2015 Kia Sorento: won't start

Filed May 12, 2025 · Engine · GA

On April 26, 2025, while driving, my car just stopped in the middle of the road. There were no warning signs, no engine indicator light on on the dash. It just stopped and would not crank.

Filed Nov 25, 2024 · Engine · WA

Was driving on the freeway and vehicle shut off doing 70 miles per hour. Had to pull over in the dark on the side of the freeway and car would not start. Has never had any problems with this before. I drive it to work and back everyday and no issues. It was very scary to sit on the side of the freeway for over two hours and 50 miles from home in the dark. I had to car the car towed to our home cost me almost 200.00. Mechanic looked at it and believes it is an engine failure. There are metal shavings in the oil. I can not drive my car it is in my driveway and will not stay on. Never had anything like this happen before. It is a 2015 with 106,000 miles.

Filed Aug 26, 2023 · WA

On Thurs 8/24/23 approx.5/5:30 I was driving home on highway 290 and my Kai Sorento 2015 just quit. No warning of any kind it just quit. I had no steering so had to hang on tightly to the wheel. It was rush hour and I was on a highway doing speed limit of 55. How I and anyone behind me was not in a serious serious accident is unbelievable. The car would not start again and has not started since. Had to be towed home. Since it is the weekend I haven't been able to have it towed to a shop. This is a very serious problem to have nothing wrong and no warning at all and your vehicle just quits in the middle of rush hour doing 55mph. I can't believe there is no recall abt this issue. Looking on the internet I am not the only one that has had this very dangerous problem. The vehicle is available for inspection. Posted 8/26/23

Filed Mar 21, 2023 · 103,267 miles · NY

Our kia has problems with the camshaft sensor and when we described the issues we were having to our dealer he immediately said it was the camshaft sensor and apparently there are a lot of issues with this model with the sensor. Our car kept on stalling and when my husband was stopped at a red light yesterday the car wouldn't start and was a safety concern for him, luckily he wasn't hit from behind just made a lot of other drivers mad. I believe kia knows about this problem but hasn't acknowledged it yet. When we left it with the dealer he said parts are on backorder but you could drive the car if you want, we feel that is so unsafe and total disregard for his safety. I'm hoping someone could look into this and the total disregard of the dealership for advising us to keep driving this unsafe vehicle until they can repair it for us. The car started having issues a week ago, it wouldn't start, then it was fine until last Saturday night and the engine light came on. So when we were bringing it to the dealership to have a look at it, it stalled again at the red light. We feel this could have been a serious issue had the other vehicles behind is not stopped and hit us while in the car. Also the repair mechanic automatically knew the issue so obviously it's not the first car in there with this problem

Filed Feb 2, 2022 · Engine · SC

Engine shut off without warning while driving. My wife was driving and Was able to roll off road thankfully. She was on a very busy road and was in serious risk of injury along with the cars behind her. Did not start back up. Battery had power. Found out ENGINE FAILED! Verified by mechanic. Called Kia Corporate Customer Service number and was told the engine will not be repaired. 125,000 miles. No warning lights came on. This is absolutely wrong of Kia! Shame on them!

Filed Dec 9, 2021 · Engine · NY

This 2015 KIA Sorrento was purchased new 8/14. It has been regularly serviced/maintained since.In Nov 2018 the AWD would not engage during a snowstorm, I was left stranded and had to be towed to the Dealership. The AWD coupler needed to be replaced. October 1, 2021, the car was inspected and passed with no major issues. November 6, 2021, the car would not start. It was jump started and brought to a local Auto Repair Facility where I was advised it needed a new battery. New battery installed and on November 8, 2021, the car would not start. I returned to the same facility & had them check the battery, alternator and starter. All was fine. They recommended I return to Healy KIA, Newburgh, NY, and have them check the computer board. December 1, 2021, Healy KIA informed me that the head gasket was shot and that I needed an engine rebuild. I questioned this as the car was only 5 years old, I only drive the car locally, and that I have done no extensive travel in over 2 years since Covid-19. Healy KIA never offered to replace the engine, only the rebuild for $11K. I contacted KIA Corporate on December 2, 2021 to file a concern (Case #14515621) and was advised by that Rep I was out of warrantee, admitted there had been engine recalls in the past, but a Manager would review my case and call me w/in 2-3 business days. To date, no return call. I began calling KIA(800)333-4542 for these past 3 days & the automated phone system either dropped the call or transferred me to Road Side Assistance. December 8, 2021, I finally got through to another KIA Rep, who confirmed my case number and stated my case was still under review awaiting verifying information from Healy Kia confirming the damage and the estimate. I advised the KIA Rep that I had a copy of that estimate so he instructed me to upload this information at www.KIA.com. Ironically, the case number KIA provided, my name/email is invalid according to the KIA website. I need your help and guidance. Please advise. Thank you!

Filed Nov 24, 2021 · Engine · MA

Car is at 124,000 miles and well-maintained with all services done to date. However the Engine failed and will not run. No warning lights and suddenly stopped with loss of power and then will not start. Dealer says new engine will have to be put in and current engine is dead.

Filed Jul 28, 2021 · Brakes · NV

The contact owns a 2015 Kia Sorento. The contact received notification of the federal safety agency Campaign Number: 21V331000 (Service brakes, Hydraulic). The contact stated that while attempting to turn on the vehicle, the vehicle would not start. The dealer was made aware of the failure and informed the contact that the next available appointment was in September. The manufacturer was made aware of the failure and informed the contact to not drive the vehicle as it could catch on fire. The failure mileage was unavailable.

Filed Apr 28, 2021 · Electrical, Engine · 143,000 miles · ID

While driving my car down the freeway going 77mph my car failed to shift while going up a hill and started making a knocking noise while in cruise control. Then out of cruise control the car made a loud bag and pop and smoked. We pulled over and the car motor had then been seized and would not start. Kia motor is declining to replace my motor based on the product improvement campaign of 18v907000 because they state that I failed to have the car inspected with this campaign. Kia motors told me that they sent the product improvement campaign notice to the previous owner in 2018 but that it was still my fault that the inspection was not done and the knock sensor wasn't added. I let them know I knew nothing about this because I never received the letter because it was not sent to me and I was not notified and the consumer affairs supervisor said it was still my fault for not calling kia when I purchased the car in 2015 to let them know I am the new owner and to give them my information.

Filed Jan 5, 2021 · Engine · TN

Gossett kia on mt. Moriah in memphis, tn replaced my engine in 2019 due to a recall but after my engine was replace my check engine light has constantly been coming on. I have taken my kia sorento back to the dealership numerous time only to be told that I am not putting my gas cap on right or tat my gas cap needs to be replaced. I have purchased 3 gas caps from this dealer ship. I will be driving down the street and the check engine light will just come on. This issue did not start until they put in the new motor. However no one at the dealership checked the censor. I have replace numerous parts on my car and all the replacements were done at the dealership. I have requested from the dealership a print out of all the repairs to my kia and as of today's date I have not received it. I have mad the request 3 times. Once over the telephone and 2 times in person . I feel defeated but I am not giving up. They need to find out what the problem is. I am 71 years old and they seem to think I don't know what I am talking about. My name is [xxx] and I live at [xxx] my phone # is [xxx] I have an appoint to take my truck to kia again to check the engine light 01 08 2020. If they had checked the censor when t his first happened it would probably still be covered under my warranty. Now I will probably be out of pocket to replace the censor. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Dec 15, 2019 · Airbags, Engine · VA

While driving on the interstate my SUV loose excelarate and engines light and oil pan light came on I pulled over and engine shut down try turning SUV over and it did not turn over I had it towed and machanic said the engine is freeze up.

Filed Nov 30, 2019 · Engine · 87,162 miles · CO

2015 kia sorento awd engine seized. I was driving and without and warning the car shut down and wont start. I found out this is not new. Now I have to find out how to continue to take care of my wife and kids without a car. I've seen so many complaints about the engine I have and there has been no investigation and this is a dangerous situation recalls for the same thing have been sent out but not for the 2015 kia sorento. I really hope some one does something about this. I was on a busy road slowing down for a red light and car shut off almost hitting the car in front of me. Again no warnings. I also smelled smoke like wires burning.