2015 Kia Sorento: fuel pump failure

Filed Mar 20, 2025 · Engine, Fuel system · PA

The problem started when our car died while driving it. After a few different replacements, Kia decided to replace the entire engine under a recall. After driving the car for a short period of time, the check engine light came on. I went to check the oil and it smelled overwhelmingly like gasoline. I took it to my mechanic who said the check engine light was coming on because of the catalytic converter needing replaced. And the high pressure fuel pump was leaking gas into the oil tank. He said that both of these reasons were because the engine was replaced and they should have all been replaced simultaneously under the recall. I did look it up and there was a second recall for 2015 Kia Sorentos who had there engine replaced, that the high pressure fuel pump should be replaced because it was leaking gas into the oil tank. However, Kia told us we do not qualify for the recall because it was a different type of engine. But this is the exact same car and exact same issue, therefore I feel this should be included under the recall 17V‑224.

Filed Jan 14, 2024 · Brakes, Electrical · VA

Check engine light started coming on at about 39,000. miles took to local mechanic who preformed lots of repairs and called Kia for information concerning engine issue. Received notice of recall from Kia on the HECU -instructing me to park truck away from home due to fire. Check engine light back on again at 41,000 miles, took to dealership where they replaced the HECU and fuel pump and fuel lines. Picked up truck and noticed when braking the truck shook all over and seem to almost stall when taking off. Check engine was back on and the alert of the system telling me I had an engine failure. Took truck back next day, again repairs of the PVB valve was done. Someone drove the truck of 180 miles on a check engine light and unplugged the battery. Got truck back and within 10 minutes the check engine light was back on and the system telling me engine failure and truck was unsafe to drive. Truck now at another Kia dealership, after many conversation with Kia the representative instructed me to tell the dealership where the truck was that the truck had a recall (supposedly) fixed. Called the dealership now tells me there is no fix for the HECU issue and they can not tell me the truck is safe to drive. I have not had the truck for now 4 months and Kia doesn't know how to fix it. I have filed 4 cases against Kia, they have not offered me a rental car or loaner and they do not have any expected date for me to get the truck back. I have files but it won't let me upload them for the receipts/ information from Kia

Filed Apr 4, 2020 · Electrical, Engine · 27,000 miles · NJ

I just recently made a post here yesterday ... And after reading comments, I thought I'd add on. My comments have to do with a 2015 kia sorento which needs a new motor because bolts that hold the head to the block are stripped (I smelled antifreeze). Obviously, not my fault. Mileage is 102,000. Kia doesn't want to help me fix this. Telling me I need a new motor at a cost of $7,000+. After reading the comments, I had to add on. Two weeks after we bought the car used, the fuel pump went. That cost was covered. A short time later, the back-up camera went. Kia wanted $1,000 to fix that; we had it fixed for $200 out of pocket. The alternator went on the car (I think we paid for that). My door handle also fell off, we had that fixed out of pocket. From everything I've read, kia doesn't care about the consumer or their safety. I bought a new kia in 2004, traded it in in 2007 for another new kia, which I still have. It has 278,000 miles on it! We bought the 2015 used and it's been one thing after another. Can't sell it as is, gotta fix it. I've been a loyal kia owner since 2004 ...won't be anymore. First opportunity to sell this car, it's gone. And there won't be another one in my driveway. Whoever heard that a 2015 car needs a new motor?!?! And their refusal to help us is unbelievable. I'm so angry.

Filed Sep 28, 2017 · Fuel system · 100,000 miles · MN

My friend was on the highway,travelling along and heard a noise. Then she saw smoke coming from under the car along side drivers door. The car then lost acceleration and stopped. Within five minutes the car caught fire and is totalled out. An off duty lawman stopped to help her. He told her either the fuel line or fuel pump burst and told her we have grounds for lawsuit against kia for faulty design. My friend is in total distress over this incident and deserves compensation for emotional distress. I feel like kia owes me big money too, because I bought car for her to be legal in hauling her six children in car. We cannot afford to replace the car due to high lien on car at time of fire, and yet I feel obligated to provide friend with legal and dependable car for the family's use. Will this agency help us get compensated from kia please? There are records of more of kia's cars catching on fire, even in dealer lots. Thank you

Filed Aug 27, 2014 · Fuel system · 1,000 miles · CT

Tl* the contact owns a 2015 kia sorento. The contact stated that while driving the vehicle went into "safe mode" and decelerated to 20 MPH. The vehicle was taken to the dealer who stated that the fuel pump failed. The vehicle was repaired. The manufacturer was made aware of the failure and the failure mileage was 1,000. The VIN was unavailable.

Filed Jun 23, 2014 · Fuel system · 2,744 miles · CA

Tl ' the contact owns a 2015 kia sorento. While driving approximately 40 MPH, the contact was flagged by another motorist and noticed fuel leaking from the front end of the vehicle. The vehicle was towed to the dealer who stated that there was a leak at the fuel pump inlet. The fuel pump was cleaned and re-attached. The manufacturer was notified. The approximate failure mileage was 2,744. Jcc