The sunroof exploded while driving on the interstate. The noise was terrifying and I didn't know what it was at first so I slid the sunroof cover open a little and glass started coming down. I pulled over the interstate (dangerous in addition to the glass) and the sunroof had exploded. I was not going under an overpass and no vehicles in front of me, nor did I hit anything that kicked up
2017 Mazda CX-5: sunroof shattered
11 of the 150 complaints about the 2017 Mazda CX-5 describe sunroof shattered.
- owner complaints
- 11
- of this car's complaints
- 7%
- typical mileage
- 24,691
- recalls
- 0
Sunroof shattered by model year
What owners say
The sunroof exploded. Exploded. Sound was shocking. I did not know what it was. The sound of the outside from the sunroof clued me in. The "shade" underneath the sunroof was closed so I did not see it happen.
While driving 65 mph on a highway the sunroof glass shattered. The car was not hit by debris from a truck or other car as there were none within 50 ft. I heard a loud boom and shattered glass rained down on me, the passenger seat and backseat. Fortunately I kept control of the vehicle.
I was driving on the freeway, going about 65 mph at 7:30 am. I heard a loud BANG sound and my sunroof glass exploded into pieces. I had the inside cover closed so the glass did not get in the car. The sound was frightening, loud and caused me to pull to the side of the highway. The vehicle has been inspected by insurance representatives and I had used the sunroof the day before - it worked fine.
My sunroof just exploded while I was driving down the road. I have a dash cam which captured absolutely nothing impacting the glass. It just burst'.
The sunroof on my mazda cx-5 just shattered for no reason. Nothing hit it. It just shattered all of the sudden while I was driving on a highway.
Driving on a highway @ 65 MPH (no other vehicles around & not under a bridge) when without warning, the moonroof exploded outward. Some glass pieces fell into the vehicle, but the majority exploded outward.
While driving down the highway in my 2017 cx5, the sunroof exploded sending glass throughout the car. It was a sunny day, and no apparent debris flew up from the road. Extremely scary incident.
While I was driving down the road at approximaely 40 - 50 MPH my 2017 mazda cx5 sunroof exploded. I was not near an overpass nor where there any vehicles around me. After the explosion, I check to make sure it was not my tires, next I checked m windows and pulled on the shoulder of the road. I exited the vehicle and walked around checking to see if anything was broken. When I looked on my roof, I saw the sunroof had exploded. Thankfully, I had my sunroof visor closed. Since my SUV was under 2 years old I immediately called the car dealership and was told to come in. Of course when I got there they said their service department was closed and they did not have any loaners signed in. I was advised that windows are not covered under warranties and should call safelite (that is an entirely different story). After I managed to push down the broken glass so it would not fly onto another vehicle as I drove I heard the shattered glass sliding acrossed my roof and down the metal sides. It was not a good experience. The dealer said there were no recalls and that sometimes these things happen and nobody really knows why.
I was driving down the highway about 70mph on a sunny day about 71f with my sunshade open, no cars nearby. All of a sudden I heard this loud pop, explosion like, my sunroof had shattered! Glass went everywhere on me, passenger seat, backseat. I ducked, fortunately there were no cars around me that could've LED to a wreck. I closed my sun shade and drove straight to the nearest dealership. The explosion was so loud it caused me ear pain that later progressed to massive headache.
While driving on the highway, at approximately 65 MPH, my sunroof completely shattered without being hit or touched by anything. It was completely spontaneous with no apparent cause, which makes me feel like the glass was faulty. The shade to the sunroof was open, so glass fell all over the inside of the car, on the front seats, canter console, and the second row - as well as all over me while driving. When it shattered it made a loud popping noise, completely scaring me while driving. Luckily there weren't any cars close to me to cause any damage to. I did cut my finger open while cleaning glass off of me. I was able to pull off the highway into a parking lot to assess the damage and take photos. Again, I didn't see or hear anything hit my car and there was no car driving in front of me at the time. There was just a loud pop noise when the entire pane shattered.
Service bulletins that may apply
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Following malfunctions
- Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner...
- Whistling Noise From Front Door Window Glass or Windshield When Driving At Highway Speed: Some customers...
- Rust or paint peeling at the inside edge of the front door(s). This may be caused by dust adhering between...
- Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of...
Related recalls
No recalls on record for this model year.
Questions about the 2017 Mazda CX-5 sunroof shattered
Is sunroof shattered a common problem on the 2017 Mazda CX-5?
11 of 150 owner complaints about the 2017 Mazda CX-5 (7%) mention sunroof shattered. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2017 Mazda CX-5?
There are 0 recalls and 32 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Mazda CX-5
Stalling 12Backup camera 11Fuel pump 11Check engine light 9Adaptive cruise 6Screen failure 6Wipers 6Jerking 5
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