I am filing this complaint regarding a sudden and unexpected engine failure in my 2012 Kia Sorento LX equipped with the 2.4L Theta II engine. Vehicle Information: Year: 2012 Make/Model: Kia Sorento LX Engine: 2.4L Theta II VIN: [XXX] While driving, my vehicle experienced a sudden engine failure and lost power, leaving the vehicle inoperable. This occurred without warning. The vehicle received routine maintenance, including regular oil changes, and the failure was not due to intentional neglect or misuse. I am concerned because this vehicle is equipped with the Kia Theta II 2.4L engine family, which has been associated with previous recalls, investigations, settlements, and numerous consumer complaints involving engine seizure, premature failure, stalling, and safety concerns. I understand my specific VIN may not currently fall within an active recall; however, my vehicle has experienced the same type of catastrophic engine failure reported by other Kia owners with similar engines. I am concerned that vehicles outside current recall VIN ranges may still be experiencing the same defect. An unexpected engine failure while driving creates a serious safety concern due to the potential for sudden loss of power and increased risk to occupants. I am requesting that the federal safety agency review whether additional 2012 Kia Sorento vehicles equipped with the 2.4L Theta II engine may be affected and whether Kia's current recall population adequately addresses the known engine failure concerns. I have also contacted Kia requesting that they review my vehicle, authorize a no-cost diagnostic evaluation, and determine whether the engine failure is related to known Theta II engine defects. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2012 Kia Sorento: engine failure
157 of the 880 complaints about the 2012 Kia Sorento describe engine failure.
- owner complaints
- 157
- of this car's complaints
- 18%
- typical repair cost reported
- $6,400
- typical mileage
- 103,100
- recalls
- 3
Engine failure by model year
What owners say
The clock spring needs fixed no features including the horn is working in my airbag light is staying on. Also I now have a loud knock in my motor I understand this should fall under the extended 15 yr 150k warranty; 2012 Kia vehicles (specifically the Sorento) with V6 engines are covered under major safety recalls for engine failure and fire risks. The primary issue involves metal debris from manufacturing that can cause premature engine bearing wear, stalling, and fire. You should check your VIN on the federal safety agency site or Kia's recall page to confirm, as these recalls are still active.
The contact owns a 2012 Kia Sorento. The contact received notifications of the federal safety agency Campaign Numbers: 20V750000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while driving into a parking spot, the vehicle suddenly lost power and stalled. The contact later replaced the battery, but the vehicle failed to start. The vehicle was towed to a certified mechanic, who diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that, due to the vehicle not having the sensor changed before the failure, the engine could not be replaced. The dealer informed the contact tha,t due to the mileage, the vehicle would not be covered and would not qualify for the extended warranty coverage for the engine replacement. The failure mileage was approximately 250,000.
The contact owns a 2012 Kia Sorento. The contact stated that her son had reported that the vehicle was losing motive power and had failed to exceed 15 MPH while driving. The check engine warning illuminated. The contact advised the driver to pull over and to stop the vehicle. The vehicle was towed to a local dealer, who diagnosed the vehicle and advised that the engine had failed the engine bearing test and several other engine tests. The contact was advised that the vehicle could not be driven. The contact advised the dealer that in 2024, the same dealer had performed the recall of the federal safety agency Campaign Number: 20V750000(Engine) on the vehicle. The dealer informed the contact that the vehicle qualified for a manufacturer program for engine replacement. The manufacturer was informed of the failure and advised the contact that the dealer would be contacted, but no further action was taken. The failure mileage was approximately 160,000.
[XXX] brought car in to dealer with engine problem, I was told it needed a new engine and would be replaced under warranty. April 27th 2025 I picked up my car, two weeks later on [XXX], driving home from work the engine caught on fire, I was able to pull over, got out and called 911. In 5 minutes the whole front end was engulfed in flames. Coconut Creek Police arrived first, then the fire department. The fire department extinguished the fire. I didn't notice any warning lamps, car was driving fine, I filed a claim with my insurance, AAA, I also spoke with the KIA service manager about it, He said it could have been an old brittle fuel line, they only replaced the engine. My AAA insurance company has the vehicle and is inspecting it. The Coconut Creek Police in FL has a report # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Kia Sorento. The contact stated while driving 65 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road, and the vehicle was towed to the residence. The vehicle was then towed to the used car dealer where it was purchased. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer Serra Kia of Jackson (175 Stonebridge Blvd, Jackson, TN 38305) was contacted and informed the contact that the vehicle could not be repaired under the federal safety agency Campaign Number: 17V224000 (Engine and Engine Cooling) because the engine had already seized. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the recall repair could not be performed because a previous recall had not been performed on the vehicle. The failure mileage was approximately 172,000.
Driving from a parking lot to roadway the engine seized. We have never had a recall. We bought it in 2019. I understand this has been a problem for many. Can I get the engine replaced on the recall? We had just had a lot of work done. Oil change, struts, brakes, etc.
Engine seized up
On November 11th, 2023 I was driving down the road. I noticed my power steering starting to fail. I looked down and everything was lit up on the dash. I quickly put on my turn signal so the cars behind me knew I was exiting the road. I was in another state on a 2 lane road. Luckily I was able to pull off the road into a gravel parking lot. The car would not start. My children called for a tow truck and it was towed to my cousin's house about a half hour away. Several days later I had it towed to a garage by my cousin's and was told the engine seized up and would need replaced. I was about 4 hours away from home, so my children paid to have it towed back home. It was towed to a Kia dealership by my home. After several weeks of getting all my oil changes to give them, they wanted all my oil changes for the 7 1/2 years I have owned the car. They finally approved a new engine after denying it the first time. I had to go 6 weeks without a vehicle because they would not give me a rental till the new engine was approved. The only problem is the new engine is still under the recall to replace the HECU fuse, so the problem can occur again.
Engine started loosing power a little over 100,000 miles and seized. Car has not started or ran since, was told it would be $7000 to replace engine.
On Wed, Nov 1, 2023, 1:08 PM [XXX] [XXX] > wrote: December's 2nd, 2020 Kia Recall number SC200XM the federal safety agency Recall # 20V750 Recall Status Incomplete The summary reads that Kia is conducting a safety recall campaign to inspect the engine compartment for fuel, engine oil leaks and or and engine test and make any repairs including engine replacement on all 2012 - 2013 Kia Sorentos. This recall basically described my vehicle that I owned and many of the related problems like fuel mix related issues. My vehicle was giving off codes related to the fuel emissions problems, like gas cap, intake manifold, sensor, could be related to a possible engine fire or oil leaks that could cause a fire, ( reasons for a recall) On (10-12-2023) I took my vehicle in for this safety recall because Kia had issued this above safety recall for my vehicle. Prior to my going in, I had experience my vehicle cutting off while driving, some overheating, and oil leaking also, before I replaced the valve cover gasket on 5-18-2023. The mechanic that worked with see uploads, stated that spark plugs were wet with oil because I needed a valve cover gasket replacement. His statement would have indicated that my vehicle was leaking oil because of a bad valve cover gasket and it would cost me over $400.00 to fix. My vehicle was not leaking oil, because I had already replaced the valve cover gasket. There were no oil leaks on the ground even in my driveway. The mechanic was not aware that I had already replaced the valve cover gasket on (5-18-2023), prior to the recall visit to Kia on Mt. Moriah, in Memphis,TN. I believe that Kia, the mechanic, intentionally fabricated a problem with my vehicle to keep from servicing my vehicle for free on any and all related recall problems. I am requesting that Kia replace my engine because the recall says it will replace or fix because it is a fire safety issue. Thanks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Kia Sorento. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated, prompting the contact to pull the vehicle into a parking lot. The contact also stated that the vehicle history stated that the engine was replaced by the dealer when the vehicle was purchased. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
Service bulletins that may apply
- Excessive oil consumption nu/gamma/theta/kappa engines
- Product improvement campaign: engine replacement instructions for DTC P1326 (PI2002Y/z)
- Product improvement campaign: engine replacement instructions for DTC P1326 (PI1803Y/z)
- Bearing clearance tester (BCT) procedures
- Pitstop: injector harness routing for PI1802Y/z and PI1803Y/z engine replacements
- Engine replacement instructions for DTC P1326 (PI1803Y/z)
- Excessive oil consumption nu/gamma/theta engines
- Partial repair of c-mdps motor, ECU, worm gear and/or steering column housing
Related recalls
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
- Risk
- An engine compartment fire increases the risk of injury.
- Remedy
- Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC200.
Recall number 20V750000 · Recall details
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V‑224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC172.
Recall number 18V907000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
- Risk
- Bearing wear may result in the engine seizing, increasing the risk of a crash.
- Remedy
- Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC147.
Recall number 17V224000 · Recall details
Questions about the 2012 Kia Sorento engine failure
Is engine failure a common problem on the 2012 Kia Sorento?
157 of 880 owner complaints about the 2012 Kia Sorento (18%) mention engine failure. The model year with the most reports is 2016.
How much does it cost to fix engine failure on the 2012 Kia Sorento?
Owners who mentioned a price put the repair at about $6,400 (median of 26 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2012 Kia Sorento?
There are 3 recalls and 55 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Kia Sorento
Stalling 130Check engine light 113Knocking 86Fire or smoke 81Airbag light 58Headlights 58Loss of power 46Oil consumption 33Sunroof shattered 32Won't start 26Warning lights 25ABS 19Jerking 13Grinding brakes 10Power steering loss 10Steering lock-up 10Door locks 9Overheating 9Fuel smell 8Won't shift 8Brake failure 6Fuel leak 6Key fob 6No deployment 5Sudden acceleration 5
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