Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.
2019 Kia Sorento: adaptive cruise control problems
6 of the 437 complaints about the 2019 Kia Sorento describe adaptive cruise control problems.
- owner complaints
- 6
- of this car's complaints
- 1%
- recalls
- 1
Adaptive cruise control problems by model year
What owners say
Upon starting my vehicle after going to the grocery store, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. When vehicle is started the Check Forward Collision error comes on. After a few months when entering the freeway and accelerating I received an error regarding unknown engine issue. Took vehicle to Kia dealership and was who diagnosed that the hydraulic electronic control unit (HECU) needed to be replaced. Manufacturer being notified, vehicle not repaired at dealer due to cost.
The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed with the cruise control activated, the ABS, ESC, Check Forward Collision-Avoidance Assist System, and Auto Hold warning lights illuminated. The cruise control was then inadvertently deactivated. The vehicle was taken to an independent mechanic, who diagnosed that the hydraulic electronic control unit (HECU) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The contact related the failure to the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The failure mileage was approximately 42,000.
While driving with cruise control enabled, the cruise control suddenly disengaged and became inoperative, and the following warning lights (icons) and warning messages displayed on dashboard: > “Check Forward Collision-Avoidance Assist System” warning message > Master warning mode light > ABS warning light > Forward collision assist warning light > Electronic stability control indicator light, and > Auto Hold indicator light. Vehicle continued to operate normally except for those error warnings; cruise control remained disengaged and inoperative. After pulling off the roadway, turning the vehicle off and restarting engine, vehicle operated normally, cruise control could be re-enabled normally, but eventually the same warning lights and warning messages displayed on dashboard and cruise control again disengaged and remained inoperative. This happened multiple times over a number of days. This error happens randomly, at various speeds, but only after cruise control has been engaged. After pulling off the roadway, I took pictures of the dashboard showing these error messages and warning icons to show dealership at appointment that has been scheduled later this week. (These photos are attached to this report.)
When cruise control is set or just starting the kia and going it will without warning surge, jerk, and jump. The RPM needle will show acceleration from 2.5 RPM and it jumps to 4.5 RPM and stays their for awhile before going back down to 2.5 RPM. This happens without notice and not on any incline or declines, it's on straight aways. This also happens at any speed when the cruise control is set or when just starting the kia and going. It's not just on the highway when this happens it also happens in city streets. It first only started happening when it was cold out but now it's happening even with warmer weather. I've taken it to kia of duluth many times and always get told nothing is wrong or to just change the drive mode from smart to eco but it doesn't make a difference and it has been doing this since I got the kia which was 16 months ago.
When cruise control is set the vehicle will without warning surge , jerk and jump. The RPM needle will show acceleration. This happens without notice and not on any incline or declines, on straight aways. This happens at any speed when the cruise control is set.
Service bulletins that may apply
Related recalls
Back over prevention: sensing system: camera
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC282.
Recall number 23V639000 · Recall details
Questions about the 2019 Kia Sorento adaptive cruise
Is adaptive cruise control problems a common problem on the 2019 Kia Sorento?
6 of 437 owner complaints about the 2019 Kia Sorento (1%) mention adaptive cruise control problems. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2019 Kia Sorento?
There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Kia Sorento
Oil consumption 49Engine failure 46Check engine light 39Hesitation 27Knocking 25Fire or smoke 24Headlights 23Stalling 23Backup camera 17Fuel pump 17Jerking 15Screen failure 14Loss of power 12ABS 11Fuel smell 8Misfire 8Overheating 7Sunroof shattered 7Transmission failure 7Collision warning 6Warning lights 6Fuel leak 5Shudder 5Won't shift 5
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