The contact owns a 2017 Mercedes-Benz GLA 250. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. In addition, the contact stated that the warning lights turned off one after the other and the instrument cluster independently powered off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,669.
2017 Mercedes-Benz GLA 250 electrical problems
10 complaints (32% of all complaints for this car).
- owner complaints
- 10
- of this car's complaints
- 32%
- crashes
- 0
- recalls
- 4
Which part fails
- Instrument cluster/panel2
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Mercedes-Benz GLA 250 electrical problems in other years
Related recalls
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Recall number 22V365000 · Recall details
Communication
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.
- Risk
- A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021030005.
Recall number 21V072000 · Recall details
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1‑877‑762‑8267. MBUSA's number for this recall is 2021020025.
Recall number 21V058000 · Recall details
Electrical system: starter assembly
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
- Risk
- If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
- Remedy
- MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2017080002.
Recall number 17V114000 · Recall details
What 2017 Mercedes-Benz GLA 250 owners say
Most recent owner complaints, unedited.
Lights all came on and said your car will not go into reverse
The contact owns a 2017 Mercedes-Benz GLA250. The contact stated while driving 30 MPH, several unknown warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the computer software needed to be updated. The vehicle was repaired but the failure reoccurred. The vehicle was taken to the dealer again and the contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 74,000.
The command screen has completely went out, similar to the same active recall on newer models.
Tl* the contact owns a 2017 mercedes-benz gla250. The contact received notification of the federal safety agency campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Mercedes-benz of des moines (9993 hickman rd, urbandale, ia 50322) was made aware of the recall but informed the contact that there was nothing they could do about the over the air update. The manufacturer was made aware of the issue and first informed the contact that the over the air update would be done over the weekend if the vehicle was turned on for 10-20 minutes. Sometime later, the contact was informed that there was no guarantee as to when the over the air update would be performed. The contact had not experienced a failure. Parts distribution disconnect.
On 12/23/18 and again on 2/19/19 my 2017 gla shifted into neutral while driving. My dash lights went out, the vehicle shifted into neutral the radio stopped playing or skipped in and out. An error message appeared in the instrument panel "transmission malfunction stop" on both occasions my dealer has said it needed a software update and should not happen again. But of course it has happened 2 time in less than 2 months. This is a dangerous and potentially life threatening malefuntion. I don't believe the software update is the issue. Surely a software update would not cause a life threatening malefuntion.
Tl* the contact owns a 2017 mercedes-benz gla250. The contact received notification of the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mercedes-benz of foothill ranch dealer (81 auto center dr, foothill ranch, ca 92610 (949) 354-0112) informed the contact that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect....updated 11/15/17 *bf the consumer stated the vehicle was repaired. Updated 11/30/2017
Tl* the contact owns a 2017 mercedes-benz gla250. The contact received notification of the federal safety agency campaign number: 17v114000(electrical system, engine and engine cooling); however, the part to do the repair was unavailable. The contact took the vehicle to auto haus edens (1600 frontage rd, northbrook, il 60062) and the contact was informed that the part to do the repair was unavailable, and that a special tool was required. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
Tl* the contact owns a 2017 mercedes benz gla250. The contact stated that the federal safety agency campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for the repair. The contact received the recall notification in april of 2016. The dealer (mercedes-benz of tampa 4400 n dale mabry hwy, tampa, fl, 33614) stated that the parts were unavailable for the repair and that she would need to wait on the interim letter. The manufacturer was also contacted and confirmed that the parts were unavailable for repair, and stated that an interim letter should be sent out at by the end of the summer. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 08/08/17 *bf
Tl* the contact was loaned a 2017 mercedes-benz gla250. The contact was provided a loaner vehicle while his vehicle was being serviced at the dealer. After parking the vehicle in a garage, the contact began to smell a burning odor. The contact then noticed smoke coming from the garage and attempted to start the vehicle in order to move the vehicle. The vehicle failed to start due to the battery having a short. The vehicle caught fire underneath the hood. The contact's granddaughter had to be hospitalized due to smoke inhalation. The local fire department extinguished the fire and filed a report. The manufacturer was made aware of the failure and opened a case. The contact was also informed that the loaner vehicle was included in manufacturer recall number: 2017020021. The failure mileage was unknown. Parts distribution disconnect.
Questions about the 2017 Mercedes-Benz GLA 250 electrical
Does the 2017 Mercedes-Benz GLA 250 have electrical problems?
Owners have filed 10 complaints about the electrical of the 2017 Mercedes-Benz GLA 250, 32% of all its complaints, more than any other problem.
At what mileage do 2017 Mercedes-Benz GLA 250 electrical problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2017 Mercedes-Benz GLA 250 electrical?
Yes, 4 recalls: 22V365000, 21V072000, 21V058000. Check your VIN to see if your car still needs the free repair.
What year does the Mercedes-Benz GLA 250 have the most electrical problems?
The Mercedes-Benz GLA 250 model years with the most electrical complaints are 2015 (11 complaints), 2017 (10 complaints) and 2018 (10 complaints).
Other 2017 Mercedes-Benz GLA 250 problems
Engine 10Airbags 4Fuel system 3Transmission 3Visibility 2Brakes 1Driver assistance 1Steering 1Wheels 1
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