2021 Mazda MX-5 technical service bulletins
215 technical service bulletins and manufacturer communications cover the 2021 Mazda MX-5, including 9 warranty extensions.
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension
- CSP13 - customer service program - mazda connect infotainment system limited warranty extension.
- Subject: Update – Campaign Warranty Claim Response Enhancements – Modules Not Repaired for Certain...
- This bulletin supersedes the previously issued bulletin(s) listed below
- Description
- This SA supersedes the previously issued SA(s) listed below
- Description
- This SA supersedes the previously issued bulletin(s) listed below
- Description
- This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red....
- This Service Alert supersedes the previously issued M-Tip(s) listed below
- This SA supersedes the previously issued bulletin(s) listed below
- This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted...
- Power window(s) not working properly (window does not move or has fallen into the door) and/or making an...
- There are currently 2 methods for cutting a new auxiliary key blank
- If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also...
- Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating
- When inspected, the differential or PTO oil is dark or black
- Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging
- There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer...
- Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH...
- Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle...
- The Mazda DCA-8000 is required for all warranty battery testing
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- When replacing the MAZDA CONNECT tuner and amp unit (TAU) with a replacement tuner for any reason, a call...
- Some customers may complain that the front passenger seat belt warning light flashes and the seat belt...
- Some customers may notice an abnormal noise (i.e. whine, groan, rattle or squeak) coming from the front...
- Inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the...
- Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement
- Following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- The Mazda DCA-8000 is required for all warranty battery testing
- Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON,...
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Some customers may complain about scratches on the instrument cluster lens.
- Exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows
- Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as...
- Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and...
- Auxiliary key blank cutting procedure
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns.
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Inner cloth (A) falling down at the rear end causing a poor appearance and obstructing the view of the...
- Some automotive cleaning products contain strong acid or alkali
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very...
- Some customers may complain about infotainment center display
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- Crack(s) on the left and/or right side retractable hardtop quarter garnish (1). The molding material on...
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3).
- Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission...
- When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine
- Some customers may complain about infotainment center display: Center display touchscreen operates by...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- Exterior trim heat damage when parked near a glass building or Low-E windows
- Steering shimmy or body vibration during the PDI test drive or during the first few miles of driving after...
- Scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top
- There are currently 2 methods for cutting a new auxiliary key blank
- Speedometer replacement procedure
- Some customers may complain that the ambient temperature on the instrument cluster is displayed more than...
- At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat...
- When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order...
- This Parts Flash replaces RF-22-01R2 released January 04, 2022
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- This Parts Flash replaces RF-22-01R released November 21, 2022
- There are currently 2 methods for cutting a new auxiliary key blank
- Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire)
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later)
- Some customers may complain about infotainment center display: Ghost Touch DTC B108E:04 may be stored...
- Repair kits are available to replace just the screen
- Some customers may complain of signs of oil on the struts or shock absorbers
- Some customers may complain the HVAC system not maintaining the correct temperature or the ambient...
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- Some customers may complain about infotainment center display ghost touch (touch screen operates by...
- Some customers may complain about infotainment center display
- Some customers may complain about infotainment center display
- Improper roof draining and may flood the interior of the vehicle
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- This service bulletin provides testing and charging procedures in order to promote proper battery...
- Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s) of...
- Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM...
- Symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later).
- Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns.
- Some customers may complain that the tire sidewalls are distorted or "damaged".
- Apple CarPlay / Android Auto Frequently Asked Questions (FAQs)
- Some customers may complain that the steering wheel is off center more than 3° even when driving straight...
- Accessory instructions can be found on OneMazda under Dealer Resources
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on as-needed basis, a...
- Clunk noise from rear suspension when driving at low speeds and/or turning due to the rattling of the bush...
- Some customers may report concerns with interior upholstery surface stains particularly on high contact...
- Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns
- Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote...
- Door Lock Will Not Work Using Remote Transmitter and Engine Will Not Start: Some customers may experience...
- NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera...
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all...
- Ethanol is becoming a common additive in gasoline
- Ethanol is becoming a common additive in gasoline
- All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in
- MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables...
- This service bulletin provides information regarding the proper use of the driverâs floor mat to avoid...
- Some customers may complain about incorrect MAZDA CONNECT clock time
- Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may...
- Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF...
- There are currently 2 methods for cutting a new auxiliary key blank
- Some customers may experience all of following symptoms: The door lock/unlock operation will not work...
- Accessory instructions can be found on OneMazda under Dealer Resources
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Exterior trim heat damage when parked near a glass building
- One of the following DTCs stored in memory along with a system status notice on the Multi-information...
- When performing vehicle services such as control unit software update, control unit...
- When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may...
- If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...),...
- Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank
- Apple carplay / andrid auro frequently asked questions (FAQ)
- Mazda connect
- Seat belt that retracts slowly
- The Mazda DCA-8000PM is required for all warranty battery testing
- Some customers may complain that the Blind Spot Monitoring (BSM) system is inoperative
- CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A)...
- Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems
- In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- Stains appearing on the hood, roof and/or trunk of the vehicle
- In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key
- Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns
- Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a...
- In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on an âas-neededâ basis,...
- Apple carplay / android auto frequently asked questions (FAQ): note
- Accessory instructions location
- When performing vehicle services such as control unit software update, control unit...
- A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder...
- MAZDA Mobile start (MMS) cannot communicate with vehicle
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