2015 Lincoln MKC: backup camera failure

Filed Sep 18, 2026 · Driver assistance · 70,000 miles · AL

The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera displayed a distorted image with the message "Contact Dealer" displayed. Several dealers were contacted and informed the contact that the parts were not yet available. The manufacturer was contacted and scheduled an appointment for the recall repair with a dealer; however, during the appointment visit, the dealer informed the contact that parts were still unavailable. The contact stated that the dealer had previously diagnosed the vehicle with the rearview camera failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 70,000.

Filed Jan 5, 2026 · Body, Visibility · MI

I’m unable to address recall the federal safety agency 25V572, Ford program 25S89, a rear camera issue affecting my 2015 Lincoln MKC. The dealership made two attempts ordering parts on backorder to address the recall at my service appointment today. After receiving parts last week, Ford told dealers they do not recommend installing these parts to address the recall—the dealer also said they do not know the procedure or replacement parts Ford will recommend to address the rear view camera recall on a later date. They also believe Ford will now replace the entire camera vs replace components. I have no problem with the approach to replace the camera if that’s the case. And I also realize this is not the dealership’s fault; however, there is a huge disconnect and communication gap from Ford quality that must be addressed. It’s been challenging to order parts for this recall and wait months, only to discover Ford no longer knows how to address a fix my vehicle needs. I appreciate if the federal safety agency could investigate ongoing issues and delay for this recall. I’m happy to provide more details if necessary. Thank you!

Filed Nov 18, 2025 · Driver assistance · 40,000 miles · MO

The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000.

Filed Oct 15, 2025 · Driver assistance · 160,000 miles · IL

The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000.

Filed Oct 9, 2025 · Driver assistance · WV

The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that upon shifting into reverse(R), the rearview camera either displayed a blank or distorted image. The local dealer was contacted on several occasions and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Oct 3, 2025 · Driver assistance · 5,000 miles · WI

The contact owns a 2015 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted while reversing. The vehicle was taken to the dealer, where the contact was informed that no failure was found. The vehicle was not repaired. The dealer was contacted several times and confirmed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.

Filed Sep 4, 2025 · Driver assistance, Visibility · VA

The rearview camera on my 2015 Lincoln MKC stopped working. The screen is either blank or distorted, which makes it unsafe to back up since I cannot see behind the vehicle. I have not yet gone to the dealer about this issue. I see there is an active recall (25V270000) for this problem, but my VIN shows no coverage.

Filed Aug 27, 2025 · Driver assistance, Electrical · MI

Battery: the battery monitor system seems to be damaged. It keeps shutting down my systems saying to preserve battery. And when and if my sensors go off, they have a different sound as if it's not receiving enough power to notify me of potential danger. Also, when I'm listening to my radio with the engine off, the car shuts down everything giving a display indication that there's something wrong with the battery and electrical system. All systems seem to be weakened, and lacking full power and fully assisting in which it was intended and designed. Back-up camera: camera consistently goes black or blank when I'm in reverse. Sometimes it displays momentarily and then blacks out upon my reversing. There has been several incidents where I have come close to hitting someone backing out/up/in, as the rear view camera with blank out while doing so. Also at times there is no too close warning from the camera or sensors around. (note) please be advised that the above-mentioned does not in any way constitute, or is limited to the complete experience and or exposure to the safty ongoing issues that exsist. Thank you, for your immediate assistance.

Filed Aug 22, 2025 · Driver assistance, Electrical · OH

The back up camera does not work. I don't know the exact date when it began not working, but it's been many months. This may be due to a faulty electrical or computer system. Occasionally, an error message will appear on screen which states the obvious -- that the camera is not working -- and to contact the dealer. I received a recall notice in the mail on May 9, 2025, but the repair parts are still not available (August 22, 2025), which is 15 weeks after I received the recall notice. This is an excessive amount of time to wait. Since so much time has passed, it seems quite possible that the manufacturer does not intend to ever repair this defect as it is an older vehicle. This is worthy of investigation. At the very least, a status update should be given to owners.

Filed Sep 6, 2023 · MA

Rear camera operates irregularly. Sometimes camera works and sometimes it doesn’t. When shifting into R, we never know if rear camera will work or not. This is a very unsafe condition as it limits our ability to view images behind us when backing up. Vehicle is available for inspection upon request. Camera has not been inspected by a service center due to cost of repair or replacement.

Filed Jul 17, 2022 · Driver assistance · PA

When the weather is hot (over 85F), the backup camera and alerts randomly stop working. The screen either goes black or moves up in multiple frames.