Back up camera not working properly. Sometimes it works sometimes it doesn't
Lincoln MKC backup camera problems
47 of the 608 owner complaints about the Lincoln MKC describe backup camera failure, most of them for the 2017 model year.
- owner complaints
- 47
- worst model year
- 2017
- typical mileage
- 51,000
Is there a fix? There is 1 recall for this area of the car. See below
By model year
Often reported together
Screen failure 3Misfire 2Engine failure 2Check engine light 2Overheating 1Fire or smoke 1
What owners say
The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera displayed a distorted image with the message "Contact Dealer" displayed. Several dealers were contacted and informed the contact that the parts were not yet available. The manufacturer was contacted and scheduled an appointment for the recall repair with a dealer; however, during the appointment visit, the dealer informed the contact that parts were still unavailable. The contact stated that the dealer had previously diagnosed the vehicle with the rearview camera failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000.
Two years waiting for recall repair (rear-backup camera). Lincoln Mfg notified that a pending recall/repair for driver's rear-camera was required. As of 08/14/2026 the repair has not been performed by Lincoln Mfg or it's agents. Rear-camera fails to work consistanly and is a danger to pedestrians. Local dealerships (Sedano Lincoln, Arron Ford , and Pacific beach Ford) have failed to repair the known camera issue upon inspection. My only recourse is contract an independent technician to make the vehicle safe to operate.
I am thoroughly disappointed and overwhelmed. My vehicle has 122,000 miles on it. Yes that may be considered many for some but this vehicle has been taken care of extensively and all routine scheduled maintenance has been performed. I purchased from Preston Ford in Pittsville, MD and the vehicle had 48000 miles as a used vehicle. I have had many minor issues,(fuel flap), A/C issues and 2 recalls for back up camera and the vehicle had a recall stating the car may catch on fire so don't park near other structures. Supposedly both recalls were taken care of by the seller of my vehicle. Now I am told I need a new engine, my engine light came on and I thought it was the purge valve assembly. Now this is my first Ford product so I am sad to report this. I still owe on this car and was told a new engine would cost about 10,000. I use the car for work and is my livelihood. I do not know who to contact and would hate to see someone else with this same experience. I feel if you take care of your vehicle it should get more than 122,000 miles.
The contact owns a 2019 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention). The contact had not experienced a failure associated with the recall. However, the contact was concerned that the dealer intended to inspect the vehicle to determine whether there was an issue with the rearview camera instead of replacing the back over prevention camera. The contact believed that replacing the part regardless if a failure had occurred or not would be a more appropriate preventative measure due to the failure associated with the rearview camera. The manufacturer was not notified of the issue.
The contact owns a 2017 Lincoln MKC. The contact received a second notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.
The contact owns a 2016 Lincoln MKC. The contact took the vehicle for a recall repair for notice received the federal safety agency Campaign Number 25V572000 (Back Over Prevention). The dealer advised the contact that they had to go through the radio to complete the recall repair but this would be at the owners expense. The contact stated that the radio went out when the rearview camera went out. The manufacturer was not notified of the issue. The contact believes that the issue with the radio is related to the recall. The approximate failure mileage 56,000.
I have Coolant intrusion in cylinder #2 91000 miles this should be a recall it's a problem that's well documented There's a recall for the back up camera hope the camera can see through the white smoke!
My rear view camera is displaying that the rear-view camera is unavailable and the screen keeps blinking off and on.
The back up camera works intermittently. Sometimes it just has a blurry or blue screen. It has been ongoing for the last month.
Related recalls
Electrical system: ignition: switch
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2015 Lincoln MKC vehicles manufactured August 20, 2013, to September 9, 2014. In the affected vehicles, the Push-to Start/Stop (PTS) button that is located at the bottom of the shift transmission controls may inadvertently be pushed, causing the engine to shut off.
- Risk
- If the PTS switch is inadvertently pressed, the vehicle may stop unexpectedly, increasing the risk of a crash. In the event of a crash with the vehicle turned off, the air bags and seat belt restaints may not function as intended, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will relocate the PTS switch and reprogram the Powertrain Control Module (PCM), free of charge. The recall began March 3, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S29.
Recall number 15V006000 · Recall details
Questions about the Lincoln MKC backup camera
Which Lincoln MKC years have backup camera failure problems?
The model years with the most reports are 2017 (17 complaints), 2015 (11 complaints) and 2016 (9 complaints).
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