Driving the 2015 Kia Sorento coming back from work The car overheated and complete engine failure check engine light with flashing
2015 Kia Sorento: engine overheating
16 of the 755 complaints about the 2015 Kia Sorento describe engine overheating.
- owner complaints
- 16
- of this car's complaints
- 2%
- typical mileage
- 85,786
- recalls
- 1
Engine overheating by model year
What owners say
What's driving home from work doing 65 mph postal speed limit car begin to overheat and then went in the complete engine failure engine light flashing
2014-2015 Kia Sorento 3.3L V6 Engines Coolant Leak Extension of Warranty and or Financial reimbursement of a repair done prior to receive this notice. engine develop coolant leak from cylinder head gasket area I have tried since 6-24-2024 to get a reimbursement from Kia for Case#[XXX] I have sent info through their website portal, last Dec 2024, they emailed, sent a requested paper, and still nothing. No reimbursement check, no notice that it isn't going to be paid, NOTHING. In a few days 24th it will have been 1 year since I contacted them. I would like my reimbursement check, I feel I have given them plenty of time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
September 2024, the engine cooling fan began staying on after shutting off the vehicle, and October 2024, we began to hear unusual engine noises and a bubbling sound from behind the dashboard. November 2024, we began to see intermittent poor performance with the HVAC system, and then on [XXX], the temperature gauge climbed to H. We called Matthews Kia of Greece, 4321 W Ridge Rd, Rochester, NY 14626, and brought the vehicle in on 11/15/2024. Matthews Kia had the vehicle from 11/15 to 11/29/2024. They reported performing a coolant pressure test and block test but found no signs of a coolant leak. They opened a tech line case under warranty extension WTY039, and they were told to release the vehicle. Matthews Kia informed us that the coolant reservoir appeared to have “an odor of alcohol” and some contamination, so we paid for a coolant flush at 140,438 miles (previous coolant flush was completed at 127,057 miles). We drove the vehicle for two more weeks. During that time, the check engine light turned on, and the temperature gauge would rise to H and then slowly descend back to standard operating position. We returned the vehicle to Matthews Kia on 12/13/2024, with 141,266 miles. They reported not being able to identify the source of overheating, and they indicated that the vehicle did not meet qualifications for the extended warranty under TSB #254. Matthews Kia suggested replacing the thermostat. This was replaced, and motor oil and coolant were topped off on 1/3/2025 with 141,280 miles. Within ten miles of leaving Matthews Kia on 1/3/2025, the check engine light came back on. During the following week, HVAC system also stopped blowing hot air and would frequently only blow cold air. The temperature gauge began rising to the H mark repeatedly on short trips (7-10 miles). We spoke with Matthews Kia on 1/16/2025, and returned the vehicle to them for further evaluation. The service dept at the dealer said they have no explanation and cannot diagnose the problem. FORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
March of 2022 the engine stalled out and found out due to coolant leaking from head gasget area. Put new engine in and July 2024 the new engine started stalling and knocking. No warning lights. In middle of busy traffic and died. Rod bearings failed and metal shavings appeared in engine. Need another engine but can't afford it. Dealership said its manufacturer problem. I know other kia engines were covered under the problem with rod bearing but ours wasn't. This should be included
Ongoing issue with coolant mixing in the oil causing overheating in the engine. I believe this a safety risk as driving the vehicle for longer than 30 minutes causes the engine temperature to rise dramatically and risks complete engine failure, potentially when driving at speed. Vehicle has not been examined by a dealer. We've just become aware this is apparently due to Kia's known soft block issue.
The car started shaking, it slowed down and stopped and all the lights on the dashboard came on and there was a loud sound and I turned the car off. I called towing, got my car back and took it back to the dealership. At the dealership they checked the car and called the warranty company who sent an inspector... The Ethos group told me that there were some errors in the report and that they still couldn't give me information, after two weeks the dealership called me and told me the warranty denied the claim. The denial claim said it was the coolant hoses that caused the engine problem and overheating, but I bought the car from the dealership when it had 85,063 miles on it and it hadn't even passed the year when the engine blown off and the car had 100,381 miles and has regular maintenance at the dealer. Before any lights came on on the dashboard it started shaking and slowing down and all the lights were on... how can they said the car overheated but no light of warning?
Coolant leak, due to stripped head bolts.
The contact owns a 2015 Kia Sorento. The contact stated that while driving at various speeds, the vehicle overheated with the temperature gauge indicating that the engine was hot. The contact also stated that smoke was coming from the vehicle. The vehicle was taken to a dealer and was diagnosed with engine failure; the vehicle was no longer operable. The contact then received notification of the federal safety agency Campaign Number: 21V331000 (Service Brakes, Hydraulic) which she linked to the failure. The dealer and the manufacturer were notified of the issue and the contact was informed that the recall was not related to the engine failure. The vehicle was not repaired. The vehicle was towed back to the residence. The failure mileage was approximately 125,000.
The contact owns a 2015 Kia Sorento. The contact stated while driving 65 MPH, the vehicle overheated and the wheels were shaking. The vehicle also experienced brake failure. The check engine warning light was illuminated. The vehicle was taken to the local dealer and diagnosed with engine failure. The engine was replaced. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 21V331000 (Service Brakes, Hydraulics). The approximate failure mileage was 70,000.
Kia dealer confirmed that the engine is seized, like a bearing. Has been approved for engine replacement under warranty and previous class action settlements through Kia. We were traveling down the highway at 80MPH in the process of passing another vehicle when the engine suddenly seized. No warning before hand; no noise, no overheating, nothing. Car was running normally. No warning lights came on. We lost all acceleration power. We were able to navigate traffic to the side of the highway where the cars engine quit and would no longer start. 2 hours stuck on the highway with traffic zipping by at 80 MPH, $300 tow bill.
Hello. Prior to receiving the Recall letter around mid-July 2021, we had complained to the dealership about the engine humming after a ride and AC going on and off On July 17, I was scheduled to visit the dealership and take care of the Recall. Although, I was scheduled for an appointment, nothing happened! The dealership did not have the component required for the recall. We then left and insisted to return the following day and requested that a diagnostic be conducted in addition to the recall on July 23. Following the diagnostic, the dealership told us we needed a new engine. It was a big surprise and a shock that a car which was serviced twice a year at this dealership, had 104, 000 miles and was only 5 years old, had a complete failure. The dealership provided a quote for the repairs and never mentioned the recall or how it could be related to the diagnostic they had just made. Upon consulting with my insurance company, USAA, their adjuster was able to establish that the mechanical failure my car was facing was closely related to the recall. Based on the assessment made by USAA on August 4, 2021, we now know the dealership knew that failure to receive the recall caused the mechanical failure. The quote the dealership presented me included and was consistent with damages reported in the Recall. why don't they contact KIA, which is clearly liable, and want me to pay for a new engine? I need help to unpack this issue that has strained my resources, time and brought stress to the family car. A major risk associated with this overheating is fire. In light of this new information, I have contacted the dealership to discuss August 8, 2021. I also contacted KIA USA on July 28 prior to establishing the connection between the recall and the mechanical engine. No response. I need help as school is reopening. We need the car to go the work. No help has been provided. Dealership is Southwest Kia#451/ Lithia 39650 LBJ, Freeway South, Dallas, TX 75237, tel: 469‑772‑7252
Service bulletins that may apply
- Engine sub assembly: inspection/replacement (WTY039)
- Engine sub assembly inspection/replacement (WTY039)
- Engine sub assembly inspection/replacement (WTY039)
- Owner notification (WTY039)
- Dealer principal memo (WTY039)
- Dealer parts and service manager memo (WTY039)
- Question and answer
- Request for reimbursement form (WTY039)
Related recalls
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V‑224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC172.
Recall number 18V907000 · Recall details
Questions about the 2015 Kia Sorento overheating
Is engine overheating a common problem on the 2015 Kia Sorento?
16 of 755 owner complaints about the 2015 Kia Sorento (2%) mention engine overheating. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2015 Kia Sorento?
There is 1 recall and 65 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Kia Sorento
Engine failure 166Check engine light 115Knocking 103Headlights 91Stalling 71Loss of power 42Fire or smoke 28Oil consumption 25Won't start 21ABS 16Airbag light 16Won't shift 14Warning lights 13Jerking 12Door locks 9Misfire 8Hesitation 7Power steering loss 7Steering lock-up 7Backup camera 6Fuel pump 6Sunroof shattered 6Adaptive cruise 5No deployment 5Fuel smell 5Steering noise 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2015 Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history