Moon roof exploded
2018 Mazda CX-5: sunroof shattered
7 of the 356 complaints about the 2018 Mazda CX-5 describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? 33 service bulletins cover this area of the car. See below
Sunroof shattered by model year
What owners say
The contact owns a 2018 Mazda CX-5. The contact stated that while driving at approximately 75 MPH, the sunroof glass shattered without impact. The contact stated that the glass shards fell onto her; however, no injuries were sustained. The vehicle was not taken to an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
The contact owns a 2018 Mazda CX-5. The contact stated that while driving approximately 50-55 mph, the sunroof exploded without impact or warning. The sunroof shattered into several small pieces. The glass fell on the driver and she sustained injuries to her body and legs, but medical attention was not provided. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred her to the dealer. The failure mileage was approximately 26,000.
Sunroof suddenly exploded on the highway for no reason
We were driving down the highway in light to medium traffic. Weather was about 40 degrees, no rain. The moonroof suddenly exploded. It does not appear to have been hit by anything. Luckily the shade was drawn so glass didnt go inside the car.
Sunroof exploded while driving on highway. No sign that it was hit by an object. Weather clear and about 45f. Sounded like a gunshot, very loud pow, and not sound of an impact. Edges of remaining glass flipped upward. No marks on roof and no objects other than some glass pieces on sliding shade panel under sunroof.
Sun roof shattered while driving home on the highway in the pouring rain. I was not driving behind anything that could have kicked up a rock and there is no other damage to the roof of my car.
Service bulletins that may apply
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Following malfunctions
- Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner...
- Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers...
- Rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between...
Related recalls
No recalls on record for this model year.
Questions about the 2018 Mazda CX-5 sunroof shattered
Is sunroof shattered a common problem on the 2018 Mazda CX-5?
7 of 356 owner complaints about the 2018 Mazda CX-5 (2%) mention sunroof shattered. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2018 Mazda CX-5?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Mazda CX-5
Fire or smoke 44Oil consumption 38Stalling 29Check engine light 23Engine failure 18Fuel pump 13Jerking 11Knocking 9Misfire 8Overheating 8Sudden acceleration 7Adaptive cruise 5No deployment 5Loss of power 5
VIN decoder
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