Sunroof glass shattered while driving, after being hit by a small rock.
2022 Mazda CX-5: sunroof shattered
7 of the 65 complaints about the 2022 Mazda CX-5 describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 11%
- recalls
- 0
Sunroof shattered by model year
What owners say
Driving at highway speed on interstate, no traffic near the vehicle, no overpasses within miles, and the sunroof exploded without any impact to it or vehicle.
It looks like a safety concern in Mazda car cx5. My car sun roof explode without any reason while in a static position in the traffic signal. The broken glass can injured the driver and copassanger .
My 2022 CX5 sunroof exploded while driving on highway, glass fragments were caught by the shade so no one was injured thankfully. But this could have easily caused bodily injuries if the shade was open. The loud explosion and glass fragments could have distracted/impair the driver, leading to a serious incident. I do not suspect it is caused by impacts from debris since there was no large vehicles around me at the time of explosion and no other impact noise was heard at the same time. There are other similar incidents regarding sunroof explosion that were posted online.
I was driving down the highway and heard a loud bang, sounded like a gun had gone off. I looked at my windshield thinking maybe something hit, but nothing shot back at me and there was nothing on my windshield. I took a look at my back windshield and it was completely fine so I was under the impression maybe I ran something over, but about 45 seconds later i heard the airflow coming from the top of my car. I uncovered my sunroof shade and it is completely shattered. I took it up to my dealership and they are declining to cover the damages according to my car manufacturer. This has happened to multiple people who have the same make and model vehicle as me as there is a forum website for my exact vehicle, and others who have had this happen to them have reported it to their manufacturers as well.
The contact owns a 2022 Mazda CX-5. The contact stated while driving at an undisclosed speed with the heater activated, the contact heard an abnormal explosion. The contact stated that the sunroof had exploded without impact. There was no warning prior to the failure. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacture was not notified of the failure. The failure mileage was approximately 188,000.
The sunroof exploded while driving 70mph on a rural highway. There were no other cars nearby that could have kicked up a rock nor anything that could have fallen on the sunroof. The window buckled outward, not inward. The glass shattered and flew everywhere endangering the driver, passengers, and the car behind me when the window exploded. There was no warning, just a loud boom when the window gave way. My best guess is that this resulted from temperature fluctuation. I was at about 10,000 ft altitude. It froze overnight. The temperature when the window exploded was about 40 degrees, but the sun was out and strong. There was only about a 2,000 ft change in altitude while driving. I can’t imagine that the car seals well enough for the pressure change due to altitude to cause the window to burst, but that would be my second best guess, though a couple thousand feet shouldn’t have cause that big of a pressure change.
Service bulletins that may apply
- Description
- Some customers may complain that the power liftgate (PLG) may open unintentionally while the vehicle is...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Some customers may complain about color discrepancies (brightness differences) of the image displayed on...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Exterior trim heat damage when parked near a glass building or Low-E windows
Related recalls
No recalls on record for this model year.
Questions about the 2022 Mazda CX-5 sunroof shattered
Is sunroof shattered a common problem on the 2022 Mazda CX-5?
7 of 65 owner complaints about the 2022 Mazda CX-5 (11%) mention sunroof shattered. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2022 Mazda CX-5?
There are 0 recalls and 13 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Mazda CX-5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2022 Mazda CX-5?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history