2018 Land Rover Range Rover Evoque technical service bulletins
517 technical service bulletins and manufacturer communications cover the 2018 Land Rover Range Rover Evoque.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Smart Key Deactivated message on instrument cluster and unable to start their vehicle
- MIL Illuminated.
- MIL on Instrument cluster.
- Leaking windshield that caused the water ingress on the electrical component.
- Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC),...
- There have been several FRED submissions for a customer allegation of a rear brake warning being...
- There have been several FRED submissions for a customer allegation of a brake noise concern.
- There have been several FRED submissions for a customer allegation of brake judder/vibration.
- These Customer Satisfaction Programs (CSP’s) are being made available as a benefit under the Class Action...
- Infotainment Master Controller (IMC) Extended Warranty
- InControl Touch Pro Wired Update
- Front / Rear Door Latch
- Powertrain Control Module (PCM) Software Update
- A customer may report that the windshield wipers stop up on the windshield when turned off.
- Low coolant light on or smell of coolant from engine area.
- A Customer may complain of an SRS system warning message being displayed on the instrument panel.
- After thermostat replacement, the instrument cluster says that the engine is overheating while driving.
- Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found...
- Startup battery keeps draining / Vehicle will not start
- Customer reports lack of power and/or check engine light on.
- There is moisture inside the headlamp lens
- Battery low warning displayed on instrument cluster and/or no-start
- The wiper blades streak, smear, judder or squeak during operation
- Lack of power, MIL on.
- Battery low warning displayed on instrument cluster and/or no-start.
- Vehicle Will Not Charge
- A customer may report that the front or rear door latch does not operate as expected.
- Engine knocking noise post service engine replacement
- Customer reports of 12V battery issues
- Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present
- Customer reports, Engine Light is on and poor cabin heating.
- Customer reports, Engine Light is on and engine running rough.
- Check engine (AMBER) and poor cabin heating
- SOS Limited Availability or SOS Not available warning message displayed
- Sos limited availability sos not available
- Vehicle will have a lack of power, drivability issues, and possible check engine light on.
- Suspension Warning Displayed On Instrument Cluster
- Chassis control module (CHCM) suspension warning on cluster
- Driveline Noise or Vibration
- Emission recalls
- Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions),...
- A Powertrain Control Module (PCM) software diagnostic monitoring routine contains a software error.
- Emission recalls - fueling adaptions
- Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not...
- A customer may report a rattle tyle noise from the front seat base area.
- The lighting control switch and/or the wiper control switch may not operate or operates intermittently.
- Emissions Recall
- Seat Mounted Seat Switches Not Working
- SOS limited availability / SOS Not available
- Navigation voice guidance no longer operational after latest NGI update
- Voice guidance concerns when using Apple CarPlay.
- The engine Malfunction Indicator Lamp (MIL) may be illuminated.
- Seat mounted seat switches
- Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- 4X4I screen
- 21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation...
- Timing chain replacement VVT Service Part Incorrectly Boxed
- Seat Recliner Motor Inoperative
- Seat Power Fore/Aft Motor Inoperative
- Seat Power Height Adjustment Motor Inoperative
- Xcl distortion or rattle noise present while using the audio system
- AC inoperative - electric AC PHEV only
- Customer States engine runs rough with MIL illuminated.
- Customer states harsh shift, transmission warning lamp.
- – Customer states check engine light is illuminated.
- Key remote functions and/or passive entry stopped working.
- Connectivity functions are no longer working.
- Judder/vibration at low speed when turning.
- Infotainment Updates
- Navigation voice guidance is not working with Apple CarPlay
- A customer may report a rattle noise coming from the front seat area.
- A customer may express a concern that there is moisture inside one of the rear lamp assemblies.
- A customer may report the air conditioning system is not cooling properly.
- Update Apple Carplay Navigation Voice Guidance Not Heard
- Driveability flat spots;
- Check Engine MIL illuminated
- IMC Update 21A will not install
- There is a noise from the vehicle while driving.
- Head Lamp Module DTCs
- Imc 20C1
- TCU v19.2
- Pivi IP27.2 (OS 2.0.6)
- Water Leak from Windshield
- Pivi IP27.1 (OS 2.0.6)
- Check Engine MIL
- Rescinded
- Rear bodyside lamps are cracked/broken around the edge of the lens.
- To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the...
- A customer may report that the HVAC blower is not operating after the vehicle has been parked for several...
- To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the...
- Variable Camshaft Timing (VCT) Solenoids
- Variable camshaft timing (VCT) solenoids
- The engine is running rough
- Air Conditioning operating Intermittently.
- Interactive Control Display Module (ICDM)
- Damage/marking may be evident on the surface of the Instrument Cluster (IPC) lens.
- There is a noise from the rear of the vehicle while turning
- The engine fan runs excessively.
- Rattle noise coming from underneath the vehicle
- The Check Engine Lamp is illuminated.
- There is a noise or judder when turning at low speeds from the Active Driveline.
- The engine fan will run sometimes after the engine is shut off.
- There is a squeak from the engine at startup or shut down.
- The Check Engine MIL is on. There is a lack of power from the engine.
- 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue...
- Head up display goes off bus and stops working (fully inoperable).
- There is a noise when turning
- There is a noise from the front of the car.
- JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the 'Browse' and...
- JLR is investigating an issue on Incontrol Touch (NLI) infotainment systems, where the ‘Browse’ and Track...
- The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with reduced...
- Customer experiences, ‘Low battery message’ on the Instrument Panel, and is unable to start the vehicle
- JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM &...
- • There is a loud noise from the front of the vehicle
- To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving...
- Popping sound or crackling noise from the audio system while in use.
- When attempting to complete the “Replace ECU” application for the Occupant Classification System Module...
- A potential issue has been identified on a limited number of Land Rover vehicles within the listed...
- InControl Remote App does not update vehicle location or show correct vehicle status
- An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
- The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small...
- The Check Engine MIL is on.
- XM radio is inop.
- Customer may report that the heated seats are slow to warm or cool off.
- A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel...
- The MIL is illuminate on the IPC with reduced engine performance.
- The front tow eye cover is visually adrift from the upper retaining clips.
- The variable coolant pump shroud is sticking causing electronic cooling fan to run at 100% duty cycle...
- There are multiple issues in regards to the manufacturing process of the Image Processing Module A from...
- Customer may state there is a pop noise or crackle when playing the audio.
- Customer may state there is no audio present or volume control.
- SOTA download does not complete first time through
- Quiescent battery drain due to TCU module.
- Voice control is not able to locate destination entry.
- Web Browser functionality is not available.
- Inconsistent Bluetooth connectivity for customers following an Android or Apple operating software (OS)...
- Customer reports that the vehicle will not start or has a low battery warning on the cluster.
- Customer complaint in regards to Infotainment system.
- Customer states there is no audio output from the speakers on all sources.
- Customer states the vehicle will not start.
- Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0...
- Intermittent Bluetooth connection on Android equipped device with software 9.0
- Customer states the vehicle will not start
- Customer states there is no audio output from the speakers on all sources
- EPB (Emergency Park Brake) is applied and will not release
- There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No...
- Customer experiences, ‘Low battery message’ on the instrument panel, and is unable to start the vehicle.
- Issue: After replacement of the Restraints Control Module (RCM) the DTC's that follow are stored within...
- Issue: Inconsistent Bluetooth connectivity for Android based operating systems following an Android...
- Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software...
- The Check Engine Light is on.
- Intermittent Bluetooth connection on Android equipped device with software 9.0.
- The IC displays the incorrect translation for the 'Deactivated Park Brake' warning message, in the French...
- The engine idle is unstable
- The transmission fault message is displayed in the instrument cluster
- Customers may report that no audio can be heard in the vehicle
- The Gearbox Overheating message appeared in the instrument cluster.
- The engine fan is making a lot of noise
- Automatic Emergency Braking not available
- TCU_3 Programming failures
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
- The tire valve stem is broken or cracked.
- No air is blowing through any of the passenger compartment air vents, regardless of the temperature or fan...
- The Check Engine Lamp is on.
- Automatic Emergency Braking not available
- Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
- InControl Touch Pro
- InControl Touch Pro
- The auto stop/start system does not function as expected.
- Inconsistent Bluetooth connectivity for Android based operating systems following an Android software...
- A squeak and/or rubbing noise from the front right of the vehicle while driving may be evident.
- The check engine lamp is illuminated
- Automatic Emergency Braking not available
- TCU_3 programming failures
- Not able to hear incoming calls with iPhone at 12.2 software.
- A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle...
- Degradation of the primary catalytic converter
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®,...
- Automatic Emergency Braking Not Available in Instrument Pack
- Damage/marking may be evident on the surface of the IPC (Instrument Cluster) lens.
- When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not...
- During Pre Delivery Inspection (PDI) it may not be possible to activate the Telematics Control Module...
- On vehicles with a partial Thin Film Transistor (TFT) Instrument Cluster (IC) only, the French language...
- The Check Engine Lamp is illuminated and DTC P2170-11 is stored in the PCM. A Restricted Performance...
- The Check Engine Lamp is on. DTC P2170-11 is stored in the PCM. The active exhaust valve can be heard to...
- Poor quality from Voice Control
- TCU-3 programming failures
- The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain...
- Auto Stop/Start System Not Functioning As Expected
- Repeated flat battery reported but measured quiescent current drain within the expected range (< 30 mA)
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Malfunction Indicator Lamp (MIL) illuminated
- Retailers may report the coolant level is over the maximum fill line at PDI.
- After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®...
- Seat height operates in increments and seat memory function will not work after replacement of seat height...
- Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery
- InControl Touch Pro Inoperative
- Customers may report the removable recovery panel is loose incorrectly aligned.
- Customers may complain of connectivity issues when attempting to use InControl features which require...
- Following a successful update to InControl Touch Pro 18D using PATHFINDER, the parts look up table for the...
- The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85...
- A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster...
- After replacement of the Restraints Control Module (RCM) the DTC B0002-13 (Driver's Front Airbag stage 2
- When attempting to complete the ?Replace ECU? Body Control Module (BCM) application within PATHFINDER, the...
- A Customer may complain of one or more Smart Keys not working as expected with the vehicle
- The Check Engine Lamp is illuminated
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- A potential issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle...
- An issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle...
- This may be caused by an incorrect PCM Calibration causing a false flag of the DTC.
- Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch...
- Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment...
- Certain Land Rover vehicles within the listed Affected Vehicle Range require an update to the infotainment...
- A customer may report one or more Body Control Module (BCM) outputs not functioning
- A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator...
- Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions...
- Water ingress into the rear footwell(s) of the passenger compartment and/or audible water movement from...
- Corrosion may be visible on the fuel tank heatshield.
- A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster...
- ?SOS Limited Functionality? warning is displayed on the IC (Instrument Cluster along with Diagnostic...
- Retailers are reporting that the front and rear tow hook covers / bumper trims received with new vehicles...
- A lack of cooling from the Air Conditioning (A/C) system may be evident.
- An issue has been identified on certain Land Rover vehicles within the listed Affected Vehicle Range where...
- A customer may report oil leaking from the front of the vehicle, the issue may also be detected during...
- During a Bluetooth® call, an interference/screech/popping noise may be heard.
- When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not...
- Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on...
- Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are...
- The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also...
- A 'creak' or 'squeak' noise may be evident from the rear of the vehicle, more noticeable on uneven road...
- Customers are reporting poor air conditioning performance which retailers are subsequently diagnosing as...
- ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic...
- Issue: One or more smart keys replaced at Pre Delivery Inspection (PDI) or during customer ownership that...
- Issue: Following fitment of a new Remote Function Actuator (RFA) labelled with any of the part numbers...
- Issue: When updating the AHU, if procedure not followed correctly on Symptom Driven Diagnostics (SDD) tool...
- Issue: Customers may report that the Stop Start function is intermittently not working for long periods of...
- Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not...
- SOS Limited Availability" warning is displayed on Instrumental Cluster
- SOS Limited Availability" warning is displayed on IC (Instrument Cluster along with Diagnostic Trouble...
- Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat...
- Issue: Ingenium engine oil level shows a lower reading than the maximum mark on the oil level indicator.
- A customer may complain of a Check Engine Lamp illumination or poor engine performance
- A customer may complain of a noise whie driving or the complaint may be noted during other workshop repairs.
- Damage/marking on the surface of the Instrument Cluster (IC) lens.
- A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status...
- The air blowing through the A-pillar air vents may be noticeably cooler than the air blowing through any...
- During an in-vehicle call, the third party may experience an echo -- hearing their own voice -- after a...
- Issue
- Issue: A customer may express one of the following concerns with the tailgate: Functionality ? difficult...
- An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the...
- Hood open' Warning Message Displayed On Instrument Cluster
- A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance
- Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not...
- Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
- Issue: Apple devices with OS version 11.0 to 11.4 is paired/connected to secondary device using a USB...
- Issue: The customer reports a MIL and P144C-00 is observed in the PCM.
- Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or...
- Issue: Customers / Dealers may report a concern with the condition of Seat Covers
- Issue: Customers may report that the Powerfold Door Mirrors will not Powerfold or are loose -See attached...
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- Issue: This SSM is to support the description provided in Technical Bulletin LTB00631 for compact key low...
- Issue: Range Rover Evoque tailgate latch covers are damaged for various reasons.
- Issue: Customer may express concern with the tailgate: Functionality ? difficult to open/close
- Issue: Side doors are being replaced in Service without the correct level of repair and as such, the
- Issue: Customers are reporting that the folding Convertible Top (Roof) is not operating
- Issue: Exterior rear view mirrors are being replaced unnecessarily.
- Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery
- A Customer may report the Check Engine Lamp is illuminated.
- Issue: Retailers are reporting an increasing amount of missing items from transit boards, supplied within...
- Issue: JLR Quality assurance are currently investigating issues related to the cup holder release button...
- Corrosion may be evident on the rear brake discs, which may also be accompanied by a grinding noise and/or...
- Discovery Sport (LC) 2015MY Onwards & Range Rover Evoque (LV) 2014MY Onwards fitted with 9HP48 9-Speed...
- Issue: Oil leakage from the joint of 9 HP transmission and front differential following a repair in and...
- Issue: Customers are reporting a door rattle from one or more doors.
- Issue: The Touch Screen (TS) also known as Front Control Display Interface Module (FCDIM) or High Level...
- Issue: A customer may report that intermittently a ?Low battery warning? message is displayed on the...
- Issue: A customer may report a concern that, when an external media source is connected to the In Car...
- Issue: The wrong component maybe replaced when troubleshooting Bluetooth connectivity in car.
- Issue: When in a radio function such as FM, AM, DAB/HD the following behaviour is seen: When making a...
- Issue: This SSM is for a ?No Audio? symptom on the Meridian Surround Sound System
- Issue: The bonnet open warning light is on but the bonnet appears closed
- Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not...
- Issue: Any issue affecting the operation of Climate Control Seats
- Issue: It may be found that the rear window washer jets have no function, despite proper operation of the...
- Issue: The customer may express the concern that the carpet in one or both of the front passenger...
- Issue: In some cases, vehicle functionality concerns have been identified which either prevent the...
- The keyless entry system lock function may not operate or operates intermittently.
- A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle...
- On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle...
- Issue: Tunescan does not operate, scrolling window animation is constantly running.
- Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate
- Issue: Warranty claims have been submitted for panoramic glass roofs when there is evidence of external...
- Issue: Retailers are replacing sections of the front carpet due to complaints from the customer that the...
- Issue The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU...
- In the event that a SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx...
- After selecting Reverse (R), the Rear View Camera (RVC) image displayed on the Touchscreen may appear...
- Customers report the ECO Stop/Start is not working
- Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment...
- The steering wheel may exhibit a vibration / shimmy while driving.
- Issue: INJECTOR Refit Kit (Service Part number: LR105428) is shipped with BOSCH installation instruction sheet
- In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover...
- A noise from front brake system during light brake pedal application may be evident, mostly from cold...
- Damage/Marking On The Surface Of The Instrument Cluster (IC) Lens
- A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp...
- Buzz/Warble noise heard by the recipient of a Bluetooth phone call.
- TCU activation at PDI
- A customer may complain of a Check Engine Lamp or Restricted Performance Message.
- Jaguar Land Rover is trialling a new diagnostic procedure for wheel alignment
- A 'Hood open' message may be displayed On the Instrument Cluster (IC) or the security system status...
- Customers may observe a variety of noises during normal vehicle operation that emanate from the wheel /...
- Issue: Unexpected noise from Head-Up Display (HUD)
- The ambient air temperature display may not be correct.
- A Customer may report the ambient air temperature display is incorrect.
- An issue has been identified on certain vehicles within the listed Affected Vehicle Range where under...
- The rear left and/or right door window(s) may not close and/or the window(s) appear to be dislodged/jammed.
- Issue: The customer may express a concern that the heat distributed across the surface area of their...
- Issue: The customer may express the concern that water is visible within the cabin, leaking within the...
- The plastic cover of the front seat height adjuster lever on vehicles with manually adjustable seats can...
- Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery.
- This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service...
- The front bumper cover may crack where it meets the front fender.
- A ' creak' noise from the front suspension stabilizer bar bushing(s) may be evident at lower ambient...
- One or more of the following Air Conditioning (A/C) system symptoms may be evident: ? Vent temperatures...
- Issue: Customers driving various Land Rover/Range Rover products manufactured from 14MY onwards have...
- Issue: During PDI when activating the SD Card Map, the Technician will observe a message identifiying that...
- Issue: Customers are having windscreen wipers replaced
- Unable to activate telematics at PDI
- No air blowing through any of the cabin air vents may be evident, regardless of temperature or fan speed...
- Issue: Following launch of Service Action N025/ N118/ N120 it is evident that L462 Discovery has been excluded
- In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover...
- Cosmetic microcracking / surface cracks may be visible on the inside of the tailgate in the area of the hinge.
- Jaguar Land Rover (JLR) has developed the latest software upgrade in response to customer feedback on the...
- The stainless steel exhaust finishers may be corroded/discolored.
- Situation: The hands-free tailgate may unintentionally open during or after periods of rain (or similar...
- When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes...
- InControl Touch Pro features may not function as expected.
- Steering column multifunction switch.
- Situation: The face of the Smart key handset may peel away from the handset main body or the handset case...
- Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar...
- Situation: A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident.
- Situation: The keyless entry system lock function may not operate or operates intermittently.
- Presentation from Dealer Shop Foreman Conference Call
- Issue: At PDI or at normal service, the dealer may find DTC
- Technical Bulletin: Both Keys Locked In Vehicle
- The Air Conditioning compressor (AC) fails to run causing warm air to come out of the vents.
- This SSM applies to Instrument Pack lens in the above applicable model years vehicles.
- Technical Bulletin: Tail Lamp Condensation
- Software Update.
- Technical Bulletin: Squeaks & Rattles Kit Availability
- The customer reports a whine/ humming noise while driving
- Symptom general accessories
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