2013 Kia Soul: steering wheel locks up

Filed May 28, 2024 · Engine · MO

The contact owns a 2013 Kia Soul. The contact stated that vehicle would hesitate upon depression of brake pedal. There was no warning light illuminated. The vehicle was taken to a dealer but no cause for the failure was found. The contact stated that upon starting the vehicle, the steering wheel seized. Due to the failure, the vehicle was towed to an independent mechanic; however, the vehicle returned to normal operation while in the possession of the independent mechanic and was returned to the contact. Upon return of the vehicle, the contact noticed that the check engine warning light was illuminated. The vehicle was taken back to the independent mechanic where a diagnostic was performed, and the diagnostic test showed a misfire in cylinder #4. The mechanic linked the failure to the federal safety agency Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

Filed May 20, 2023 · WA

My vehicle is involved in the vulnerable Kia's lack of a theft immobilizer. I just contacted Kia service to make an appointment for the software update and was advised that my vehicle is not listed on the recall list though I was eligible for a steering wheel lock. I purchased a steering wheel lock in early 2022 because of the news of the KIA vehicle vulnerability due to the tiktok theft instruction video. How can Kia offer recall/software upgrades and exclude the 2013 Kia Soul+? I really would like an explanation. Thank you.

Filed May 4, 2021 · Steering · CA

Steering wheel makes clicking sound when steering and also while vehicle is not.in motion. After much research, I believe it is the steering coupler which is very dangerous to drive due to the chance of steering wheel locking up while driving. I should not have to pay for this since many other people online are reporting the same exact problem. I have not received a recall notice, but I am scared of driving my car if it is not fixed right away. This is a hazardous problem and it needs to be addressed.

Filed Nov 28, 2019 · Steering · FL

Steering wheel makes clicking sound when steering and also while vehicle is not.in motion. After much research, I believe it is the steering coupler which is very dangerous to drive due to the chance of steering wheel locking up while driving. I should not have to pay for this since many other people online are reporting the same exact problem. I have not received a recall notice, but I am scared of driving my car if it is not fixed right away. This is a hazardous problem and it needs to be addressed.

Filed Feb 13, 2019 · Steering · 57,000 miles · FL

Tl* the contact owns a 2013 kia soul. The contact stated that the steering wheel seized without warning and could not be turned in either direction. Deland kia (2322 s woodland blvd, deland, fl 32720, (386) 734-7800) was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer stated that the vehicle was excluded from the federal safety agency campaign numbers: 14v332000 (steering), 17v608000 (steering), and 15v736000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 57,000. The VIN was unknown.

Filed May 28, 2018 · Steering · 67,004 miles · FL

In april 2017, I was making a left turn and suddenly the steering locked and my car started going into the oncoming lane. I braked immediately and just missed being hit head on by oncoming traffic. A policeman happened to be close by and came over to help. I very frightened, kept my foot on the brake, but wasn't sure what to do next. He suggested putting the car in park, turning the motor off, and then starting it again. I did that, and the steering was back. So, I pulled over to a parking lot at that intersection. Aaa had the car towed to a repair shop (p&l $1702.68 + 7% tx 119.88 = $ 1821.19). I thought the problem was solved; however, in the past month, the steering has locked again twice. I am afraid to drive my car (not to mention putting my grandchildren in it) and am planning to contact the manufacturer and a local dealer. I searched the VIN on your the federal safety agency site, but no recalls show.. Incidentally, I purchased the vehicle from hertz rental sales (january 2016).

Filed May 19, 2018 · Steering · 100,000 miles · FL

There was a clicking noise coming from the steering column everytime it moved even a fraction of an inch. As I was driving to work one morning, the steering wheel locked up on me while I was changing lanes. It was only for 5-10 seconds but it scared me. It was a dangerous situation. There is a recall on this make model and year for the exact same issue. My car missed it by a few days, literally. Several certified techs, including the kia dealership techs all confirmed that it was similar to the recall with steering column issues. The dealership fixed it but I had to pay for it.

Filed Feb 23, 2018 · Steering · 105,000 miles · FL

The steering wheel became loose with much "play" in steering and a clicking noise from the steering lock. This happens both stationary with the car on in park and when driving. I have had alignment and suspension checked and it is not apparently the issue. Apparently the steering shaft becomes loose where it is coupled with the steering gear/rack. This loose steering is very dangerous as when steering around curves the car steering actually pulls on the road so I now go much slower around curves than is posted on speed signs to avoid loosing control of my vehicle. When I go over uneven roads or bumps the car also shifts and pulls as I do not have full control over the steering. When I brake at speeds over about 40mph I notice that there is also this same play in the steering so I make sure I am considerably a far distance behind another vehicle in order to stop slowly. I feel that this is a very dangerous problem with the 2012 kia soul and have noticed upon researching online that the kia optima has a similar problem which was eventually recalled for repair.

Filed Apr 27, 2016 · Electrical · 20,000 miles · CA

Tl* the contact owns a 2013 kia soul. While driving approximately 70 MPH, the vehicle shut down and the steering wheel locked. The failure recurred seven times and each time, the vehicle restarted. There was no warning indicator. The vehicle was taken to a local dealer who was unable to replicate the failure and did not offer assistance. The manufacturer was made aware of the failure. The contact was informed that nothing was wrong with the vehicle and there were no recalls. The failure mileage was 20,000.