2009 Mercury Mariner: engine failure

Filed Nov 7, 2019 · Steering · 100,000 miles · NC

Tl* the contact owns a 2009 mercury mariner. The contact stated that the steering wheel seized four times while driving. The contact was able to drive to her residence and powered off the engine. The vehicle was restarted, but the steering wheel failed to steer. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in a recall; therefore, they did not assist. The failure mileage was approximately 100,000.

Filed Feb 4, 2019 · Steering · 65,941 miles · FL

Tl* the contact owns a 2009 mercuy mariner. The contact stated that the steering wheel seized when turned in either direction due to an electric power steering failure. Sawgrass ford (14501 w sunrise blvd, sunrise, fl 33323, (954) 851-9000) diagnosed that the steering column needed to be replaced. The vehicle was excluded from the federal safety agency campaign number: 14v284000 (steering); however, the vehicle exhibited the same failure as listed in the recall. The manufacturer also indicated that the vehicle was excluded from the recall campaign and did not assist. The vehicle was not repaired. The approximate failure mileage was 65,941.

Filed Nov 26, 2018 · Brakes, Electrical · 98,291 miles · NM

While traveling approximately 35 MPH, driving in a straight line on a city street in traffic, the ABS abruptly applied the brakes - hard! The ABS light came on and a "check brake system" warning message was displayed. Also, the electrical system shut down and the engine lost power. After about 5 seconds, power was restored and vehicle was able to proceed. This occurred approximately 8 times over a two mile distance. During the last 4 times, the engine died, lost power completely, and needed to be turned off and restarted to continue. This failure was a dangerous safety hazard. Vehicle was towed to albuquerque lincoln volvo. The problem was diagnosed as a failed ABS module, 9l8z. The dealer replaced the ABS module with a faultly module. A second ABS module was installed and the vehicle was deemed repaired. The dealer did not return the defective part for analysis.

Filed Oct 25, 2018 · Steering · 50,000 miles · OH · crash

Tl* the contact owns a 2009 mercury mariner. While driving 5 MPH, the steering seized while making a left turn. There were no warning indicators illuminated. As a result, another vehicle struck the rear driver's side of the contact's vehicle. A police report was filed. There were no injuries. The vehicle was not towed and was driven to the contact's residence. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Filed Jun 18, 2018 · Steering · 89,000 miles · KY

Tl* the contact owns a 2009 mercury mariner. While the vehicle was at a stop, the steering wheel module seized and the steering lost power. There were no warning indicators illuminated. The vehicle was turned off and restarted, but the failure recurred several times. The vehicle was taken to town and county ford (6015 preston hwy, louisville, ky 40219, 502‑964‑8131) where it was diagnosed that the steering wheel module needed to be replaced. The manufacturer was made aware of the failure and stated that there was no recall. The part was replaced at the contact's expense. The failure mileage was approximately 89,000.

Filed Jan 29, 2018 · Steering · 90,000 miles · ME

Tl* the contact owns a 2009 mercury mariner. The contact stated that the steering seized, which resulted in excessive effort to operate the vehicle. The failure occurred without warning. Rockland ford (165 new county road, thomaston, me) and the manufacturer were notified of the failure. The contact referenced the federal safety agency campaign number: 14v284000 (steering), but the VIN was not included in the recall. The VIN was not provided. The failure mileage was approximately 90,000.

Filed May 26, 2017 · Steering · 119,588 miles · FL

Tl* the contact owns a 2009 mercury mariner. The contact stated that on several occasions while attempting to start the vehicle, the steering wheel seized. The contact stated that the vehicle became difficult to maneuver. No warning lights illuminated. A local dealer was contacted at phone number: 770‑941‑9000, that informed the contact to jiggle the ignition then restart the vehicle but failed to start. The vehicle was taken to a local dealer at metro ford, 9000 nw 7th ave, miami, fl 33150, phone number: (305) 751-9711 but the vehicle was not diagnosed due to diagnostic fees. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the recall was repaired by the previous owner. The failure mileage was 119,588.

Filed Dec 29, 2016 · Steering · 103,200 miles · PA

Tl* the contact owns a 2009 mercury mariner. While driving 35 MPH, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering) the failure mileage was 103,200. Updated 02/21/17*lj

Filed Mar 3, 2016 · Steering · 120,000 miles · NJ

Tl* the contact owns a 2009 mercury mariner. The contact stated that while driving at approximately 55 MPH, the steering wheel shook violently and seized. The vehicle was taken to the dealer where it was diagnosed that the steering column assembly needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

Filed Feb 3, 2016 · Steering · 70,000 miles · AL

Tl* the contact owns a 2009 mercury mariner. While driving at an unknown speed, the steering wheel seized and the contact was unable to steer the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The vehicle was previously repaired under the federal safety agency campaign number: 14v284000 (steering). The failure mileage was 50,000. Updated 04/19/16*lj

Filed Oct 21, 2013 · Acceleration · 97,000 miles · NY

While driving on the taconic state parkway, traveling at approx. 55 MPH, the engine failed to respond to the throttle and while the car was still in gear, the vehicle merely began coasting. I safely steered the car to the shoulder of the road, and turned the vehicle off. After approximately 2 minutes, I was able to re-start the car (with some hesitation). I then turned around to attempt to drive home. The same situation occurred one more time while traveling home (approx. 30 miles). I brought the car to metric motors of lake carmel, ny. Their computer diagnostics identified the problem as the throttle actuator control. They said that they unstuck the part (cost to diagnose & make repairs $422+) and I again began driving the car. Unfortunately, after visiting nyc on saturday, october 19, 2013, the same problem occurred, again while driving home on the taconic state parkway. I was able to start the car; however, the problem re-occurred approximately 10 more times over the 40 mile return trip to my home. Each time the engine failed to respond to the throttle and while stile in gear, merely began coasting. Each time, I safely steered the car to the shoulder, and eventually re-started the car and managed to make it home.

Filed Sep 9, 2013 · Acceleration, Engine · 59,551 miles · FL

Engine died while driving with engine and wrench light coming on. Took to dealer and found dtc code p2111 when troubleshooting. Dealer found internal fault with throttle body. Replaced throttle body and have not had problem since.