Problem: exploding panoramic sunroof in KIA Sorento 2015 I was driving on a smooth, paved two-lane road in a rural area. No cars were nearby (thankfully). car Internal temp: 64. outside external temp: 64 (I specifically made note of this because I thought a temperature differential could explain the explosion, but my car has a digital readout of both temperatures, and they matched exactly.) Sunroof was closed at the time, and I was not trying to open/close it. When the sunroof exploded, I heard a deafening, "exploding" sound. Initially, I thought my car had been shot by a bullet, based on the sound. The loud noise caused me to swerve and quickly brake. Fortunately, there were no vehicles nearby with which I could collide due to my erratic reaction. I pulled to the side of the road and got out to look. Initially, I did not see any damage, but eventually, I climbed onto my seat and saw my sunroof had exploded up and outwards (indicating nothing had entered the car from the outside). Photo available. I was on a road which bisects two agricultural fields (no nearby objects could have fallen or been thrown on my sunroof to cause damage.) The cause remains unknown, but I can rule out foreign objects hitting my car and temperature differential. I drove the car to the KIA dealer and left it there for a week to have it repaired by KIA representatives. Repair invoice available. No other representatives inspected the car. There was no warning of anything - no lights, no message, no bell, just a sudden, incredibly loud noise. My canvas sun shield was closed at the time, and this prevented glass from making contact with my body, but there was a great deal of glass on the top of the sun shield.
2015 Kia Sorento: sunroof shattered
6 of the 755 complaints about the 2015 Kia Sorento describe sunroof shattered.
- owner complaints
- 6
- of this car's complaints
- 1%
- typical mileage
- 48,032
- recalls
- 0
Sunroof shattered by model year
What owners say
I was driving on a rural highway, on a saturday morning, sun shining and a brisk 70 degrees, when I heard what I thought was a gunshot and my ears ringing from the sound. My sunroof started shattering and then raining glass down into my car. I thought maybe something had hit my car and stopped as soon as safe. Needless to say I was scared to death. I immediately took my car to the kia dealership because my roof was blown open. I called the insurance company to make a claim and they will fix my sunroof. I then saw online that this was an issue with a kia sorento and just want people to know that this exploding sunroof is happening and it is scary and dangerous!
Sunroof exploded going down the highway.
Tl* the contact owns a 2015 kia sorento. While driving approximately 55-60 MPH, the sun roof shattered without warning. The contact took the vehicle to a state barracks to be inspected and was informed by the state trooper that there were no signs of road debris contact prior to the sun roof shattering. The vehicle was then taken to kia of dartmouth (located at 143 faunce corner rd, dartmouth, ma 02747, (508) 999-2542) to be inspected, but the cause of the failure could not be determined. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 41,000. Claim documents xxxxxxxxxxxxxxxx attached. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb *bf
We were headed back from vacation , just got into the little town of province louisiana, and the moon roof just exploded ! There were no other cars around us no debris! We were driving about 50 MPH on a 2 lane highway.the noise was so loud it sounded like a shotgun went off in the car , we nearly ran off the road !
Driving on mild summer day (~70). Lightly-packed cartop carrier affixed properly/safely to kia crossbars (installed by kia). Driving on interstate highway with "passing lane" traffic (about 75mph). Running AC at about 70 inside, with all windows up. Panoramic sunroof closed, with inner soft sunshade also closed. About three hours into five hour drive. Suddenly, without any visual warning (e.g., rock, shard), we hear an *explosion* sound from above, along with the sound of glass clanging everywhere and the rush of highway air. I quickly switch my hazards on, decelerate, and pull off the road as quickly as I can. I noticed that no neighboring vehicles as much as flinched during the incident, nor did anyone stop ... As if nothing appeared to have happened externally from their point of view. When we got out to investigate, we saw that the front major pane of the panoramic sunroof had completely shattered center-out, probably about 2sqft of glass missing. Notably, several edges around the newly-formed hole were upturned. Those are all the details I can remember. My very strong belief is that the sunroof exploded without any external debris involved. The position of the cartop carrier relative to the hole, my vehicle's position relative to other cars/trucks (not terribly close), the fact that I saw no object hurtling toward the vehicle prior to the incident, the fact that no object was found in between the roof and the inner sunshade, the fact that no other cars/trucks behind me reacted ... All the signs point to something simply being wrong with the vehicle.
Service bulletins that may apply
- Customer satisfaction: theft deterrent ignition cylinder protector and decal installation (CS2312)
- Customer satisfaction: theft deterrent ignition cylinder protector and decal installation (CS2312)
- Owner notification (CS2312)
- Information for headlamp condensation and moisture
- Combined TSB /service action: exterior rear door handle trim cap(s) replacement (sa 200)
- This bulletin provides the procedure to replace the exterior door handle trim cap of some 2015-2015 my...
Related recalls
No recalls on record for this model year.
Questions about the 2015 Kia Sorento sunroof shattered
Is sunroof shattered a common problem on the 2015 Kia Sorento?
6 of 755 owner complaints about the 2015 Kia Sorento (1%) mention sunroof shattered. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2015 Kia Sorento?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Kia Sorento
Engine failure 166Check engine light 115Knocking 103Headlights 91Stalling 71Loss of power 42Fire or smoke 28Oil consumption 25Won't start 21ABS 16Airbag light 16Overheating 16Won't shift 14Warning lights 13Jerking 12Door locks 9Misfire 8Hesitation 7Power steering loss 7Steering lock-up 7Backup camera 6Fuel pump 6Adaptive cruise 5No deployment 5Fuel smell 5Steering noise 5
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