The vehicle violently jerks when downshifting from 3rd to 2nd in all environments (highway, city, etc). This has occurred since the purchase of my car to current date and is a known issue by mercedes-benz with no current solution.
The worst 2018 Mercedes-Benz GLE550E problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Acceleration2
- Driver assistance1
- Electrical1
- Engine1
- Steering1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Acceleration2
- Driver assistance1
- Electrical1
- Engine1
- Steering1
- Transmission1
Recalls 2
Fuel system, diesel: delivery: fuel pump: control/drive module
- What is wrong
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.
- Risk
- An engine stall while driving increases the risk of a crash.
- Remedy
- Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.
Recall number 22V955000 · Recall details
Electrical system: software
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Risk
- Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy
- MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1‑877‑762‑8267. MBUSA's number for this recall is 2021020025.
Recall number 21V058000 · Recall details
See all 2 recalls for the 2018 Mercedes-Benz GLE550E
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2018 Mercedes-Benz GLE550E 111
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Dear Mercedes-Benz Owner: In our continuing efforts to ensure the proper performance of Mercedes-Benz...
- Fuel/propulsion system
- In our continuing efforts to ensure the proper performance of Mercedes-Benz products and to enhance the...
- Visibility/wiper
- Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is...
- Clanking noise from the area of the speakers in the doors
- Intermittent shift feel or thud/clunk noise perceived, such as a brief jerk or transmission reaction...
- During part of the steering movement, it feels heavier or more difficult to steer in the same spot every time
- Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end)
- Creaking noise, in irregular sequence when driving slowly in combination with slight steering movements...
What 2018 Mercedes-Benz GLE550E owners say
Most recent owner complaints, unedited.
Tl* the contact owns a 2018 mercedes-benz gle550e. While driving at low speeds out of a parking lot, the steering wheel was turned to the right and the vehicle started to spin out of control without warning. The contact stopped the vehicle by forcefully depressing the brake pedal. The vehicle was taken to mercedes-benz of coral gables (300 almeria ave, coral gables, fl 33134, (305) 445-8593) where a diagnostic test found no failure with the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 8,000. The VIN was not available.
While parking car in a parking spot in private office parking, the car accelerated itself (while pressing the brake to stop it) and ran into front wall. This similar problem has shown earlier where car accelerated itself without causing any accident. Apparently problem exist where car sometime accelerate itself. Last time acceleration cause crash into front wall with severe damage to the car. Now car is at body shop for repair. Car was heading straight into glass window but driver turned the wheel to right to save glass window and directed toward the pillar. As this can be seen in the picture. This is the reason for the crash to be at an angle, this was done to avoid crashing into building windows and injuring inhabitant of the building.
Compare the 2018 Mercedes-Benz GLE550E
Other model years
Questions about the 2018 Mercedes-Benz GLE550E
Is the 2018 Mercedes-Benz GLE550E reliable?
Owners have filed 3 complaints about the 2018 Mercedes-Benz GLE550E, close to a typical GLE550E model year.
What is the most common problem with the 2018 Mercedes-Benz GLE550E?
Acceleration and speed control, with 2 complaints. Next is driver assistance (1).
How many recalls does the 2018 Mercedes-Benz GLE550E have?
2 recalls, covering fuel system, diesel and electrical system.
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