Driving on highway and suddenly heard loud tapping/rattling sound from engine and then engine died resulting in total loss of power steering and acceleration. Was able to coast through an exit and into a parking lot. My entire family was in the vehicle and if we had not been able to coast to a safe spot we could have been involved in a high speed accident. Vehicle was towed to Kia dealership and they diagnosed it as connecting rod failure. No other inspections have been done. No warning lamps displayed before the incident occurred.
2015 Kia Sorento: loss of power steering
7 of the 755 complaints about the 2015 Kia Sorento describe loss of power steering.
- owner complaints
- 7
- of this car's complaints
- 1%
- recalls
- 0
Loss of power steering by model year
What owners say
I had catastrophic engine failure while driving with no warning lights indicating my engine was losing oil, the engine and power shut off at 55 miles and hour causing me to lose power steering and power assisted breaking.
Without warning, engine stalled while in motion. Electrical system was still functioning and on. Loss of power steering and power brakes. This continued to happen at random times during driving, putting all passengers at risk. Kia dealership looked in to the problem and diagnosed it as a faulty PCM/ECM module and replaced. Rolling engine stall continued and continues to happen at intermittent times. We are now 6 months in to the process of trying to determine the issue. The car has been taken back to Kia dealership for inspection. The problem has been reproduced by another auto repair shop but they are unwilling to work on it since there is no check engine light or corresponding code to work from.
On Thurs 8/24/23 approx.5/5:30 I was driving home on highway 290 and my Kai Sorento 2015 just quit. No warning of any kind it just quit. I had no steering so had to hang on tightly to the wheel. It was rush hour and I was on a highway doing speed limit of 55. How I and anyone behind me was not in a serious serious accident is unbelievable. The car would not start again and has not started since. Had to be towed home. Since it is the weekend I haven't been able to have it towed to a shop. This is a very serious problem to have nothing wrong and no warning at all and your vehicle just quits in the middle of rush hour doing 55mph. I can't believe there is no recall abt this issue. Looking on the internet I am not the only one that has had this very dangerous problem. The vehicle is available for inspection. Posted 8/26/23
My kia sorento is 2015 I think that's the problem. I need to know if that is covered by the Kia factory warranty Steering Coupler Replacement for the MDPS. The vehicle does not have 59,000 miles. I have approximately 2 months of having bought in autonation. and when you buy replace tires brakes. why did it make noise I found that noise, I took it to my mechanic and he told me that noise was there, that piece because it is electronic and it is electrical that the Kia suffered from that problem. I want to know if the quia covers that in the recalls. because it is a manufacturing defect. please let me know what to do. it makes noise like cv join . also in engine when running. It is very difficult to know, I would have to check the Kia dealer, but with your authorization, the manufacturer does cover it. if not I will have to deliver and buy another vehicle. my name is [XXX] [XXX] [XXX] spanish. Summary Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate. Consequence If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash. Solution Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC167. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Motor shuts down completely disabling the car electronically. I lose my brakes and my steering. In February 2020, I almost died driving the vehicle the car engine seized while driving and was replaced by KIA. I never received an itemized bill from Dealership they stole the rental from my private driveway to and stole $5,000 and my belongings from the vehicle. One June 29.2021 I almost died again driving the car. The New Engine shuts down and I lose breaks and steering and hit an animal trying to get off the road for safety since I no longer have breaks to my vehicle. The animal ripped off my undercarriage and dented my radiator. The car was smoking and the engine would start and when driven 50 feet keep shutting down and locking no breaks no power no steering becoming a hazard to myself and others. I have had no resolve with any dealership I have been to 4 different Kia dealerships and The Hyundai Certified Pre Owned Used Car Sales Dealer I purchased the car from. Instead of helping me and not placing my life and other lives in danger. I was threatened, antagonized, slandered, Defamed, and Had the police called to remove me because I refused to commit a crime and set my car on fire like the Dealership told me to do. I need help.
When my wife and I started our family we were so happy to purchase the 2015 sorrento , 92,000 miles and 3 years later the engine locks up out of nowhere. I was going about 60 on the expressway and the engine started making a weird rattling noise less that 10 seconds later the car lost power steering the brakes were not very responsive. After a near death experience of trying to navigate to the safety of the emergency lane, I began to look up this issue. Kia had a recall on the engines from 2011-2014 for the same issue. Every post or review I read, the customers had experienced the same issue as my 2015. The people that had 2015 or newer who experienced these same issues was told that the best warranty in the business will not apply unless you have had all oil changes done at a kia dealership or have all receipts of maintenance done to the car. If they did have all receipts they were told because the oil changes were not done by kia the warranty will not apply. Catch 22? My 2005 expedition has 218,000 miles and still runs great. My 93 cadillac sedan deville have 157,000 miles and stills runs great. But some how the non american car I purchased died in 3 years and 92,000 miles. As a high school teacher every student I come in contact with for the next 15 years will be scared away from this company. Im downtrodden because I know that the corporate entity called kia is going to fight tooth and nail to say there engine in the 2015 in not faulty and I almost died because they have faulty engines. I made sure to always change the oil in this car before the due date because it transported my wife and child. My family has had a lot of cars from all sorts of makes, never seen this happen to a car so quickly and without warning!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2015 Kia Sorento power steering loss
Is loss of power steering a common problem on the 2015 Kia Sorento?
7 of 755 owner complaints about the 2015 Kia Sorento (1%) mention loss of power steering. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2015 Kia Sorento?
There are 0 recalls and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Kia Sorento
Engine failure 166Check engine light 115Knocking 103Headlights 91Stalling 71Loss of power 42Fire or smoke 28Oil consumption 25Won't start 21ABS 16Airbag light 16Overheating 16Won't shift 14Warning lights 13Jerking 12Door locks 9Misfire 8Hesitation 7Steering lock-up 7Backup camera 6Fuel pump 6Sunroof shattered 6Adaptive cruise 5No deployment 5Fuel smell 5Steering noise 5
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