The contact owns a 2019 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention). The contact had not experienced a failure associated with the recall. However, the contact was concerned that the dealer intended to inspect the vehicle to determine whether there was an issue with the rearview camera instead of replacing the back over prevention camera. The contact believed that replacing the part regardless if a failure had occurred or not would be a more appropriate preventative measure due to the failure associated with the rearview camera. The manufacturer was not notified of the issue.
2019 Lincoln MKC: backup camera failure
7 of the 123 complaints about the 2019 Lincoln MKC describe backup camera failure.
- owner complaints
- 7
- of this car's complaints
- 6%
- recalls
- 0
Backup camera failure by model year
What owners say
The back up camera works intermittently. Sometimes it just has a blurry or blue screen. It has been ongoing for the last month.
The rear camera recall is many many months overdue for a fix. My rear camera hasn’t worked probably in almost a year. Neither The dealership nor Ford have provided updates.
I have been noticing that when my rear camera goes out that it takes out the heater controls, the maps and the radio and my screen goes totally blank, is this another issue or is it all related. Thank you.
Purchased a 2019 Lincoln MKC from Mazda and Stokes on Ashley phosphate in North Charleston, South Carolina. I was told that the vehicle had recalls and they identify the recalls about the battery and the rear camera when I asked was there anything else wrong with the vehicle, they said no when I drove the vehicle home after a few days the engine light came on. After doing some diagnostics at the dealership, it will discovered that there was a misfire in the engine. They did a complementary repair. It took a couple of days when I received the vehicle. I took it home and after about a week, the engine light came back on for the same problem after further diagnostic come to find out that if this problem persist is because of coolant intrusion come to find out that this is common among engines that are 2.0 L Eco boost engine engines in the 2019 Lincoln MKC. I am making a complaint because I found out also that I will not get reimburse my money. Neither will they take the vehicle back. I called the Lincoln dealership and they will not do a Goodwill repair so I purchased a car about three weeks ago with them, knowing this problem and did not disclose it to me or told me about it cause this is common knowledge for this vehicle and they sold it to me and now I have payments on a broke vehicle, which I can’t afford $11,000 new engine or a long block.
The contact owns a 2019 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera had become inoperable while reversing. The local dealer was contacted, but the contact was informed that assistance could not be provided because the part needed for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.
The contact owns a 2019 Lincoln MKC. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.
Service bulletins that may apply
- Customer Satisfaction Program 25N15
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or...
- AdvanceTrac/hill start assist message(s) and/or illuminated electronic stability control/traction control...
- Some 2017-2022 Ford/Lincoln customers may experience a notification in the...
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no...
Related recalls
No recalls on record for this model year.
Questions about the 2019 Lincoln MKC backup camera
Is backup camera failure a common problem on the 2019 Lincoln MKC?
7 of 123 owner complaints about the 2019 Lincoln MKC (6%) mention backup camera failure. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2019 Lincoln MKC?
There are 0 recalls and 43 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Lincoln MKC
Engine failure 35Check engine light 32Overheating 27Misfire 25Stalling 10Loss of power 7
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