Sunroof glass shattered water got in the car
2017 Mercedes-Benz E300: sunroof shattered
5 of the 132 complaints about the 2017 Mercedes-Benz E300 describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 4%
- recalls
- 1
Is there a fix? There is 1 recall and 12 service bulletins for this area of the car. See below
Sunroof shattered by model year
- 20191
- 20181
- 20175
What owners say
I was driving on a highway. All of the sudden sunroof glass explored and shattered. There was no rock chip or any cracks on the sunroof it happen instantly.
This sunday, my brother in law was driving the car and I was sitting I. Passenger seat and my 5 year old niece in the backseat. Suddenly, there was a loud pop sound and after few seconds the glass started falling in the car from above, we found out that the sunroof glass shattered for no reason, nothing hit the car, no potholes, nothing at all. My bro in law did get hurt on on arm as a small piece of glass hit him. Immediately I called mercedes benz roadside assistance and told them to pick my car from my bro in laws house once we reached. Next day no response from mercedes benz and after 3 days (today is wednesday) the dealership 'texts' (still no calls) saying that I will have to pay $2126, the thing is I don't mind paying since I have insurance but what about the safety features, when I told that service guy about it, he said they can't do anything about it. I even told me about complaining it to you guys but still nothing. It's mercedes benz of foothill blvd, irvine, ca. Apart from that, I looked up online and I saw few people who have same issues as me (sunroof shattering/breaking mercedes benz).
Panoramic sunroof spontaneously exploded while driving on freeway.
The sunroof for my 2017 mercedes e300 just spontaneously shattered while driving. I was driving straight ahead around 50 MPH on a highway on a rainy day, with no one immediately in front of me when I hear a loud noise that startled me. I didn't know what had happened until I heard wind noise from outside and realized the sunroof had shattered. Once I was able to safely pull over, I realized that the there was a huge hole in my sunroof and it seemed to have originate from inside, as the glass was pushed outward. With no cars in front of me, driving on a stretch of highway with no overpass, I suspect that the glass or car had a defect and shattered on its own. It was a scary incident that could have been much worse. Fortunately, no one was injured. The cause for the incident is unknown since there were no rocks or other foreign object that was near that could have specifically hit the sunroof with doing no other damage to the vehicle.
Service bulletins that may apply
- Clanking noise from the area of the speakers in the doors
- Tailgate opens unintentionally
- Paint damage on door paneling in area of door handle (see picture 1).
- Fuel door may require several attempts to open
- As previously reported, to enhance the satisfaction of our customers, avoid further costs of litigation...
- Tailgate opens unintentionally
- Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed...
- Hold detent for front door hinges
Related recalls
Structure: body: roof and pillars
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
- Risk
- If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 17V246000 · Recall details
Questions about the 2017 Mercedes-Benz E300 sunroof shattered
Is sunroof shattered a common problem on the 2017 Mercedes-Benz E300?
5 of 132 owner complaints about the 2017 Mercedes-Benz E300 (4%) mention sunroof shattered. The model year with the most reports is 2017.
Is there a recall or service bulletin for this on the 2017 Mercedes-Benz E300?
There is 1 recall and 12 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Mercedes-Benz E300
Fuel smell 18Check engine light 17Engine failure 8Power steering loss 7Stalling 6Fuel pump 5Jerking 5Loss of power 5
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