Tailgate opens unintentionally
Mercedes-Benz technical service bulletin LI72.20-P-075746 for 2019-2024 Mercedes-Benz C300, 2017, 2020-2024 Mercedes-Benz E350 and 2020-2024 Mercedes-Benz GLC 300 and others.
- Bulletin number
- LI72.20-P-075746
- Component
- Structure: body: hood
- Summary
- Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead. The recoding can be carried out as follows: 1. Add AO code O19 in VeDoc (O as in the letter "O" for Oscar, not the number "0"/zero) 2. EZS N73: Perform SCN coding 3. Deactivate the vehicle key (a successful deactivation is indicated by the LED lighting up 2x briefly and then 1x for a long period). 4. Place the vehicle key on the key symbol in the storage compartment and then switch on the ignition. All other vehicle keys must be outside of the vehicle when doing this! Perform steps 3 and 4 successively for all vehicle keys. Notes: 6th, 7th and 8th generation keys can be deactivated as follows: Up to modification year 22/1, by double-clicking on the locking button
Owners of these vehicles have filed 98 complaints in the body category.
Vehicles covered
- Mercedes-Benz C300 2019-2024 201920202021202220232024
- Mercedes-Benz E350 2017, 2020-2024 201720202021202220232024
- Mercedes-Benz GLC 300 2020-2024 20202021202220232024
- Mercedes-Benz CLA250 2020-2024 20202021202220232024
- Mercedes-Benz GLE 350 2020-2024 20202021202220232024
- Mercedes-Benz GLA 250 2021-2024 2021202220232024
- Mercedes-Benz E300 2017-2019 201720182019
- Mercedes-Benz E550 2017 2017
- Mercedes-Benz S550 2018-2020 201820192020
- Mercedes-Benz C350 2020 2020
- Mercedes-Benz GLB 250 2020-2024 20202021202220232024
- Mercedes-Benz GLE 450 2020-2024 20202021202220232024
- Mercedes-Benz E400 2017-2018 20172018
- Mercedes-Benz A 220 2019-2022 2019202020212022
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- Mercedes-Benz AMG E53 2019-2023 20192020202120222023
- Mercedes-Benz EQS 580 2022-2024 202220232024
- Mercedes-Benz AMG Gle53 4matic+ 2023-2024 20232024
- Mercedes-Benz Gle 450e 4matic 2024 2024
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- Mercedes-Benz C350E 2019-2020 20192020
- Mercedes-Benz Gle 400 E 2021, 2024 20212024
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