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2012 Kia Sorento: sunroof shattered

32 of the 880 complaints about the 2012 Kia Sorento describe sunroof shattered.

owner complaints
32
of this car's complaints
4%
typical mileage
68,500
recalls
0
Is there a fix? 12 service bulletins cover this area of the car. See below

Sunroof shattered by model year

What owners say

Filed Sep 8, 2024 · WA

I was driving down the freeway and suddenly heard a large pop from above my head, then looked in my rear view mirror and saw what turned out to be part of my sunroof falling on the road behind me. A bit of glass fell into the cabin, but most flew off immediately or was caught by the fabric cover. I pulled over and my front sunroof panel had shattered. I did not see any object coming at us from ahead prior to this happening and think it was spontaneous.

Filed May 16, 2024 · Visibility · MA · 2 injuries

This morning the panoramic sunroof on our 2012 Kia Sorrento spontaneously exploded. Shattered and chunks of safety glass came down on us. My son and I sustained superficial injuries (I sustained laceration over left eye and on left hand) - he has a lump on the right side of his skull. When we pulled over the glass was also on the rear portion of the roof. Nothing struck the vehicle. There was no vehicle/truck in front of us for potential debris. Open sky above. It sounded like a gunshot before the glass exploded over us.

Filed Feb 27, 2020 · 68,500 miles · CO

On the afternoon of 2-27-20 I was driving on I-25 headed south, near mead (between loveland and denver) I was traveling around 80mph in the middle (3) lane when my sunroof shattered for what seemed to be no reason at all. Glass rained down everywhere and I feel very lucky that it wasn't the cause of a major accident. This is a busy section of I-25 and there were a number of cars nearby, all going 70+MPH. I heard no impact to the sunroof whatsoever. It just sort of exploded. It seems to me as though the leading metal edge was flexing and air got under it in such a way, that it just peeled back. I have the metal piece shown in the pic attached. The end of that piece of metal landed on my right forearm; glad I had both hands on the wheel.

Filed Aug 12, 2019 · Visibility · 42,000 miles · NJ · 1 injury

Panoramic sunroof spontaneously exploded / shattered while driving. *dt cuts to hand on steering wheel from falling glass.

Filed Apr 24, 2019 · Body · 96,000 miles · CT

The retractable sunroof shattered without warning as I was driving on the highway with my child. There were no prior warning signs or damage. The glass fell in on us, mostly my daughter in the back seat. The service manager at the kia dealer acknowledged that this had happened to other vehicles, but said there was nothing they could do since kia has not issued a recall yet.

Filed Feb 25, 2019 · Body · 150,000 miles · IL

Sunroof exploded while I was driving to work on february 18, 2019. This is the second time this has occurred within 2 years. I have called kia customer service and they have been giving me the run around.

Filed Feb 5, 2019 · 52,000 miles · AZ

I was driving myself and my brother southbound on the 101 freeway near tempe, az on monday, february 4, 2019 at approximately 10:20am when we suddenly heard a loud explosion over our heads and saw glass raining down through the overhead visor and off the back of the car. Stunned and shocked, I carefully made my way across three lanes of busy morning traffic to pull over to the shoulder and inspect the damage. The entire sunroof had shattered, leaving jagged glass particles over the top and inside the sunroof mechanism, as well as inside my car. I'm grateful my two children weren't sitting in back or they may have been cut by the spraying glass! We had been traveling at average highway speeds, during a cool, cloudy day. It was about 55 degrees and there was no significant activity or debris on the road that morning. I never noted prior damage to the roof and was traveling with the sunroof completely shut that morning. This was an absolutely terrifying experience that very well could have caused an accident. I'm furious to find so many reports of these incidents occurring! Recalls must be made and a better solution needs to be in place!

Filed Nov 16, 2018 · Visibility · 85,000 miles · TX

Tl* the contact owns a 2012 kia sorento. While driving approximately 45 MPH, the sun roof exploded and glass fell onto the contact's head and inside the vehicle. There were no injuries. The contact pulled over onto the side of the road. The vehicle was driven to pete's car smart kia (4701 s soncy road, amarillo, tx 79119) for repairs. The cause of the failure was unknown. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

Filed Sep 25, 2018 · 96,000 miles · MD

Sunroof randomly exploded while driving. Just the front portion that opens up has completely shattered.

Filed Aug 23, 2018 · 100,000 miles · TX

Sun roof shattered

Filed Apr 27, 2018 · Visibility · 97,414 miles · FL · 2 injuries

Tl* the contact owns a 2012 kia sorento. While driving the vehicle, the sun roof shattered. The contact stated that glass particles fell onto the passengers. There were minor scrapes, but medical attention was not required. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 97,414.

Filed Apr 6, 2018 · 78,500 miles · TX

On 06 april 2018 at 1743, my wife was driving our 2012 kia sorento and the sunroof exploded. After further investigation, the vehicle's glass was spread across the top of the vehicle. No foreign object, rock or major temperature change created the accident and the vehicle was traveling at fifteen (15) miles per hour.

Questions about the 2012 Kia Sorento sunroof shattered

Is sunroof shattered a common problem on the 2012 Kia Sorento?

32 of 880 owner complaints about the 2012 Kia Sorento (4%) mention sunroof shattered. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2012 Kia Sorento?

There are 0 recalls and 12 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Kia Sorento

Engine failure 157Stalling 130Check engine light 113Knocking 86Fire or smoke 81Airbag light 58Headlights 58Loss of power 46Oil consumption 33Won't start 26Warning lights 25ABS 19Jerking 13Grinding brakes 10Power steering loss 10Steering lock-up 10Door locks 9Overheating 9Fuel smell 8Won't shift 8Brake failure 6Fuel leak 6Key fob 6No deployment 5Sudden acceleration 5

All model years of the Kia Sorento

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