2019 Kia Sorento: false forward collision warnings

Filed Dec 24, 2024 · Driver assistance · OK

Master warning, forward collision avoidance assist, lane keeping assist, and high beam assist warning lights on. Message boards mention similar problems and there have been front and rear camera recalls for Telluride and other models of Kia, but not for Sorento. Similar problem occurred a few months ago when car died while going at highway speeds. This resolved after cleaning radar cover, cameras and sensors, but are not resolving current problem. Lane assist and departure are not working. We have not taken it to dealer yet. Our 2019 Sorento has not been included in recalls for this specific problem.

Filed Apr 2, 2024 · Brakes, Driver assistance · OH

Days prior to routine scheduled maintenance, several warning lights came on. There was a display of Front Collision Warning. Service department could not replicate the warning lights. Days later, the warning and lights came on more frequently. Took car into dealership and they confirmed a problem. Service department replaced: BR001 HECU 26238 C and 58910-C9600 Hydraulic Unit Assy. As I understand this motor is the main component in having the anti-lock braking system functioning normally. The service department told me to keep the receipt, since it wasn't under warranty, in the event there was a product recall. My concern: Even though there were warning lights the warning wasn't significant enough to indicate that there was a potential safety hazard with a malfunctioning brake system. I submit this in the event there are other incidents of this nature that could possibly warrant a recall.

Filed Aug 30, 2022 · Driver assistance · KY

when vehicle is started and put in drive, you go about 5-10 feet and the FORWARD COLLISION AVOIDANCE ASSIST, warning lights come on dash. Bright orange triangle with a exclamation mark,& 2 orange cars crashing symbol,& middle display says FORWARD COLLISION AVOIDANCE ASSIST(FCA)SYSTEM DISABLED. RADAD BLOCKED. And the warning lights remain on. I have taken to KIA East in Louisville, they say my vehicle is fine, no problems. My advisor even told me that they popped off the plastic bumper and removed the radar and cleaned it.(I was told that if they did that the radar would have to be recalibrated--and it was not). When I left the dealership the warning lights came on and I took it back in and they still tell me they worked on it and its fine. called Kia Consumer, they tell me to video and get it back in the shop that if its throwing codes there is no problem. I told her I don't feel comfortable trying to drive and video my dash board, but did have a passenger help with this task. Lights come on every time you start it and proceed forward. I also reported how sluggish on take off and how it does not want to speed up and almost get hit if you pullout in traffic and then how it lunges forward and the accelerates very hard. I feel this is a very unsafe vehicle and they are giving me the run around Kia Consumer telling me to take it to other kia dealerships for service that are miles away from me. the documentation from the dealership just says can't duplicate and no real written explanation of what was done to my vehicle. it took 3 months to get my vehicle even checked at the dealership. i even took my vehicle to a local body shop to make sure it had not been hit and it had not. Please help me get this taken care of.

Filed Mar 5, 2021 · Driver assistance · 21,350 miles · FL

While driving on the interstate highway for a duration of 1 to 3 hours the "collision avoidance system" faults out, lights a warning on the dash and totally stops functioning. The text warning goes away after a few seconds and a triangular warning light stays on. The system remains inoperable for the balance of the trip. Overnight sometimes the system appears to reset and everything returns to normal and the system again works for 1 - 3 hours then the cycle repeats itself. We are senior citizens and specifically bought this vehicle for this safety feature. The fact that it is not reliable is a serious safety concern.

Filed Nov 8, 2019 · Acceleration · 7,500 miles · NY · crash

On august 25, 2019, while driving home to new york, my wife sat in the front passenger seat and my daughter sat in the second row seat behind my wife, I stopped at a rest stop for gasoline at about 12:15 pm as I pulled into the area with my foot on the break to slow down, the car surged forward and I pressed hard to stop the car. It stopped. On the same day, at 4:17 pm, I pulled into a sunoco gas station. With my foot on the break as I pulled into the station, the car surged, I pressed hard and the car slowed down. I slowly pulled around the two occupied pumps and pulled behind the other pumps. (time-4:19pm) a car was at the first pump and a man was standing at his gas tank pumping gas. With my foot on the break, I slowly moved behind his car at about 2 MPH and the car accelerated. I pushed hard on the break. The car continued to accelerate and hit the protective barrier surrounding the gas pump. Both front air bags deployed. Fortunately, no one was injured. The car was towed. My insurance company, allstate declared the car 'totaled.' included in a service was a recall for a computer mechanism c/s: sa387 um tcu logic improvement dtc p0741. Kia told me it was related to the transmission. Did this recall replacement contribute to the accident? I told kia central also that the fca (forward collision avoidance assist) did not engage on august 16. Did this malfunction contribute to the accident? These concerns were never addressed or investigated by kia motors. Numerous calls to kia central and to kia consumer assistance center were attempted without resolution and most times ignored. On september 24, kia from central called me to inform me that the case was closed. Kia did not evaluate the car or ameliorate the situation. Kia needs to investigate the 2019 kia sorrento for malfunctioning performance. People could get seriously injured or die!

Filed Oct 10, 2019 · Driver assistance · 5,000 miles · ME

Tl* the contact owns a 2019 kia sorento. While driving approximately 60 MPH, the forward collision warning message suddenly displayed. Moments later, the vehicle abruptly stopped without any other vehicles in the vicinity. After turning the vehicle off and restarting the engine, the vehicle operated normally; however, the failure recurred. The vehicle was towed to van syckle kia (729 hogan rd, bangor, me), but the cause of the failure could not be determined. Later, while driving approximately 40 MPH, the 'blind side collision' message displayed and suddenly activated, which abruptly stopped the vehicle without any other vehicles around. The manufacturer was notified of the failures and provided case number: 13352019. The failure mileage was 5,000.