2018 Mazda CX-5: airbags did not deploy in a crash

Filed May 12, 2026 · Brakes · CA · crash

Unintended acceleration incident. I entered the parking lot of a business where the Salvation Army is located to drop off a donation. The parking spaces were on the left side. As I pulled into a parking space and was in the process of parking, the vehicle suddenly lurched/accelerated forward unexpectedly and struck the concrete wall of the building. The airbags did not deploy despite the frontal impact. No one was seriously injured, but my husband, daughter, and I experienced soreness the following day from the impact. Thankfully, I had chosen a parking space in front of a concrete wall rather than the glass storefront windows, which could have resulted in far more serious injuries or damage. I contacted my insurance company, and the vehicle has since been repaired.

Filed May 5, 2023 · Airbags · AZ · crash · 1 injury

Entire drivers side air bags deployed, with only the driver in the vehicle, after striking a curb, (after striking a coyote, then swerving). Front central air bag did not deploy-only the side, and then for the entire side of a four door SUV, Mazda CX-5. Air bag slammed into neck and chest of driver nearly striking jugular with sharp impact. There does not appear to be any reason for side air bag to deploy, without front center deploying.

Filed May 28, 2022 · Engine · FL · crash

My wife was pulling into a parking place today with her foot on the brake when the car suddenly accelerated, causing it to jump a curb and come to a stop over two large shrubs, which saved her from entering a busy highway and colliding with another car. This caused damage to the front end of the car and wheel wells. She told me she absolutely did not have her foot on the accelerator at the time. The cruse control was off and the driver's side floor mat was not out of position. She was not injured and the air bags did not go off. We have not yet taken this vehicle in for inspection of this defect. It is in the repair shop right now for body work. Our insurance company has been notified. My wife did not report any warning lights. The vehicle is available for inspection. Prior to this episode, I have noticed that at low speeds, the car tends to "surge" with slight pressure on the accelerator but we did not report that to the dealer.

Filed Feb 3, 2020 · Acceleration, Brakes · 9,563 miles · UT · crash

Made a slow right turn into a parking place to pick up my dogs at the groomer, when I applied brakes to stop, the car accelerated lurching forward. I then took my foot off the brake and reapplied instead of slowing down the car sped up and was only stopped when I hit a brick building. I had two dash warnings "front camera sensor system malfunction" and "forward smart city bread support malfunction" I am not certain how fast the car was moving when I hit the building but the entire front of the car is significantly damaged. Further the air bags did not deploy. I have photos of both the collision damage and the warning lights. The dealership requested they run diagnostics and found nothing wrong claiming the accident was my fault as I must have put my foot on both the brake and gas at the same time. I am an experienced driver and this was not the case. The also stated the warning lights were a result of the accident not the cause. I am only grateful I was not pulling into a space closer to the door as I would have gone through a plate glass window and most likely would have cause a serious injury to anyone standing in the lobby.

Filed Feb 4, 2019 · Acceleration · 650 miles · NJ · crash

Tl* the contact owns a 2018 mazda cx-5. While pulling into a parking space at 5 MPH, the vehicle accelerated on its own while the brake pedal was depressed. As a result, the vehicle drove over a median and crashed into another vehicle. The air bags did not deploy. There were no injuries and a police report was filed. The vehicle was towed to schwartz mazda (585 shrewsbury ave, shrewsbury, nj 07702, (732) 945-5100) to be diagnosed, but the cause of the failure was undetermined. The vehicle was then taken to an independent mechanic for diagnostic testing and repairs. The manufacturer was notified and did not assist. The failure mileage was 650.