2017 Mercedes-Benz E300: jerking or lurching

Filed Jul 30, 2024 · Transmission · 130,981 miles · DE

The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at various speeds, the vehicle downshifted inadvertently. The contact stated that the vehicle was jerking while shifting from neutral to park. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was confirmed, that the vehicle was not under recall. The vehicle was not repaired. The contact related the failure to an unknown recall; however, the vehicle was not included. The manufacturer was made aware of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 130,981.

Filed Oct 9, 2023 · VA

While driving the car on the beltway, the car unexpectedly and suddenly lost drive power. I pushed on the gas pedal and the car did move forward in a jerky motion. A minute or two later, the car again suddenly lost drive power. Again, I pushed on the gas pedal and the car jerked forward. After, these two episodes above, the car behaved normally for the rest of my 90 drive.

Filed May 29, 2023 · Lights, Transmission · CA

The car lurches forward upon accelerating. Other times the car lags when accelerating after slowing for a dip or speed bump. This has caused me to almost be hit from behind on multiple occasions. My car has been in the shop multiple times since I bought it.

Filed Oct 21, 2022 · Transmission · 50,000 miles · AL

The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at various speeds, the vehicle experienced jerking and hesitation and erroneously switched from the automatic transmission to the manual transmission position, without the transmission selector being switched. The cause of the failure was not determined. The manufacturer was contacted but no assistance was offered. The local dealer was not yet notified of failure. The failure mileage was 50,000.

Filed Jul 16, 2018 · Engine · 17,000 miles · CA

After about 1-2 mikes of driving my 2017 mb e300 started jerking and engine light came on when I drove toward the first lane for a left turn on a busy highway intersection. I also found the gear was changed to neutral. I tried to change the gear to drive while waiting for the traffic light but I couldn't. I stopped the engine to restart but couldn't restart at all. I pressed the mb roadside assistance button. They said a tow truck would be there within 20 mins. In the meantime someone helped push the car to move it to the side but the gear didn't stay on neutral. It kept going back to park. Then it didn't go to neutral anymore. I got stuck in the middle of the road. There was nothing else I could do but patiently waited for towing with my little kid inside the car with an emergency light on and 4 windows open. The car was heated up with the outside temp of over 90f. My kid was getting exhausted and drowsy due to a high temp of 110f inside the car. I pressed the assistance button again after waiting almost 40 mins and explained about an urgent situation. They said they were still searching for a provider and would text me eta of a tow truck once they located it. Couldn't believe what they said. My kid was almost passing out from the heatstroke. I stared looking for other ways to tow my car when I finally got a text from the roadside service saying a truck would be there in 50 mins. Omg! Then a lady stopped her car next to me. She gave us water, let me move my kid into her car with cool air, called her aaa, and let me use the service. Aaa showed up in 15 mins and towed my car to the mb dealership. I was more disappointed with mb roadside service than the car breakdown. What's the purpose of the button? Why did they install the useless button in the car? If it wasn't there I woundn't press it and waste almost 1 1/2 hrs on the street! My kid could have died in the car!