The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the steering wheel was loose and made an abnormal sound while turning. The vehicle was taken to an independent mechanic, who diagnosed that the steering shaft was corroded, and the bearing had collapsed. The contact was informed that the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 116,000.
2004 Mercury Grand Marquis steering problems
65 complaints (19% of all complaints for this car). Typical mileage when it fails: 88,232. 4 crashes reported.
- owner complaints
- 65
- of this car's complaints
- 19%
- typical mileage
- 88,232
- crashes
- 4
- recalls
- 0
Which part fails
- Rack and pinion1
- Linkages1
- Hydraulic power assist: pump1
- Gear box: shaft sector1
- Column1
At what mileage
Complaints by mileage at the time of the problem.
Mercury Grand Marquis steering problems in other years
Specific symptoms reported on the 2004 Mercury Grand Marquis steering
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2004 Mercury Grand Marquis owners say
Most recent owner complaints, unedited.
Steering of vehicle has become progressively more difficult. The steering wheel is very difficult to turn. Not being able to rapidly turn wheel places driver at risk to avoid any potential collision. Vehicle has been inspected by independent repair shop. Their assessment is corrosion on steering shaft joints is cause of issue.
Catalytic converter FAIL, engine idles rough while in park. HIGH Loss of engine power while driving Differentials in back tires are imbalanced…timing FAIL. Steering not calibrated, drivetrain out of sync altogether. Back wheels, left and right; randomly spin & torque hard while car is already in motion on any private road, hidden road, domestic road and high capacity, high speed highway, causing vehicle to fishtail uncontrollably and dangerously, and wildly side to side potentially veering off the road which could result in death unless the driver regains proper control of vehicle. Out of sync car computer and the mechanical devices built into car do not have proper timing performed on those particular moving parts altogether. The car was not manufactured properly mechanically nor electrically altogether. Headlights & electric system etc have an incomplete recall on my vehicle. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Tl* the contact owns a 2004 mercury grand marquis. The contact stated that while turning the steering wheel in either direction a clicking noise was present coming from the steering column. Upon inspection, it was determined that the clanking noise was caused by a defective steering linkage that was corroded. The vehicle was not diagnosed by a dealer or an independent mechanic. Hight ford inc., located at 242 madison ave, skowhegan, me 04976 and the manufacturer were notified of the failure but offered no assistance. The failure mileage was 115,000.
Excessively quick corrosion of steering column universal joints , making hard steering ( also a subject of recall 2006 grand marquis recalls ).
2004 grand marquis, power steering went out about 2 years ago, around 2016-2017, got it repaired at my expense. Was fine until about 4-5 months ago, started clicking/knocking noise when I turned steering wheel. This happens when stationary and when car is moving at any speed with turns. Also steering wheel does not return to center after turning unless I move it. It is also tight turning at times, feels like it is almost locking up sometimes. Afraid it will lock up and cause an accident. Not sure what the problem is but since 2005 and later models have been recalled for this issue think 2004 grand marquis need recall for this issue also. There are numerous reports of this issue and several accidents have happened because of this problem. This happens either stationary or at any speed on any surface. Mileage is just over 100,000 actual miles on my car.
When I turn the car let right while traveling at any speed the steering does not return to the center postition. The steering seems to get hung up on various points left or right slow or fast. The steering knuckle looks rusted.
Tl* the contact owns a 2004 mercury grand marquis. While driving approximately 35 MPH, the intermediate shaft link of the steering wheel became undone. The contact stated that the failure caused the steering wheel to spin uncontrollably. The contact was able to stop the vehicle. Murray ford of starke, inc. In starke, florida was made aware of the failure and stated that there was no recall on the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000. *tt replacement part purchased from dealer updated 9/26/18
Tl* the contact owns a 2004 mercury grand marquis. The contact stated that the steering column seized and made a clicking sound while driving 30 MPH. The failure occurred without warning. The dealer was not contacted. The contact called the manufacturer and was advised to call the dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 50,000.
2004 mercury grand marquis. Consumer writes in regards to damage done to car while having vehicle repaired. *ld the consumer stated days after the recall was completed the steering froze. The consumer was informed that the wires used to complete the recall were too long and wrapped around the steering column breaking the harness and the lcm. The consumer requested to be reimbursed for the repairs.
Questions about the 2004 Mercury Grand Marquis steering
Does the 2004 Mercury Grand Marquis have steering problems?
Owners have filed 65 complaints about the steering of the 2004 Mercury Grand Marquis, 19% of all its complaints.
At what mileage do 2004 Mercury Grand Marquis steering problems start?
The typical (median) mileage in owner complaints is 88,232 miles.
Was there a recall on the 2004 Mercury Grand Marquis steering?
There is no recall for this problem on this model year.
What year does the Mercury Grand Marquis have bad steering?
The Mercury Grand Marquis model years with the most steering complaints are 2004 (65 complaints), 2003 (28 complaints) and 1995 (24 complaints).
Other 2004 Mercury Grand Marquis problems
Lights 209Electrical 40Acceleration 23Engine 13Visibility 11Transmission 9Body 8Brakes 7Airbags 6Fuel system 6Tires 5Suspension 3Locks 2Wheels 1
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