Recall: ball joint corrosion from water leaking into the fitting. It was replaced 2 years ago for free due to the recall. Now, the ball joints have again corroded, but dealer claiming this is not covered by the recall.
2007 Mazda CX-9: ball joint or control arm failure
25 of the 86 complaints about the 2007 Mazda CX-9 describe ball joint or control arm failure.
- owner complaints
- 25
- of this car's complaints
- 29%
- typical mileage
- 94,000
- recalls
- 1
Is there a fix? There is 1 recall and 7 service bulletins for this area of the car. See below
Ball joint or control arm failure by model year
What owners say
There was a recall on control arms I have had the repairs done 3 times I believe these are causing other damages to the car! That cannot stay repaired the same things continue to break on this over and over!! I want to get rid of this car. I owe way more than it's value. However I can't trade it in because of these recalls and it being unfixable
In 2016 I got a recall #8515g and that was performed by mazda dealer on march 16 2016 (see doc attached) after the recall we have starting hearing a horrible noise, and mostly in winter, so I have took again to mazda to inspect twice but they have hear that noise and have found anything. This past weekend they were more deeply on this inspection and what they found is the rf low control arm joint (ball joint) has play rf outer tie rod end has play too (see attached report from mazda) the costs estimates to fix this problem is about $587 plus taxes.. What they say about the noise is probably comes from this issues which was supposed fixed by the recall but after 20000 miles this issues is coming again.. What they say this is not normal kind of this repairs could be longer than 10 years with not such a issues.. My concerns are the safety on my family, now my wife and my grandkids are driving this car everyday, and I'm putting them on a unsafety situation by this recall....
Tl* the contact owns a 2007 mazda cx-9. While the vehicle was being repaired per the federal safety agency campaign number: 15v451000 (suspension), it was brought to the contact's attention that the tread on the two front tires was worn due to the failure of the lower control arms and ball joints. The contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 141,000.
Tl* the contact owns a 2007 mazda cx-9. While driving at various speeds, the contact made a left turn and the steering wheel locked without warning. The contact stated that the tires began screeching, which prompted the contact to get out and inspect the vehicle. Upon further inspection, it was witnessed that the driver side tire shifted placement on the vehicle. The vehicle was towed to an independent mechanic where it was confirmed that the driver side lower control arm had separated from the ball joint. The vehicle was repaired; however, the failure recurred on the passenger side. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,710.
Tl* the contact owns a 2007 mazda cx9. While driving 35 MPH attempting to make a turn, a loud pop and grinding sound emitted from the vehicle and it became very difficult to maneuver. After inspecting the vehicle, the contact mentioned that the front driver side wheel detached from the vehicle and the control arm became lodged into the frame, which caused the loud noise. The vehicle was towed to the dealer. The technician stated that the failure was a direct result of the federal safety agency campaign number: 15v451000 (suspension). The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 86,000.
Was driving my car with children in it when the wheel fell off and axel cracked. It caused front end damage I couldn't get out of the driver side door because it wouldn't open. Had to pay to get all of that fixed. I just receive recall 8515g. My issue with this is that the recall does not correct the issue. The reason for the recall is that water get leak into the suspension and cause corrosion. Replacing just the control arms and ball joints does not prevent this from happening again. Water can still leak into the suspension and the new parts could could corrode, become loose and cause the same thing to happen again but this time it could result in more dire consequences. We were lucky I was traveling at a low rate of speed the first time it happened. This is forcing us to buy a new car when we still owe $8000 on the mazdaz we want to be reimbursed for this and the accident we had and the risk it out the lives of me and my children in. Furthermore mazda said there is a shortage of parts which means they won't replace if there is no sign of looseness. This is rediculous as my crash occurred a few months after being inspected. They are endangering lives
I was dropping my children off to daycare turning into the parking lot and going over a bump when I heard a loud "pop" toward the front of the car - the car completely stopped dead - I got out to find the front right tire was cocked hard left and was off its control arm - some fluid was also leaking out of the axle area. This happened the monday morning after I received the recall notice from mazda this past weekend! I had the form in the car to call for service this week. I have called the service center but they have said they will not be able to look at the car until thursday - now I will have towing and rental expenses connected with this defect. Fortunately no one in the car was hurt or that it didn't fail on the highway!
On november 5, 2014 I had an accident in my mazda cx-9. The left front tire broke free from the car while I was entering the highway on an on-ramp. I was going about 50-55 MPH and about to merge into the first highway lane when the left front ball joint failed without warning and resulted in thousands of dollars in damage to my car. An insurance claim was files and the damage was repaired. I could have dies since I lost control of the car while entering the highway. Thankfully there were no other vehicles coming at the moment. I have pictures and insurance documentation.
Tl* the contact owns a 2007 mazda cx-9. While driving at 25 MPH, the contact heard a loud abnormal noise. Upon inspecting the vehicle, the front passenger side tire turned perpendicular. The vehicle was taken to an independent mechanic. The technician diagnosed that the ball joint dislodged and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was 69,000.
While driving the vehicle, making a right turn into a park, the drivers side wheel was dislodged from the vehicle. Upon inspection by the repair mechanic, were told that lower ball joint disconnected from the suspension, causing multiple damage to the suspension and drive train on the car. More than $1,775.00 dollars worth. On 7/30/15, we took the car to the tire center for 4 new tires, we were told that the alignment could not be completed because of loose tie rod and lower ball joint on passenger side of the vehicle. This concerns me for the safety of my family. My wife was driving the first time with 3 kids in the car, and needless today is more concerned now, based on today's required repair.
While driving on the highway coming home from a trip I noticed that every time I hit a small bump the front end would move one direction and then come back hard the other way. When I returned home I took the car to my mechanic who informed my that my lower ball joints were extremely loose (1/2" of movement) and that I was lucky they did not fall out. He also said it was so bad that it wasn't even safe for him to test drive the car. Both sides had to have the following replaced: outer tie rod, lower control arm/ball joint, and the sway bar link. I feel very fortunate that I did not have a wheel come off while driving on the highway with my family as others have experienced with this same issue.
Service bulletins that may apply
Related recalls
Suspension: front: control arm: lower ball joint
- What is wrong
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
- Risk
- Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 8515G.
Recall number 15V451000 · Recall details
Questions about the 2007 Mazda CX-9 ball joint
Is ball joint or control arm failure a common problem on the 2007 Mazda CX-9?
25 of 86 owner complaints about the 2007 Mazda CX-9 (29%) mention ball joint or control arm failure. The model year with the most reports is 2008.
Is there a recall or service bulletin for this on the 2007 Mazda CX-9?
There is 1 recall and 7 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2007 Mazda CX-9
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