Tl* the contact owns a 2004 mercury grand marquis. The contact stated that while turning the steering wheel in either direction a clicking noise was present coming from the steering column. Upon inspection, it was determined that the clanking noise was caused by a defective steering linkage that was corroded. The vehicle was not diagnosed by a dealer or an independent mechanic. Hight ford inc., located at 242 madison ave, skowhegan, me 04976 and the manufacturer were notified of the failure but offered no assistance. The failure mileage was 115,000.
2004 Mercury Grand Marquis: clunking or noise when steering
5 of the 348 complaints about the 2004 Mercury Grand Marquis describe clunking or noise when steering.
- owner complaints
- 5
- of this car's complaints
- 1%
- typical mileage
- 90,000
- recalls
- 0
Is there a fix? 3 service bulletins cover this area of the car. See below
Clunking or noise when steering by model year
- 20081
- 20051
- 20045
- 20001
- 19972
- 19961
- 19931
What owners say
Tl* the contact owns a 2004 mercury grand marquis. The contact stated that the steering column seized and made a clicking sound while driving 30 MPH. The failure occurred without warning. The dealer was not contacted. The contact called the manufacturer and was advised to call the dealer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 50,000.
Severe steering problem. Noise in steering column, clunking sound. When turning left or right wheel locks up and does not return to center unless pulled hard. Called the federal safety agency on12/19/14. Was given complaint #10667316. I was told I would receive paperwork in mail, sign & return. Never received paperwork. Also called ford on same day 12/19/14. Spoke to donna. She gave me case# 5719627 never heard from ford either. Very dangerous. One mechanic told me it was rack & pinion. Paid $700. To have it replaced. Same problem
Power steering lost. Vehicle very hard to steer around corners. Added power steering fluid to min/max line. Thought problem was solved but steering very tight and hard to steer within 5 miles. Steering odd, not normal. Groaning noise accompanied steering issue. Was driving on street, medium traffic.
Tl* the contact owns a 2004 mercury grand marquis. The contact stated that while driving approximately 10 MPH, the contact attempted to make a left turn and the steering wheel made a loud noise without warning. The vehicle was taken to the dealer where the mechanic suggested calling the manufacturer. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 55,000. The current mileage was 158,000.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2004 Mercury Grand Marquis steering noise
Is clunking or noise when steering a common problem on the 2004 Mercury Grand Marquis?
5 of 348 owner complaints about the 2004 Mercury Grand Marquis (1%) mention clunking or noise when steering. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2004 Mercury Grand Marquis?
There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Mercury Grand Marquis
Headlights 171Engine failure 9Steering lock-up 9Wipers 9Power steering loss 6Sudden acceleration 6
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