Tl* the contact owns a 2008 mercury mariner. The contact stated that while driving at various speeds, the vehicle started to make a loud popping sound from the steering wheel which became very hard to maneuver. The vehicle was taken to an independent mechanic. The technician diagnosed that the steering column needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was 97,410 and the current mileage was 97,443.
2008 Mercury Mariner steering complaints
Page 10 of 11: complaints 251 to 280 of 297, newest first, as owners wrote them.
Power steering went out at 106000 miles. Cost to repair was $900.
Tl* the contact owns a 2008 mercury mariner. The contact stated while driving approximately 50 MPH, a popping noise emitted from the steering column and then there was an immediate loss of power steering. The steering wheel required force in order to maneuver. The vehicle was taken to an authorized dealer who stated that the electronic steering assist would need to be replaced. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage 159,000. Updated 6/24/14*cn updated 06/26/2014
Going down highway and the steering went out which could of resulted in a very bad accident on a slippery road condition , causing a accident because of uncontrolled steering or hard to steer vehicle. Doing 55 MPH. I know that there has been many problems with steering in this particular vehicle, when I have tried to get the module or whole lower steering from a used auto parts business they claim that they can not keep them that there has been a great demand for that particular part. Still driving with out safe steering, have no other choice in the matter unless I pay over 1000.00 to the ford dealer ship to have it replaced and I can not afford to do that on disability and need my car to get back and fourth to doctors. Are there any recalls on this vehicle concerning steering?
Steering wheel shaking. Vibrating, as if quickly turning on and off between settinga. Tonight my power searing went out on my way home from work.I work 60 hrs a week. In a bad neighborhood. I can't afford for this vehicle to go out on me. And now it is. And mercury wont help me. They will play dumb and stand by while the whole vehicle falls apart as I write the last check of the $24,000 car note next month. How convenient. Just after the warranty ends.
Tl* the contact owns a 2008 mercury mariner. The contact stated that while driving in reverse, the power steering assist suddenly malfunctioned and caused the steering wheel to become difficult to turn. The contact indicated that the failure recurred intermittently. The vehicle was taken to the dealer, who diagnosed that the torque sensor kit was faulty. The torque sensor was replaced and the defect was remedied. The manufacturer was not notified. The failure mileage was 110,786.
Came to a stop, began to turn left, steering wheel jerked to one side then power steering gave out mid turn, on a busy street, crossing over two lanes of traffic. It is nearly impossible to steer the vehicle when this happens. This has actually happened a handful of times at this point. Ford dealer can't figure it out, so I'm stuck with an unsafe vehicle to drive. How has this vehicle not been recalled!? It's not like it's small issue like radio problems, this is a safety issue!!!!! If you park the vehicle and shut it off, then restart it, the sterling will then work again (until next time it gives out) it's almost like restarting the car is rebooting the system. Either way, very scary when you're driving and you have no warning that your power steering is going to fail.
The steering wheel made a pop/cracking noise on start-up at first. The wheel would oscillate in place and only stop if I put pressure on it to turn it off center. The power steering would intermittently go out on start-up. I would turn the car off and on again until it returned. This was fine for a week or so, but then the power steering went out while driving. When the power steering fails, the car is nearly impossible to turn.
I had just made a right turn and was proceeding down the block when I heard a sudden "click" and lost power. I couldn't steer and there was no power. I managed to get the car over to the curb and turn off the engine. I restarted it a few minutes later and it started up ok. However, the rsc warning light stayed on even though I had never pressed that button. This is not the first time this has happened. The first time it happened I was told it was a battery problem so I got a new battery. That was less than a year ago and I can't imagine I need a new battery that often - that simply needing a new battery will cause my car to fail! In doing some research I've come across several instances of the same issue necessitating replacement of the throttle body module with trouble codes p2111 and p2112 and, in fact,the north carolina consumers council (nccc) has officially petitioned the national highway safety administration (the federal safety agency) for a defect investigation of alleged throttle body failures in 2005-2012 ford escape vehicles sharing the same or substantially similar part. Luckily I was only on surface streets and not the freeway. It's only a matter of time before this happens on the freeway! Is there going to be a recall?
While driving on multiple occasions the power steering in my 2008 mercury mariner turns off. When the steering turns off it is nearly impossible to steer the car safely. It does not react like a vehicle that does not have power steering, it almost seems like you are steering the wheels through cement. You need to put all of your force and energy into turning the wheel even the slightest bit and when the car hits a bump the car wants to go out of control. I will not allow my wife to drive the car because I know that she will not be able turn the wheel if this happens to her. I cannot understand how this isn't a safety hazard and hasn't been recalled sooner. Something needs to be done because the repair for this is almost $2,000 dollars.
Driving the truck through a drive thru at a mcdonalds with my 2 year old son in backseat and the power steering stopped working as proceeding thru drive thru, almost hitting the building having no control over truck. Very dangerous problem with this make and model/this is a safety hazard and someone will end up as a casualty if this problem with steering not recalled by ford. I am a 280 guy and could barely steer the truck until I shut it of and restarted it. Also oil leak on engine for most of these v6 mariners and escapes is above oil pan by harmonic balancer,ford refuses to admit they did a horrible job putting together the bottom end of these engines.overall ford needs to reconsider what should be a recall on their vehicles before someone gets seriously injured or killed. I am a ase certified mechanic and have never encountered such problems with a vehicle.
Tl* the contact owns a 2008 mercury mariner. The contact stated that the steering wheel would shake vigorously until the wheel was turned. The failure would recur once the wheel returned to the straight position. The vehicle was taken to an independent mechanic, who could not diagnose the vehicle. The vehicle was not repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 85,000.
I too, have experienced a loss of power steering and an increasingly severe "shaking" of my steering wheel when it is working. I took the car to the mechanic and was told that I need to replace the entire steering column due to a failure of the electronic power steering. The garage told me after calling ford dealer that it would cost me $1500 - $2000 with labor. After doing some research online it appears as though this is quite a common issue for '08 escapes and mariners (http://www.carcomplaints.com/ford/escape/2008/steering/power_steering_failure.shtml). It is extremely dangerous because I cannot turn the wheel at all when the power steering goes out. When I turn the vehicle on, there will be no power steering and I have to turn the ignition off and back on several times before the power steering will work. Sometimes the steering wheel will shake violently and make a loud vibrating noise while standing still. This also occurs while driving at normal speeds. Having read the vast amount of complaints addressing this steering problem and the fact that the federal safety agency is aware of the defective electronic power steering problem. I am surprised that there has not been a recall for this very unsafe problem. I cannot afford to repair, what should be fords responsibility!!!!!!! Yikes......
While pulling away from a stop light ,an attempt to make a right turn was made. In the middle of the turn, the power steering assist quit. The turn was near impossible to complete and I almost ran over a gas station sign. After wrestling the car to a stop in a gas station I turned off the ignition and called my husband. He suggested I have the car towed to a repair shop. While on the phone I restarted the truck and the power assist resumed working. I returned home without incident. Someone is going to be killed if they are not strong enough to control a truck like this without power assist. The power assist has quit three times since and only my husband drives the vehicle now.
Driving and my wheel shakes and makes a horrifying noise. It's almost scary. Scared my wheels going to seize while I'm driving. Turn the car on sometimes and the power steering has failed. Have to restart the car to get it to work. Have read multiple other people who have the same problem. $2000 to get it fixed. This is ridiculous. Need a recall.
Driving down road, at 65 MPH, steering wheel starts to vibrate,and is making a chattering noise at bottom of steering column. Stop vehicle, steering wheel vibrates more with brake on. Next time I start vehicle, there is no power steering. I shut off vehicle, restart, then the power steering works. This has happened several times. I talked to service manger at 2 dealers, they do not know what the problem is. One dealer was going to e-mail ford to find out, waiting for a reply from him. I look up, mercury mariner steering problems on internet, there are thousand of people have same problem. It is apparently an electronic steering sensor, in the steering column that is bad. Went to ford dealer, talked to parts person, and service manager, they have never heard of this problem. They find a picture of the steering column, but can't find a part number, so can't tell me a cost of the part. Frustrated. I need to get this fixed before some one gets hurt.
The 2008 mercury mariner steering wheel shakes while at low MPH or stopped completely. Intermittent loss of power steering when vehicle is started. Concern that it will loose power while driving though it has not happened yet. Hope there is enough awareness that ford acknowledges this and issues a safety recall.
Tl* the contact owns a 2008 mercury mariner. The contact stated that while driving 45 MPH, the steering wheel shook before seizing without warning. The vehicle was not taken to the dealer to have a diagnostic performed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 69,800.
Tl- the contact owns a 2008 mercury mariner. The contact stated while driving 45 MPH the steering wheel began to shake and it locked without warning. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 69,800. Rk
Over the last couple weeks we have experienced a loss of power steering and an increasingly severe "shaking" of our steering wheel when it is working. We took the car to the mechanic and was told that we need to replace the entire steering column due to a failure of the electronic power steering. The part alone is $900, $1,400 with labor. After doing some research online it appears as though this is quite a common issue for '08 escapes and mariners (http://www.carcomplaints.com/ford/escape/2008/steering/power_steering_failure.shtml). It is extremely dangerous because I cannot turn the wheel at all when the power steering goes out. It has not gone out mid-drive for us yet, but have read of that happening to people. For us, when we turn the vehicle on, there will be no power steering and we have to turn it off and back on again 1-3 times before the power steering will work. And then there is a severe "shaking" while driving. I am shocked the defective electronic power steering has not been recalled for these very popular cars. We drive a 3 year old and 5 month old in our car. We cannot afford this type of repair, but clearly cannot afford to drive our children in the cars very dangerous condition.
Tl* the contact owns a 2008 mercury mariner. The contact stated that upon entering and powering on the vehicle, the contact stated that it became difficult to steer. The vehicle was not taken for inspection or repairs. The manufacturer was not made aware of the issue. The approximate failure mileage was 124,000.
A couple days ago I started my car as usual before going to work to let it warm due to the weather. As I started backing out of my drive I realized my steering wheel isn't moving like it's supposed to. I stopped and turned the car off and then back on, then it was fine. As I'm driving and getting ready to switch lanes on the highway it does it again so I pull on the shoulder and get out the car to check under the hood, a man pulls over to help me seeing as I'm a woman on the side of the road and in my military uniform. He says it could be because of the weather but it should be fine. Now after 2 or 3 days the steering wheel shakes and vibrates and a rattling noise occurs at low speed and certain positions when the wheel is turned, or even at a standstill position. It has recurred several times since the first time and always when the car starts. It can be stopped by turning off the ignition and restarting the car. Also a wrench shows up in the message center, as I read my manual come to find out that's for the transmission. I've read a lot of the comments and complaints and have to wonder, will it take a death because of this for ford to realize we're not making this up and it's not due to poor or lack of maintenance.
The steering wheel started by locking up when started. Then it started shaking whenever it was in park or brakes were applied and then just started to shake whenever the car was on. After a few days of this the wheel would start locking up while driving occasionally.
When starting up the car, I was unable to turn the steering wheel without significant effort. Felt like the wheels were frozen to the ground. After turning the car off and on again, it let go and steered as usual. Now the steering wheel shakes and vibrates and a rattling noise occurs at low speed and certain positions when the wheel is turned. It has recurred several times since the first time and always when the car starts. It can be stopped by turning off the ignition and restarting the car.
My car is well maintained. I do everything to keep it running well and now the power steering only works half the time. It is now also making a clunking noise in the steering wheel column and the wheel will shake on its own while in park. I have read lots of complaints about this same problem on many I these vehicles and something needs to be done! $1300 is a ton of money to pay to have a "sensor" probably the size of a fuse replaced! And it's very scary when the power steering goes out while your doing 70 down the highway!
I drove into a parking lot and all of a sudden I could not steer the vehicle. It was like having 4 flat tires at once. No warning signals from the dashboard. After turning the vehicle off and restarting later I could steer it home. On the following monday the 25th of november, I took it to a local mechanic I know and he decoded a power steering sensor malfunction. The whole steering column had to be dismantled to put in the new electric power steering pump. What happens if these units go out when you are doing 70 MPH on the interstate? My cost was $1262.43 I will never buy a ford product again.
I was driving down freeway when steering failed applied brakes to slowdown and steering would hardly work. Was able to get it to ford garage steering column had to be replaced as a sensor failed and a clock spring broke.
Tl* the contact owns a 2008 mercury mariner. The contact stated that while driving approximately 2 MPH, the steering wheel became difficult to maneuver. The failure recurred intermittently. The vehicle was taken to the dealer where the technician stated that the steering gear would need to be replaced. The contact was concerned that the failure would recur due to the format of the electrical steering system. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 40,000.
Tl* the contact owns a 2008 mercury mariner. The contact was driving 5 MPH when the power steering assist failed. The vehicle was towed to a dealer for inspection. The contact was advised that the steering column would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the incident. The approximate failure mileage was 65,000.
Tl* the contact owns a 2008 mercury mariner. While driving 55 MPH, the power steering failed; however, the contact was able safely merge onto the emergency lane where it was restarted. The contact stated that the steering wheel functioned with difficulty. The vehicle was taken to a dealer for inspection and the contact was informed that there was an issue with the electric steering in the steering column. The vehicle was repaired. The manufacturer was not notified of the incident. The approximate failure mileage was 93,000.
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