2008 Mercury Mariner: engine failure

Filed Nov 6, 2023 · Steering · 107,000 miles · GA

The contact owns a 2008 Mercury Mariner. The contact stated while driving 35 MPH and making a turn, the steering wheel seized temporarily. The contact stated that the failure recurred intermittently while driving, and the vehicle lost power steering functionality. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact stated that she turned off and restarted the vehicle several times; however, the failure persisted. The contact's husband assisted her in driving the vehicle to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 14V284000 (Steering). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 107,000.

Filed Apr 17, 2019 · Steering · 190,000 miles · CA

Tl* the contact owns a 2008 mercury mariner. While driving 40 MPH, the steering wheel seized and the steering assist fault warning indicator illuminated. The vehicle was taken to an independent mechanic where the contact was informed that it was a known failure and the steering column or sensor needed to be replaced. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was 190,000.

Filed Jan 23, 2019 · Steering · 168,000 miles · IL

Tl* the contact owns a 2008 mercury mariner. While exiting the highway at 45 MPH, the power steering seized. The contact was able to slow the vehicle down and pull over onto the shoulder. The contact had the vehicle towed home. Bill kay ford (14633 s cicero ave, midlothian, il 60445, (708) 388-3000) stated that the vehicle was not included in a recall; therefore, the contact would have to pay for the repairs. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 168,000.

Filed Nov 13, 2018 · Steering · 200,600 miles · TX

Tl* the contact owns a 2008 mercury mariner. While driving 65 MPH, the steering wheel seized without warning. While the vehicle was switching to the right lane, the steering wheel became inoperative. The vehicle was towed to the contact's residence. Tipton ford (3840 north expressway, brownsville, texas 78526, (956) 350-5600) was made aware of the failure and stated that there was no recall on the vehicle. The dealer also stated that the vehicle was repaired in 2016 per the federal safety agency campaign number: 14v284000 (steering) due to intermittent shaking of the steering wheel while driving various speeds. At that time, the vehicle was repaired by mac haik's southway ford (7979 interstate 35 access road, san antonio, texas 78224, (210) 922-2222) where it was diagnosed that the motor mount needed to be replaced. The vehicle was not repaired for the recent failure. The manufacturer was not notified. The failure mileage was approximately 200,600.

Filed Apr 23, 2018 · Steering · 95,500 miles · IN

Tl* the contact owns a 2008 mercury mariner. While the vehicle was stationary, the steering wheel seized. The contact started the vehicle, but could not turn the steering wheel left or right. The dealer (town and country ford in evansville, indiana) was made aware of the failure and scheduled an appointment for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was 95,500.

Filed Apr 6, 2018 · Electrical, Steering · 126,022 miles · MI

Tl* the contact owns a 2008 mercury mariner. While driving 35 MPH, the steering wheel seized and the contact was unable to steer the vehicle. The contact was able to pull over to the side of the road. There were no warning indicators illuminated. The vehicle was towed to conway ford (2393 us-501, conway, sc 29526) where it was diagnosed that the steering column lock module needed to be repaired. The vehicle was repaired. The manufacturer was not contacted. The contact referenced the federal safety agency campaign number: 14v284000 (steering). The failure mileage was unknown. *tt contact states that when vehicle was left over night in a parking garage the steering was completely out upon starting vehicle. The only way steering would work is with the help with another person turning the wheel. Contact states ignition stopped working as well and needed to be replaced.

Filed Feb 6, 2018 · Steering · 85,850 miles · PA

Tl* the contact owns a 2008 mercury mariner. When the vehicle was started and shifted into drive, the steering wheel seized. The contact was unable to drive the vehicle. The dealer was not contacted. The manufacturer was contacted and stated that the vehicle was not on the recall list. The vehicle was not diagnosed or repaired. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The failure mileage was 85,850.

Filed Jan 25, 2018 · Steering · 144,000 miles · WI

Tl* the contact owns a 2008 mercury mariner. While driving 25 MPH and making a left turn, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the electric power steering assist column failed and needed to be replaced. The vehicle was not repaired yet. The local dealer was not contacted. The manufacturer was notified and stated that the vehicle would not be repaired per the federal safety agency campaign number: 14v284000 (steering) due to the mileage. The failure mileage was approximately 144,000.

Filed Jan 8, 2018 · Steering · 137,000 miles · PA

Tl* the contact owns a 2008 mercury mariner. While driving 30 MPH, the power steering seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the torque sensor failed and needed replacement. The sensor was not replaced, but was reset by the independent mechanic. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact mentioned that the vehicle was serviced per the federal safety agency campaign number: 14v284000 (steering). The torque sensor was reset and there was no history of a power steering assist failure. The manufacturer was made aware of the failure and offered no assistance. The manufacturer referred the contact to the federal safety agency. The failure mileage was approximately 137,000.

Filed Mar 6, 2017 · Steering · 110,000 miles · MI

Tl* the contact owns a 2008 mercury mariner. While attempting to operate the vehicle, the steering column seized and could not be moved. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the steering torque sensor was defective and needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was approximately 110,000.

Filed Feb 16, 2017 · Steering · CO

Tl* the contact owns a 2008 mercury mariner. The contact stated that the vehicle was serviced per the federal safety agency campaign number: 14v284000 (steering). The remedy failed to repair the vehicle. While driving approximately 60 MPH, a loud noise was heard and the power steering service warning indicator illuminated and the power steering wheel seized. The vehicle was towed to an independent mechanic where there was a recall code indicated. The vehicle was towed to a dealer where it was diagnosed with a sensor failure. The contact was informed that the issue was not due to a recall. The vehicle was towed to another independent mechanic where a recall code was still detected. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Filed Dec 21, 2016 · Steering · 118,200 miles · MA

Tl* the contact owns a 2008 mercury mariner. While driving approximately 25 MPH and making a left turn, the steering wheel seized and became difficult to maneuver. The contact coasted the vehicle to the side of the road, waited a couple of minutes, and resumed driving. The vehicle was taken to the dealer where it was diagnosed that the epa steering gear box failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in the federal safety agency campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The approximate failure mileage was 118,200.