2015 Kia Sorento: clunking or noise when steering

Filed Dec 10, 2024 · Steering · 76,289 miles · CA

The contact owns a 2015 Kia Sorento. The contact stated while driving at an undisclosed speed, there was an abnormal popping sound coming from the steering column. There was no warning light illuminated. The contact stated that the steering column became severely loose, and the steering wheel became difficult to turn. The vehicle was restarted. The vehicle was taken to an independent mechanic, and the contact was informed that the steering column might have failed and needed to be replaced. The contact stated that the mechanic had not completed a full diagnostic test on the vehicle. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 76,289.

Filed Apr 30, 2024 · Steering · 88,000 miles · AL

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed a popping sound coming from the steering column. The contact stated that the failure occurred while making a turn. The contact stated that the failure was intermittent at first but had become a persistent failure. The vehicle was taken to an independent mechanic where it was diagnosed with a fractured steering column. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the independent mechanic had not provided a full diagnostic report. The contact was informed that the steering column needed to be disassembled to be able to provide a complete diagnostic report. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

Filed Apr 12, 2021 · Steering · TN

Tl* the contact owns a 2015 kia sorento. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the steering wheel. There was no warning light illuminated. The contact also stated that while driving at various speeds on an uneven surface, she loss control of the steering with the wheels vibrating uncontrollably. The contact had taken the vehicle to an independent mechanic where she was informed that there was a technical service bulletin on the vehicle for the steering column. The contact then took the vehicle to gossett kia (1900 covington pike, memphis, tn 38128) where she was informed that a diagnostic test needed to be performed to determine the cause for the failure. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was unknown.

Filed Jul 17, 2019 · Engine · 68,000 miles · TN

2015 kia sorento stalled out while driving on the interstate no prior warning before stalling out. All dash lights illuminated and would not restart. Only clicking when turning the key. Replaced battery and still only clicks when turning the key. Replaced starter now cranks but still will not turn over. 68,000 I am the original owner and all maintenance has been maintained throughout ownership. Contacting the dealership first thing in the morning. If the outcome is the motor being faulty as I have read numerous reports of this ongoing issue and resolution cant be met then legal action will be taken. Thank god we weren't injured from stalling on the interstate or worse. When will it be realized this is a serious problem and dangerous? I pray no lives are lost before action is taken to correct the engine defects.

Filed Dec 18, 2018 · Engine, Steering · 90,600 miles · FL

Tl* the contact owns a 2015 kia sorento. Ever since the contact purchased the vehicle six months ago, there had been an abnormal tapping sound coming from the engine. Also, the steering wheel made a loud popping noise that caused it to vibrate. The failures occurred upon starting the vehicle. In addition, the check engine indicator illuminated. The vehicle was taken to friendly kia (5819 us-19, new port richey, fl 34652), but was not diagnosed or repaired. The staff stated that they were too busy to assist. The manufacturer advised the contact to call the federal safety agency. The failure mileage was 90,600.