2017 Lincoln MKC: backup camera failure

Filed Nov 9, 2026 · MD

Rear Back Up Camera is very dangerous. Does not work now. Was recalled, taken to dealer to repair, had all the problems specified on the recall, but was told it was our problem because it did not meet the recall standard. It does not work at all. We were told we had to pay to get it looked at again to verify that it was accurately stated it did not qualify for getting fixed. Recall 25S89.

Filed May 26, 2026 · Driver assistance · TX

The contact owns a 2017 Lincoln MKC. The contact received a second notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention) stating that the part was currently available for the recall repair. The vehicle was taken to the dealer, who informed the contact that the rearview camera needed to be replaced; however, the part was not yet available and had been ordered. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the part shipment was expedited; however, the dealer had not yet received the part. The contact had not experienced a failure.

Filed Apr 17, 2026 · Driver assistance · OH

My rear view camera is displaying that the rear-view camera is unavailable and the screen keeps blinking off and on.

Filed Mar 26, 2026 · Driver assistance · 76,000 miles · MI

The contact owns a 2017 Lincoln MKC. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The rearview camera failed to function properly, and the screen was blank. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 76,000.

Filed Feb 17, 2026 · Driver assistance · OK

See attached document for complaint. Joe Cooper Lincoln replaced our car's faulty backup camera on August 22, 2025, as documented in the attached copy. A few days later we received an email from Carfax saying that there was a recall for this defect. It did not seem fair to pay $566.91 for the repair since there was a recall. Joe Cooper Lincoln confirmed awareness of the recall but had not yet received the official notice from Lincoln. After a couple visits with Joe Cooper and phone calls to Kate at Customer Relations in Detroit, MI, phone number 1‑888‑214‑2155, ext. 77212 we were given case number [XXX] and referred back to the dealership. Joe Cooper Lincoln said that as soon as they received the notice from Lincoln about the recall, they would let us know and complete the necessary forms to give us a refund. This issue has still not been resolved, and we request your help in this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 12, 2026 · Engine · VA

My Lincoln MKC 2017 is having a recurring problem with a misfire in the 3rd cylinder due to a hood gasket, a crack in the coolant, and leaking on the sparks and coils. I have had my mechanic work on and look at it, and it is a manufacturing defect. When I called, there was no recall listed for my vehicle except the backup camera. However, when you look at Kelly Blue Book, it says there is more than one engine recall and issue, which is exactly what is happening to my Lincoln. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Filed Nov 3, 2025 · Driver assistance · 50,000 miles · FL

The contact owns a 2017 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable and the message "Camera Unavailable" was displayed. Occasionally, the rearview camera displayed a blue image. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.

Filed Nov 3, 2025 · Driver assistance, Electrical · 80,000 miles · MO

The contact owns a 2017 Lincoln MKC. The contact received notification of the federal safety agency Campaign Number: 23V378000 (ENGINE) and 25V572000 (BACK OVER PREVENTION). However, the parts to do the recall repair were not yet available. The contact stated that while the vehicle started, the interior lights and lights on the instrument panel failed to function as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic who determined that the failure was due to an electrical system failure. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken back to the independent mechanic; however, the independent mechanic referred the contact to the local dealer. The vehicle was not repaired. The contact stated that on a separate occasion, the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000.

Filed Oct 29, 2025 · Driver assistance · 50,000 miles · NY

The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera displayed lines. In addition, the contact stated that the rearview camera system failure was intermittent. The vehicle was not repaired or diagnosed by an independent mechanic or dealer. The contact disconnected the battery cables, and the back-over prevention system reset independently; however, the failure reoccurred. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Filed Oct 24, 2025 · Driver assistance · 38,000 miles · CA

The contact owns a 2017 Lincoln MKC. The contact stated that while reversing, the rearview camera was inoperable. The contact stated that the failure was intermittent. In addition, there was an error message displayed, indicating that the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of the federal safety agency Campaign Number: 25V572000 (Back Over Prevention); however, the part was not yet available for the recall repair. The contact assumed that the dealer was aware of the failure, because the vehicle was regularly serviced at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

Filed Aug 24, 2025 · Driver assistance · RI

Back up camera goes black or really fuzzy so everything is unrecognizable. This happens very sporadically. It could stay like this for days or sometimes just once in a few weeks. Never know when it will happen.

Filed May 29, 2025 · Electrical · MI

Dearagency, My rear camera is not working properly on my 2017 Lincoln MKC. I reported this incident to you earlier this month. As of yesterday Wednesday May 28, 2025 WXYZ NEWS IN DETROIT, stated a recall on rear view cameras. I truly hope my car will be included in the recall. Thank you very much!