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2012 Kia Sorento: doors won't lock, open or latch

9 of the 880 complaints about the 2012 Kia Sorento describe doors won't lock, open or latch.

owner complaints
9
of this car's complaints
1%
typical mileage
85,000
recalls
0
Is there a fix? 2 service bulletins cover this area of the car. See below

Doors won't lock, open or latch by model year

What owners say

Filed Apr 5, 2021 · Body, Lights · OH

My driver headlight wiring harness keeps overheating and melts the harness casing. I have fixed this issue numerous time. My driver passenger door handle came off in my hand.

Filed Feb 8, 2021 · 105,000 miles · NY

Front driver side door handle inoperable from the exterior handle with no prior complications or damage ensued. Known problem in 2011 kia sorento models and not resolved in newer models. This can cause major issues in safety especially in emergency situations. This should be resolved immediately.

Filed Jul 15, 2020 · Body · 162,000 miles · GA

Vehicle was parked in a shopping parking lot. When we returned to the vehicle, I - the car owner - unlocked the car with the fob for passengers to load the vehicle. As the rear passenger grabbed the door handle, it came off in her hand. This is the 2nd time this has occurred. The first time was years prior under the same conditions, same passenger rear right door. I paid for repairs out of pocket that time because the dealership stated there wasn't a recall. I am sure this handle should be recalled clearly after happening twice for no understanding reason or aggression.

Filed Jun 23, 2020 · Acceleration, Electrical · 100 miles · NY

Driving on the thru-way going 65 MPH when my vehicle jerked forward suddenly. I was able to pull over, vehicle lost control of steering and brakes and completely just 'shut off' on me with no fore-warning. Called aaa, tech. Could visibly see a belt which had ripped out of engine and was dangling under vehicle. I then had vehicle repaired- a new belt was installed , a brand new alternator, new brakes, oil change. 3 weeks after this event, I was again driving on the thru- way in almost the same exact location and this happened again. . My vehicle just went dead, this time slowing down and dying. Called aaa , they serviced me off the thru-way (thru-way division) and upon having vehicle looked at my choice shop.. I was told that my vehicle had completely seized (was now totally dead) and was non- repairable without a new engine. Also told that my vehicle had little oil even though I had only 3 weeks prior gotten an oil change and car repairman could not report any physical issues with oil connections, ie. Gasket leak, drain plug, seal issues. Due to the amount of monies I have spent from day 1 on this vehicle, my experiences and the lemon the vehicle has proven to be, I find this incredibly unsettling and know that there were issues going on with this vehicle prior to it going onto the road that should have been repaired and were not due to no fault of my own. Aside from these issues, in past there were several other problems related to the locks and windows locking on there own while vehicle in motion and fuses related to this as well as the vehicle shocking me when opening drivers side door handle which is incredibly unsafe! I request that someone please look into the recall withholding which has come to light with kia and my vehicle qualifying for these recalls as kia has told me that they are unwilling to assist me financially as well as west herr.

Filed Dec 12, 2018 · Airbags, Driver assistance · 90,000 miles · CA

Door handles broke off, air bag light is turned on after replacing battery in car, and car won't pass smog because o2 sensor readiness and fuel system monitors won't show ready even though there is nothing wrong with the car and car is not pulling any error codes, both upstream and downstream o2 sensors were replaced, air filters changed, and fuel system was flushed and still did nothing to make the monitors show ready

Filed Oct 26, 2017 · Body · 66,000 miles · CO

This morning just 5 min after putting my daughter in her car seat I went to go grab her out of the rear passenger side and the door handle broke off in my hand. I am not a very strong person so this surprised me greatly. Upon further investigation into google I see this is a known problem which is insane and if I have to go replacing all my door handles as they break I will not be buying a kia again. I hope this is a one time thing but think that is really is an issue as some people use the child lock and would make it hard to get in that side if that were the case.

Filed May 19, 2017 · Body · 56,000 miles · TX

The driver's side rear door handle came off. I was trying to open the door, and the handle just fell off.

Filed Jan 15, 2017 · Body · 85,000 miles · FL

On 12/27 the rear passenger door handle fell off when my 10 year old daughter attempted to open the door and it was fixed by the dealer with a cost of almost $300. The handle was in her hand. Yesterday the rear driver door handle fell off when I attempted to open the door. This is very dangerous in that without the handle you cannot open the doors from the outside, and as such emergency responders would not be able to reach the rear passenger in an emergency situation. We have canals next to the road in south florida. Thus I am reporting this. Two different door handles in two weeks. Very dangerous.

Filed Aug 19, 2016 · Airbags · FL

2012 kia sorentos are junk!! In oct I will have owned this car for 2 years, my first new car purchase or at least it was suppose to be, feel totally shafted by the dealership that sold me a more expensive older car with loads of miles but that's not the point. Anyway the the car is junk, after paying $85 a door to change 3 doors I just superglued them things back on and tada no more handles popping off. Driving my car today normal just like any other day, spend a couple hours in the office, come out to go home and notice the red airbag light on. This car is only 4 years old, it must be a defective airbag! So now I get to drive around and worry about my airbag going off because I can't afford to get it fixed or even looked at. How does a 4 year old car have airbag issues?? They should definitely pull a recall, especially after that one company had metal shrapnel shooting out of their airbags and killing an injuring people! I am terrified, I drive with my daughter about an hour a day at the least. This car has airbags everywhere, what if they go off while I'm driving on the freeway? And the door handles!?!? Plastic!! What a joke! Trying testing them in a constantly sunny state like florida!!! Ridiculous junk!!

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2012 Kia Sorento door locks

Is doors won't lock, open or latch a common problem on the 2012 Kia Sorento?

9 of 880 owner complaints about the 2012 Kia Sorento (1%) mention doors won't lock, open or latch. The model year with the most reports is 2011.

Is there a recall or service bulletin for this on the 2012 Kia Sorento?

There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Kia Sorento

Engine failure 157Stalling 130Check engine light 113Knocking 86Fire or smoke 81Airbag light 58Headlights 58Loss of power 46Oil consumption 33Sunroof shattered 32Won't start 26Warning lights 25ABS 19Jerking 13Grinding brakes 10Power steering loss 10Steering lock-up 10Overheating 9Fuel smell 8Won't shift 8Brake failure 6Fuel leak 6Key fob 6No deployment 5Sudden acceleration 5

All model years of the Kia Sorento

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