While driving on a 75 degree and sunny day my Sunroof exploded. There were no cars around that could have thrown debris up. Luckily I had the shade cover closed or I would have been showered with broken glass.
2019 Mazda CX-5: sunroof shattered
5 of the 273 complaints about the 2019 Mazda CX-5 describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? 28 service bulletins cover this area of the car. See below
Sunroof shattered by model year
What owners say
The contact owns a 2019 Mazda CX-5. The contact stated while driving at approximately 75 MPH with the sunroof opened in the vent position, and the rear windows and driver's side and passenger windows opened, the contact stated he heard an abnormal sound like a gunshot and the sunroof glass shattered, and pieces of glass entered the cabin. The contact pulled over and observed that a hole measuring approximately 12 inches by 6 inches had opened in the sunroof. The contact noticed that the glass surrounding the hole had an uplifted edge of approximately 2 inches around the hole. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.
While I was driving on the highway at 60 mph the glass sunroof exploded with a loud bang. Luckily the sunroof shade was closed, otherwise shards of glass would have fallen on me causing injury and possible loss of control of the car. I immediately reported the incident to my insurance company and the next day brought the car into the Mazda dealership. The service manager claims he never heard of sun roofs exploding and there were no outstanding recalls on sunroofs. I left the car at the dealer for further inspection by Mazda.
Sunroof/ moonroof exploded out of no where. It was about 57 degrees outside not a hot day. Shard of glass went flying everywhere
I heard a very loud bang, sounding like a gunshot that went off, when the sunroof above my head violently shattered while I driving to work. I almost lost control of the car and got covered with pieces of glass. The glass scratched me on the face, close to my eye. I am in shock and I am still finding small pieces of glass all over my body even after taking a shower.
Service bulletins that may apply
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Power outer mirror(s) that do not completely fold in and/or out
- Following malfunctions
- Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner...
- Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers...
Related recalls
No recalls on record for this model year.
Questions about the 2019 Mazda CX-5 sunroof shattered
Is sunroof shattered a common problem on the 2019 Mazda CX-5?
5 of 273 owner complaints about the 2019 Mazda CX-5 (2%) mention sunroof shattered. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2019 Mazda CX-5?
There are 0 recalls and 28 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Mazda CX-5
Fire or smoke 30Oil consumption 23Check engine light 21Stalling 19Engine failure 16Overheating 15Jerking 10Loss of power 9Adaptive cruise 6
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Mazda CX-5?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history