2007 Mercedes-Benz E350: won't start

Filed Apr 15, 2020 · Electrical, Engine · 37,000 miles · FL

My car was running suddenly stop and does not start, I take it to mercedes dealer and they charge me $195.00 plus tax to scanned it they found the ECM engine control module need to be replace. Cost is $2,300 plus tax. Please contact me for at your convenience so I can take further steps towards mercedes benz.

Filed Jan 26, 2018 · Fuel system · 145,000 miles · TX

While driving the vehicle on the highway, the engine suddenly lost power, making the vehicle difficult to control while navigating to the shoulder. The engine then stalled and would not start. Vehicle was towed 120 miles to nearest dealer where they replaced the fuel pump and related parts, which fixed the problem, including the following: about two weeks prior to this, another dealership had worked on the car due to intermittent difficult starting. They were unable to duplicate the problem, but did replace fuel filter and related parts. All repairs were out out of pocket expenses. Since then, mercedes-benz sent a letter notifying that the warranty had been extended on fuel tank components. The letter included instructions on how to place a claim for prior expenses that are now covered under this extended warranty. A claim for reimbursement of the repair charges incurred at both dealerships was submitted to mercedes. Mercedes subsequently approved the claim, and I received reimbursement for the work done at the first dealership. When I approached the second dealership for reimbursement for the work that actually fixed the car, they denied my claim, even though my claim was already approved by mercedes. After many email communications, the customer service representative sent a final letter on december, 2017 declaring the case closed. Looking forward to any help you can provide in this matter.

Filed Feb 24, 2016 · Engine · CA

My car has been having a high smell of gasoline for quiet a while after I fill up my tank, until eventually one morning I went out started my car before going to work a couple my weeks ago and it started but died after a few minutes and has not started since. It crank but does not start.

Filed Aug 12, 2014 · Fuel system · 115,000 miles · CA · 4 injuries

2007 mercedes benz e350 noticed strong fuel/gas odor inside car after filling up gas tank and would subside after gas tank was approximately 3/4. My children & I had to roll down the windows while driving due to feeling nausea. This has occurred often for weeks. Last thursday on 8/7/14 I was driving vehicle coming to a signal light at an intersection and the car started shaking like is was loosing power, then it shut off in the middle of the street at the intersection. I tried starting it back up and it would not start at all after cranking for few seconds looking like it was not getting fuel at all. I had to get my car towed, the mechanic said it was the fuel pump and it will cost $2000 to replace. This seemed extremely hazardous for car safety having to smell the fumes and almost causing an accident. There have been an enormous amount of complaints regarding the fuel emission pump/tank & this manufacture defect of the car which is a major road safety hazard item should be considered as a safety recall from mercedes car company.

Filed Jul 25, 2014 · Fuel system · 145,000 miles · NJ

2007 mercedes benz e350 showed symptoms of cranking but not starting intermittently and also noticed fuel odor in the compartment often for weeks. Eventually fuel odor was noted within the interior of the vehicle and the car will not start at all after cranking for few seconds looking like it was not getting fuel at all. When the car was arranged to be sent to the dealership, the tow truck guy removed the rear seat to identify source of fuel smell which had revealed fuel pooling on starting attempt of the engine and the heavy fuel pooling was noted at the fuel pump sending unit. This seemed extremely hazardous for car safety.the fuel was gushing out which spread to the seat and fabric and sent fuel smell and fumes into the passenger compartment. Mercedes quoted $800+ for the repairs and delivered the car promising that the faulty pump and sending unit was replaced. The car did not even make home and broke down before reaching home showing same starting problem . Hence it was towed back to the dealership and this time they are asking another $800+ to replace the second fuel pump which they claimed was working when the car was delivered. Fuel smell still exists in the passenger compartment and the car is not drivable . Dealership did not accept any responsibility for delivering the car without repairing the reported defect and asking double price for a manufacture defect of the car which is a major road safety hazard item and must be considered as a safety recall from mercedes car company.

Filed May 25, 2012 · Electrical · 88,600 miles · CA · fire

I was driving home from work on a freeway traveling at about 65mph. All of sudden, my car starting to slow and decelerated which I pulled my ehicle over to the emergency lane where it stalled. The car wouldn't start after that and I can smell the burning from the under the hood. I got it towed to a mercedes specialist shop. The shop reported that there was a fire inside the air intake manifold that caused damage to other components as well which was very unusual. This manifold component was all burned and melted inside including other surrounding components. I consulted with the mercedes dealership which they stated this never happen to any mercedes models so I think this is a defect and a safety hazard. This is only a 5 year old certified pre-owned purchase made from the dealer 3 years ago when vehicle had only 38,000 miles on it. Unfortunately, my warrantly just expired 5 months ago. At this point, the damage so far exceeded $4,000 to repair and the dealership won't do offer any goodwill repair on it. Luckily for me I was not injure from this incident but it may not be so lucky if it happen to someone else.