Mercedes-Benz E350 power steering loss problems

Filed Oct 11, 2024 · Driver assistance, Electrical · PR

Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up and down randomly until it eventually stayed at 0 physically and digitally as I was going 55-60 MPH • *Check Engine light ON • *Red ‘Brake’ light ON • *ABS failed • *Distance sensors failed • *Stability control failed • *Electronic braking system failed • *Power steering failed • *Cruise control failed • *Mercedes PRE-SAFE failed • *Blind Spot Assist failed • *Lane Keeping Assist failed • *Adaptive Highbeam Assist failed • *Mileage was not displaying on the dash • Car would not shut off as I pushed the off button when I managed to eventually stop • *Climate temperature sensor reaching temps of 127 degrees Fahrenheit. Q2: I lost control of the vehicle while driving on the highway at relevant speeds. I was unable to safely stop for some time. If this had been at night, the issue would have been even more dangerous. This car has previously slammed on the brakes erroneously (no visually perceived danger of a forward collision). These previous brake slamming issues happened once in a traffic jam on the highway and once on a main road. Q3: Not that I know of or remember, no. Q4: Before this latest incident, I have previously left my car at the dealership’s workshop to be inspected for some relevant issues and concerns that I have had. It was there for almost 2 months on one occasion. Q5: There was only one warning lamp on the instrument cluster related to the collision prevention assist being inoperative. This message has been on the dash for maybe a year or more. The times it previously slammed on the brakes erroneously, no messages were on the dash.

Filed Aug 28, 2023 · Steering · MD

While driving on a local road, my wife lost control over the steering wheel of our 2014 Mercedes-Benz (MB) E350 sedan (the instrumental panel showed "Power Steering Malfunction: see attached photo)". It was a very dangerous situation, but she somehow managed to find a place to pull over and call me. It could've been much more dangerous if this occurred on highway. We found some information about the Power Steering Failure recall and our 2014 E350 was included as an affected car. Here is the website with that information: https://repairpal.com/recall/16V899000 However, our local Mercedes Dealer checked and found our car was not included in the recall list. The problem we encountered is identical to the nature of the recall, so we don't understand why our car is not included. The dealer recommended me to call MB Customer Service, which recommended me to contact the federal safety agency, so I'm contacting it. I hope you help us drive safely by adding MB 2014 MB E350 into the recall list. We need the car desperately as soon as possible. Thank you in advance for your help.

Filed May 8, 2023 · Electrical, Steering · WI

Electric power steering assist failure. Causing power steering to fail making steering very difficult, raising the chance for a crash.

Filed Apr 12, 2023 · Steering · 180,000 miles · FL

The contact owns a 2011 Mercedes-Benz E350. The contact stated while driving approximately 5 MPH and making a left turn from a traffic light the power steering failed to perform as needed. The contact stated that extra effort was needed to turn the steering wheel. The contact drove the vehicle to a parking lot, stopped, placed the vehicle in park(P) and turned off the vehicle and the vehicle failed to restart. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence. The vehicle had not been diagnosed nor repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to the federal safety agency Campaign Number: 10V459000 (Steering). The failure mileage was approximately 180,000.

Filed Apr 12, 2023 · Electrical, Steering · MA

My electric power steering failed. It often resets and can be unpredictable when it wants to fail again. It’s an intermittent problem that local dealer tried to fix with a software update but did not work. I was told I need a new steering rack at $5-6k which is unacceptable for any vehicle that has been maintained it’s whole life . My car is 8 years old with 100,000 miles with full service records I feel like this is a premature failure of the electric power steering

Filed Mar 6, 2023 · Steering · TX

Power steering went out while driving/malfunctioned. This apparently affects other E-Class models, but mine is not among those listed in the recall.

Filed Mar 15, 2021 · Steering, Transmission · 157,382 miles · NC

(1) when driving, the vehicle tends to drift back and forth in the lane. There is no evidence of losing steering fluid. What causes this to happen? (2) the transmission causes the vehicle to tremble when taking off from a stop position and also when driving at slow speedsuch as in slow street trafic.

Filed Feb 6, 2021 · Brakes · 260,000 miles · PA · crash

Hi, I was driving normaly on a road, no warning, just brake light pops up to reduce power. Pedal was empty and steering got hard no upshift. I hit a curb and cracked my bumper. All brakes are new. When I looked on line, I saw some people developed a device that resets the ABS mudual to 100%. They said mercedes put a timer in the system that runs out and make you change stuff? This device I just bought to use so I can use my car. I'm an automotive technician and this scraed the hell out of me on a dark night in ohio. I ened up towing my car to my house 60 miles away. Very angery with mb.

Filed Sep 3, 2019 · Electrical, Engine · 129,000 miles · PA

Tl* the contact owns a 2007 mercedes-benz e350. While driving various speeds, the battery warning indicator illuminated. In addition, the power steering became difficult to maneuver and the vehicle stalled. Also, the check engine warning indicator remained illuminated. The contact was unable to restart the vehicle. The vehicle was towed to mercedes-benz of west chester (located at 1260 wilmington pike, west chester, pa 19382, (484) 313-1100) where it was diagnosed that the fuel pump needed to be replaced. The fuel pump was replaced; however, the failure recurred twice. Additionally, the fuel pump filer, water pump, tensioner pulley, and serpentine belt (which was replaced nine times) were replaced, but the failure recurred. The contact was also informed that there was an electronic failure for which the mechanic was unable to repair. The contact also stated that the fuel gauge and coolant system were inoperable, and there was a failure with the water pump. The manufacturer was informed of the failures. The approximate failure mileage was 129,000.

Filed Aug 28, 2015 · Steering · 58,700 miles · DE

Tl* the contact owns a 2010 mercedes benz e350. While driving at 30 MPH, there was an abnormal noise coming from the steering wheel. In addition, the steering wheel was difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. Upon further inspection, the contact noticed that there was no steering fluid, the contact refilled the vehicle with steering fluid, but the fluid depleted at a faster rate than usual. The vehicle was taken to an independent mechanic who diagnosed that the seal and the power steering pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 58,700. Ma 10/19/15 the consumer stated the vehicle was repaired in 2011 under recall but, the failure recurred. Updated 03/21/2016*js