2004 Mercury Monterey: fire, smoke or burning smell

Filed Aug 14, 2017 · NY

I was driving down the road with my children and my friends when the vehicle started smoking and caught fire I was having a transmission problem and I was told it was a factory recall therefore I'm contacting you because I lived in my van everything I owned was in there personally and I had liability on my vehicle because I'm homeless and now I need help the van is completely destroyed along with everything inside down a back-road we were lucky to get out alive luckily there was no fatality..updated 08/23/17 *bf

Filed May 13, 2014 · Electrical, Engine · 102,454 miles · IL · fire

Spouse [xxx] was driving the family and me out to dinner on may 9, 2014 for mother's day.the gas tank was on one-fourth a tank so before on to the expressway we stop to get some gas. [xxx] made a statement he said, "he said the gas hand still hasn't moved much after we put $40.00 together of gas in the van. We put gas in the van at the gas station at 63rd and california. After getting gas we proceed toward western ave. On wester ave. [xxx] drove from71st and western to 111 & western when we smelled something burning. We thought the smell was coming from a vehicle on the side of us. We made no big deal about it until the van begin to smoke tremendous. [xxx] stop the car an pulled over. The smoke increased in front of the car on the drivers as [xxx] stood there trying to understand what was going on, I saw a blaze of fire. I begin screaming the van is on fire, the van is on fire. I jump out of the vehicle the blaze got larger. My daughter and my brother-in-law who is mentally challenged was in the second row of seats buckled up. I got back in the car to turn on the emergency signal to let the other drivers know that we needed help. I yelled at my family on the second row again, get out the van the van is on fire. They behave as if they could not hear me or understand what I wa saying. So, I begin to bang on the window get out get out the van is on fire.after the van was full blazed and the emergency was on the banging got them out. There was reddish brown liquid all in the surrounding area where the van was park. My husband and I both called the police department but the fire department came with two tow trucks. I got my family to safety on the other side of the train tracks by 111 & marshfield while [xxx] talked to fire fighters and the tow men. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Oct 9, 2012 · Engine · 128,000 miles · MI · fire

Tl* the contact owns a 2004 mercury monterey. The contact stated that while driving at 27 MPH, the vehicle slammed to a stop and caught on fire. The contact stated that vehicle made a slamming start before catching on fire. The fire started under the hood of the vehicle. The vehicle had not been inspected however, the fire department determined that the fire was caused by mechanical failure. The vehicle was destroyed. The failure mileage was 128,000.

Filed Sep 5, 2011 · Transmission · 82,000 miles · CO

2004 mercury monterey van. Transmission warning light appeared blinking and could smell burning transmission fluid while driving up a canyon road. Stopped car off road and shut down. Waited 25 minutes to allow transmission to cool. Noticed some spill of fluid on road. Headed back down canyon road but only traveled 5 miles down when warning light came back on. After traveling less than 1/2 mile, van came to uphill climb and slowed down to a complete stall. No room or safe place to pull car over so coasted car backward hoping no other car would be approaching. Reached lowest part of road and pulled backward into private drive. Car never would engage again after waiting over 40 minutes. Had owner of property tow the van home which took over one hour down through dangerous canyon road. As it happened over labor day weekend, no place to drop van off for services. Car engine operating but transmission not engaging in any drive gears.

Filed Aug 15, 2008 · Engine, Fuel system · NC · fire

2004 mercury monterey caught a fire. Consumer states that the fire started while the engine was cold and wants an explanation why. *nj the consumer first thought that a liquid had been poured over the vehicle. However, the consumer was informed that there was enough fuel under pressure to exploded into flames 5 feet high and enough pressure to coat the hood with fuel.

Filed Feb 11, 2008 · Acceleration · 33,800 miles · NC · fire

Tl*the contact owns a 2004 mercury monterey. While driving approximately 65 MPH, the vehicle began to hesitate. The contact depressed the accelerator pedal, but the speed decreased and the rpms increased. The contact pulled over and exited the vehicle. The vehicle then caught fire under the hood near the windshield. There were no injuries. The dealer has been notified. The current and failure mileages were 33,800.