back to my car dealership, Gerald kia of Matteson. They told me that it was my fault because the tracks wasn't greased. Something that I wasn't at first purchased a car brand new. So they told me that consider an outside influence ira it would not be covered under a factory warranty. The reason I am filling this is because of hearing about some roofs , exploding , and this could be a situation similar to that.
2024 Kia Sorento: sunroof shattered
7 of the 44 complaints about the 2024 Kia Sorento describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 16%
- recalls
- 0
Sunroof shattered by model year
What owners say
The Panoramic sunroof randomly exploded while driving down the highway. Nothing around us or above us to cause it. Myself, my [XXX] pregnant wife, and [XXX] daughter were in the car and had glass rain down on us after the very loud boom. We almost wrecked. The issue has not yet been inspected by the dealership but I understand this to not be uncommon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Panoramic sunroof panel spontaneously exploded at highway speed.
The Panoramic roof glass shattered. It was not hit by any external debris. It just exploded scaring the driver almost losing vehicle control. The dealer inspected it and confirmed nothing external caused it, however KIA will not warrant it. Our insurance company has not inspected it yet. It is available for inspection.
I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.
Driving on interstate during a partly cloudy day at 53 degrees going 65 mph. There were vehicles approximately half a mile away in the front of us and approximately 2 car lengths behind us with no noticeable debris on the road. Moon roof was fully extended and the moon roof exploded without warning (not due to rocks). It sounded like a gun shot went off and we were covered in glass.
The rear glass panel on the panoramic sunroof shattered without being bumped or hit, the gar is garage kept and in a treeless parking lot in day. The loud noise as well as damger of glass falling into back seat of car is dangerous. Am taking it to dealership this weekend for them to diagnose a cause but were unable to see us for three days.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2024 Kia Sorento sunroof shattered
Is sunroof shattered a common problem on the 2024 Kia Sorento?
7 of 44 owner complaints about the 2024 Kia Sorento (16%) mention sunroof shattered. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2024 Kia Sorento?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
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