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2015 Kia Sorento: steering wheel locks up

7 of the 755 complaints about the 2015 Kia Sorento describe steering wheel locks up.

owner complaints
7
of this car's complaints
1%
typical mileage
106,000
recalls
0
Is there a fix? 7 service bulletins cover this area of the car. See below

Steering wheel locks up by model year

  • 2025
    1
  • 2023
    1
  • 2022
    1
  • 2019
    2
  • 2018
    1
  • 2017
    8
  • 2016
    4
  • 2015
    7
  • 2014
    2
  • 2013
    4
  • 2012
    10
  • 2011
    3
  • 2008
    1
  • 2006
    8
  • 2005
    3
  • 2004
    3
  • 2003
    5

What owners say

Filed Jun 20, 2024 · Engine, Steering · 106,000 miles · FL

The contact owns a 2015 Kia Sorento. The contact stated while driving approximately 55 MPH, the brakes locked up, the steering seized, and the vehicle stalled. The contact stated that there were several unknown warning lights illuminated. The contact was barely able to pull off the highway. The contact was not able to restart the vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 106,000.

Filed Jul 6, 2023 · Brakes, Visibility · 127,000 miles · PA

The contact owns a 2015 Kia Sorento. The contact stated while driving 30 MPH, the brakes and the steering wheel seized inadvertently, and the vehicle stalled. The contact was able to veer to the side of the road. The contact stated that she attempted to roll up the windows, but the vehicle failed to respond. The vehicle failed to restart after several attempts. The check engine warning light, ABS warning light, and other unknown warning lights were illuminated. The vehicle was towed to the residence, and then to a Triple A certified mechanic, where the battery and the alternator were replaced; however, the failure recurred. The dealer was notified of the failure and informed the contact that the failure was related to the electrical system; however, the vehicle was not diagnosed. Additionally, the contact stated that the sunroof failed to open or close unless the sunroof switch was depressed several times. The vehicle was not repaired. The contact related the failure to the federal safety agency Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.

Filed Jul 3, 2023 · Steering · 109,824 miles · TX

Steering wheel locks up while driving almost causing collisions with other vehicles. This has been a major issue in the sorento, especially since the horn doesn’t work either. Everything in the steering wheel doesn’t function.

Filed Jul 19, 2019 · Engine · 120,000 miles · PA

Tl* the contact owns a 2015 kia sorento. While driving, the vehicle stalled without warning and the steering wheel seized and became difficult to turn. The vehicle failed to restart and was towed to an independent mechanic to be diagnosed, but the technician could not find a failure code. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000. The VIN was not available.

Filed Jun 23, 2017 · Airbags, Engine · 19,000 miles · TX · crash · 1 injury

(amendments to odi#s: 10668775 & 10663356 - update) on 12/01/2014, I was in a 2015 kia sorento lx (enterprise insurance rental) traveling on crabb river road, (a city street) sugarland, texas. I fully stopped at the traffic lights because it was red. Once lights turned green, I put the vehicle in motion by stepping on the gas pedal to accelerate but the car felt really sluggish so I gave it more gas in order to gain enough speed as I was about to go over some railroad tracks (approx. 55+ MPH) which were on a road that was on an incline. Right as the car reached the tracks, the engine stalled, the steering wheel locked and I lost all control of the vehicle and it dove into a ditch; plowed directly into a steel billboard pole which was cemented into the ground because the brakes became unresponsive. There were no warning lights on the dash prior to the crash. Even though I was fully buckled, the seatbelt did not prevent my head from violently hitting the windshield and bouncing off the steering wheel since none of the 8 airbags deployed. I suffered near fatal injuries including a broken back (l2 fracture), spinal cord, head, eye, chin, jaws, neck and hip; broken teeth, permanent disfiguration (18 stitches), some vision & hearing loss from nerve damage and ptsd, mental anguish, chronic migraines, extreme stress, terrible recurring nightmares, etc. I'm a 5'2" woman and my chest was pinned to the steering wheel upon the impact with the pole and the fire dept. Had to free me and lift me up to the emts. I was transported to the er of a hospital by ambulance and later transferred to the trauma unit of memorial hermann hospital due to the severity of my injuries.

Filed Dec 29, 2014 · Acceleration, Airbags · 17,000 miles · TX · crash · 1 injury

Tl* the contact rented a 2015 kia sorento. While driving at approximately 35 MPH over railroad tracks, the steering wheel seized and excessive force was required. The contact also stated that the vehicle independently accelerated without warning. The failure caused the vehicle to crash into the post of a billboard. The air bags failed to deploy. The contact sustained a vertebrae, neck, and back injuries and head traumas that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.....updated 06/21/17 *bf updated 9/11/2017

Filed Dec 10, 2014 · Acceleration, Airbags · 2,020 miles · TX

This kia was rented from enterprise due to my car being in the shop. I found steering problems with this car as with the braking system already which I found odd as this is supposedly a brand new vehicle. Not only that it races intermittently sometimes more than 10 miles or so & at other it slows down even though the gas pedal is being pressed on. On december 1, 2014 I was driving home after visiting a friend who was returning to ohio for college. Following the road, I had to cross some railroad tracks to as I was veering slightly left. This kia steering locked & accelerated to approximately 40 or so miles, went off the railroad tracks & hit the mental posts holding a billboard. I was not drinking at all & was wearing my seatbelt. Airbags did not deploy & due to seatbelt, my back is broken & received major lacerations to my right eye & face. I was transported to 2 trauma units. This kia sorento has had steering & power problems since 2013 and unfortunate for me, I thought these issues were fixed & redesigned. *tr....updated 06/21/17 *bf updated 9/8/2017

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2015 Kia Sorento steering lock-up

Is steering wheel locks up a common problem on the 2015 Kia Sorento?

7 of 755 owner complaints about the 2015 Kia Sorento (1%) mention steering wheel locks up. The model year with the most reports is 2012.

Is there a recall or service bulletin for this on the 2015 Kia Sorento?

There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2015 Kia Sorento

Engine failure 166Check engine light 115Knocking 103Headlights 91Stalling 71Loss of power 42Fire or smoke 28Oil consumption 25Won't start 21ABS 16Airbag light 16Overheating 16Won't shift 14Warning lights 13Jerking 12Door locks 9Misfire 8Hesitation 7Power steering loss 7Backup camera 6Fuel pump 6Sunroof shattered 6Adaptive cruise 5No deployment 5Fuel smell 5Steering noise 5

All model years of the Kia Sorento

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