The engine in my 2020 Mercedes-Benz GLE 350 experienced catastrophic internal failure while driving. No warning lights or check engine indicators came on. Prior to failure, the vehicle began making a loud metallic knocking/rattling sound during acceleration, similar to “rocks shaking in a box.” Shortly afterward, the engine suddenly stalled while driving and would no longer run. The vehicle still had electrical power but the engine would not restart. The vehicle was towed to Mercedes-Benz of Las Vegas for inspection. The dealer diagnosed the engine as seized and documented metal debris in the oil filter and oil/metal debris underneath the vehicle, indicating catastrophic internal engine damage. The dealer stated that the engine replacement was required.The failed engine and vehicle are currently located at Mercedes-Benz of Las Vegas and are available for inspection upon request.The vehicle stalled unexpectedly while being driven on a public roadway, causing sudden loss of engine power and creating a potentially dangerous traffic situation. The violent shaking and knocking before failure also caused concern that the vehicle could lose control or stop operating completely in traffic, which it ultimately did. A sudden engine seizure and stall while driving creates a significant safety hazard because the driver may lose the ability to accelerate, maneuver safely, or clear traffic. This could increase the risk of collision, especially at highway speeds or in heavy traffic conditions. Mercedes-Benz of Las Vegas inspected the vehicle and confirmed catastrophic engine failure. The dealer documented that the engine was seized and that metal debris was found in the oil filter and underneath the vehicle. The dealer advised that the engine required replacement and provided an estimated repair cost exceeding $27,000. The dealer has not yet identified the root cause of the failure. No dashboard warning lights, oil pressure warnings, or check engine lights illuminated.
2020 Mercedes-Benz GLE 350: engine stalls while driving
6 of the 91 complaints about the 2020 Mercedes-Benz GLE 350 describe engine stalls while driving.
- owner complaints
- 6
- of this car's complaints
- 7%
- recalls
- 0
Engine stalls while driving by model year
What owners say
Cooling system failure due to cracked coolant line beneath intake manifold at 57,000 miles. Part # 264-200-42-01. Sudden coolant loss can cause engine overheating and potential engine stall while driving, posing safety risks. The original part was plastic and has been superseded by manufacturer to metal, suggesting design inadequacy. This was confirmed by Mercedes Benz dealership and also by MB USA. There have been multiple reports by other owners online, indicating this has been a common problem on a 2020 GLE 350. There was also an article in Jan 2022 stating that Mercedes had sent a letter to 800,000 owners informing them of a defect, but no there was no recall due to part shortage. https://www.insurancejournal.com/news/international/2022/01/05/648140.htm Yes, dealership has diagnosed it and confirmed this is the problem. There was a warning lamp/message stating low coolant level, which prompted me to take the vehicle to the dealership. Car has been serviced regularly at the Mercedes dealership. Strong risk of overheating.
My 2020 Mercedes-Benz GLE 350 experienced a complete engine seizure at approximately 60,000 miles without any warning signs. The vehicle shut down and would not restart. The engine is completely inoperable. I am aware of recalls involving engine stalling and fuel system issues in this model, and I believe this may be related to a broader defect. Mercedes-Benz has not offered support as of this writing.
My car shook while idling the last two weeks of June 2025. It felt like it was going to shut off at light/stop sign which it did on two occasions. On July 2, 2025, it stalled abruptly during a drive after which I took it to Mercedes for service. I never received a warning signal or fault message even after it stalled. Mercedes service indicated the engine cylinder head valves were burnt and not sealing properly - estimated cost of repair $10,023.00. I am the original owner of the car, had routine maintenance and only had it performed at Mercedes. My car stopped without warning- but luckily on a local road. Others who are driving with this defective engine may not be so lucky. It appears this is a known issue to Mercedes USA but they have not done anything to fix it. The engine is M264. Even if valves are replaced, this problem may continue to occur as the Mercedes serviceman does not know what caused the burnt cylinders - just that they needed to be replaced and that it was not wear and tear. Not sure if this is related, but there was a 2022 recall on this engine (my car was not part of batch that was recalled) regarding turbo charger oil feed and return lines. The issues included engine vibration at idle and loss of power.
The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that on several occasions while the ON/OFF system was activated, while making left and right turns and then stopped the vehicle stalled. The vehicle was shifted into park(P) and restarted after each failure. The vehicle was idling and the engine sputtered and ran rough. Additionally, the contact stated that while idling, the vehicle shuddered and ran rough on several occasions. The vehicle was taken to a dealer where it was diagnosed that the exhaust valve seats needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2020 mercedes benz gle350. The contact stated that while stopped at a traffic light or at a stop sign, the vehicle stalled. The contact also stated that while shifting into gears, the vehicle lunged forward. The contact stated that on several occasions while driving on the highway at undisclosed speeds, the vehicle stalled without warning. The contact stated that the failure became progressively worse and the vehicle was taken to mercedes-benz of princeton located at (2910 is-1, lawrenceville, nj 08648), where it was diagnosed however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 4,000.
Service bulletins that may apply
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Red coolant warning in instrument cluster
- CEL light on with no drivability concerns
- CEL light on with no drivability concerns
- -Check engine light illuminated
- CEL light on with no drivability concerns
- Engine
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
Related recalls
No recalls on record for this model year.
Questions about the 2020 Mercedes-Benz GLE 350 stalling
Is engine stalls while driving a common problem on the 2020 Mercedes-Benz GLE 350?
6 of 91 owner complaints about the 2020 Mercedes-Benz GLE 350 (7%) mention engine stalls while driving. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2020 Mercedes-Benz GLE 350?
There are 0 recalls and 31 service bulletins for the same area of the car. Check them below with your VIN.
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