Backup camera doesn’t work properly it gives a blank screen
2014 Kia Sorento: backup camera failure
14 of the 989 complaints about the 2014 Kia Sorento describe backup camera failure.
- owner complaints
- 14
- of this car's complaints
- 1%
- typical mileage
- 60,000
- recalls
- 0
Backup camera failure by model year
What owners say
I started experiencing miscellaneous electrical issues and occasional poor acceleration. Engine/ABS/tire pressure/etc. warning lights would come and go indicating random problems; transmission solenoid was a common code but I did not initially have transmission problems. Radio/backup camera had intermittent problems with not powering on. Normal headlights stopped working and only high beams would function even after replacing bulbs and checking fuses. Problems got worse and the car would sometimes lurch strongly with a clunking sound and be stuck in 3rd gear "limp mode", but would randomly drive normally when restarted. I brought it to the dealership when I was experiencing sudden loss of acceleration and couldn't match the flow of traffic. The dealership said a new transmission was required. On replacing the transmission they found that there was a problem with the wiring harness and it would also need to be replaced, doubling the cost of an already expensive repair.
My 2014 Kia Sorento needs immediate attention to the following issues. The issues are associated with “open campaigns”. Yet, my specific Kia Sorento isn’t included. I have a bearing wear issue which has made the vehicle unsafe to operate. The car frequently overheats and has a major coolant leak. (17v22400). Also, the high pressure fuel pipe has appeared numerous times on my Mobius Kia Nav system. (18v907000). In addition, my vehicle now has many electronics which are inoperable. For instance, the back up camera, the power windows and steering wheel controls. This could be a result of a hydraulic leak near the electronic controls.(20V51900) There’s an issue with the powertrain. In addition, the right front axle is loose. As a result there’s a considerable loss of power to the wheels. (13V35600).
My sorento has started burning oil. It makes a terrible noise when running. Sometimes the lights for my backup camera doesn't work nor my radio. Sometimes the radio if on, station can't be changed. It is like it is in a frozen mode.
Noticed peeling and flaking of paint on roof after washing. Used non abrasive micro fiber handheld car wash mitt and turtle wax car soap. Backup camera is inoperable. Both conditions (premature flaking of paint and backup camera becoming inoperable) are known by kia for this make/model. No resolution is available other than to repaint/repair these items at owner's expense.
I have two major safety hazards going on with my vehicle that I fear for the safety of my 4 children and wife when we're driving on the highway, and other fast roads. The first issue is the electrical. It first started back around 40,000 miles when I took my kia to a kia dealership in naperville, il and they told me both low beams were out, so they replace them. Ever since, I've been replacing these bulbs every 3-6 months because they keep blowing out while driving and it's against the law to use high beams, so I'm driving in pitch black. Now, just 3months ago, both of my brake lights go out, at the same time. Three years ago my back up camera stopped working, and hasn't worked since. At 57k miles my engine was recalled for engine failures, ad within the last 6 months I've experienced stalling, stuttering, knocking while driving on high ways, at red lights, in traffic. Furthermore, in september 27, 2019 my engine oil was completely undetectable on the dip stick when I took it in for a routine oil change at 99,664 miles. Also, back at 64,977 miles during routine service, it was low. With these concerns, I took my kia in today to the gerald kia north aurora, il, they ran diagnostics and said everything was perfect. They said they cannot explain why my bulbs keep burning out. The tech manager also stated that the stalling and knocking in my engine is because my engine had no oil in it. He checked for leaks, and didn't find any leaks. My last oil change at a jiffy lube, they told me the same thing at 99,664 miles, it was almost dry. At todays service, mileage is 102,554. That means 5 quarts of oil burned up in 2,890 miles or most likely way sooner because after 1.5 months of the oil change I started experienced stalling, knocking, stuttering in the engine, so that must have been at only 1000-1500 miles. I put in a claim with kia consumer affairs, but I'm not satisfied.
Loud knockin/ticking noise when the vehicle is on. Backup camera malfunction, loose grip on the steering & at times,wheel does not turn on its own after turning. Oil is dirty & smells like gasoline. Purchased vehicle on 10/28 with about 70k miles. Here at the dealership to address these issues.
My rearview camera works when it wants to. (it doesnt work more than it actually works). The controls on the steering wheel are scrambled ex. I pree the volume up or down, and the voice command activates, I can't even mute through the buttons etc. The electrical problem also causes the tail lights to work/not work and constantly have to change the bulbs because of the burnout. I've been pulled over several times for this. The other issue is that now the airbag light has come on, so I don't know if that's a general malfunction or a result of the electrical problem. Also, the A/C doesnt work
Backup camera malfunction. Lines show up on screen but visual is black. This issue is mentioned on many kia forums as well.
Backup camera stopped working and trunk will not open with when you hit the handle
Back up camera stopped working and just shows a black screen sensors still work but that is all. Also when I turn the car hard right or left it sounds as though the tires are hitting the wheel well with a loud crunchy thud
Air bag light on, headlights will turn off when in auto mode when I use left turn signal steering wheel controls not working or work improperly ie volume control will change radio station or advance track on media back up camera will black out while still in reverse
Service bulletins that may apply
- Customer satisfaction: anti-theft s/w logic upgrade & decal installation (CS2304)
- Owner re-notification
- Customer satisfaction: anti-theft s/w logic upgrade & decal installation (CS2304)
- Owner notification
- Customer satisfaction: anti-theft s/w logic upgrade & decal installation (CS2304)
- BCM upgrade - ipm logic improvement (SA163)
- Wiring signal interference check & engine noise inspection (SA379)
- Owner letter
Related recalls
No recalls on record for this model year.
Questions about the 2014 Kia Sorento backup camera
Is backup camera failure a common problem on the 2014 Kia Sorento?
14 of 989 owner complaints about the 2014 Kia Sorento (1%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2014 Kia Sorento?
There are 0 recalls and 55 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Kia Sorento
Engine failure 128Check engine light 121Headlights 86Knocking 85Stalling 69Fire or smoke 61Loss of power 45Oil consumption 38ABS 33Won't start 32Airbag light 31Overheating 26Sunroof shattered 23Door locks 18Key fob 18Fuel pump 14Warning lights 12Adaptive cruise 10Power steering loss 10No deployment 9Brake failure 9Jerking 9Battery drain 7Fuel smell 7Hesitation 7Harsh shifting 6Grinding brakes 5Won't shift 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2014 Kia Sorento?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history