As of today, january 22, 2018, I had to have the van towed to a transmission shop as yesterday, january 21, 2018, the transmission locked up while in light traffic. Praise god was able to get it to a nearby parking lot until the wrecker came. After researching online it has become clear this vehicle has had several incidents and repeat incidents with ford motor company torque converters. The shop I've taking mine to actually rebuilds them. As for the incident which occurred on the 21st, was driving when a sudden loss of power and once van was pulled off road and parked, car was still running; however, no matter what gear I would put it in, there was no movement, just revving.
2004 Mercury Monterey: sudden loss of power
37 of the 283 complaints about the 2004 Mercury Monterey describe sudden loss of power.
- owner complaints
- 37
- of this car's complaints
- 13%
- typical repair cost reported
- $3,363
- typical mileage
- 78,038
- recalls
- 0
Sudden loss of power by model year
- 20063
- 200523
- 200437
What owners say
I purchased the 2004 mercury monterey in february of 2016. I began to have issues around november of 2016 with loss of power while driving, or excellerating. The vehicle seems to have issues after it has been driven for more at least 30 minutes. I believe it is the torque converter, after readin about issues with this model. I checked and the converter was replaced in 2013. I have read many cases where these vehicles continue to have similar issues after the recall has been completed.
Torque converter is bad shaking and I lose all power to my vehicle.
When driving the lights on the dashboard panel, blinks on and off consistently. Stays out for 1-2 minutes.after which the headlights start to go out stays off for 1-2 minutes. Then the car starts to jerk and decline in speed. The speedometer goes to zero then jumps back to actual speed. When the power is out there is complete loss of power to the windows and interior lights and door lock. Took the car in for service he said that he has had many people come in with this type of van with the same problem. Thus is dangerous when driving at night with loss of visual aid. He said that only a ford dealer can repair the problem. This is frightening and wreck less.
Left my house and when stopped at a stop sign felt a jerk movement and lost brakes for a quick second. After pulling away from the stop sign and continuing down the road at approx. 45 MPH the car completely started decelerating and lost steering and brakes then completely lost power and car shut off. After trying to restart it multiple times it would start for a minute then when put into drive it would die again after a few tries and had children the car I finally had to have it towed home. This is a very big safety issue that needs to be addressed before someone is killed!
The front end of the car was welded improperly and the weather stripping was faulty allowing water to pour down into the car and onto the powertrain control module (PCM) at any time after it rains causing the car to lose power and the transmission to fail. This is a known and common problem among '04 monterey and ford freestars. When the PCM is wet it shorts out all transmission shifting and engine regulation. The first time this happened the car would not start or run properly, had irregular engine power, and the transmission would not shift. The engine was trying accelerate even in park. The car had been parked overnight and ran fine the day before, but caused trouble the next day. It had rained during the night. When the PCM dried out the car ran normally again. The second time however, the PCM completely shorted out and is irreparable. The engine runs sporadically and the transmission will not shift out of first gear creating a driving hazard. The car seemed alright until I was on the road test driving and the car would not accelerate, causing me to be stuck going a max of 15 MPH in traffic. The car then lost power, forcing me to pull of to the side.
While driving the vehicle at approximately 50 MPH, the van simply turned off. Lost power steering and the brakes barely responded when compressed. Had to use the emergency brake to stop the vehicle. Found the following p codes (p-0715 and p-0340). Took the car to the dealership and they had to replace the turbine speed and cam sensors. Drove the vehicle for 1 week and the same event happened again. I lost power steering, breaks and required the emergency brake to stop the car. The p codes were p-0715 and p-0340. Also, during the second event I needed to put the car in reverse but was unable to do so.
Vehicle lost power forward and reverse. This vehicle is on the second torque converter due to torque converter malfunction. The first replacement occurred april 2009 and the second occur december 2013. Both times the mercury/ford replaced the torque converter, first time under recall the second time the owner paid for repair. In addition to the danger and cost this defect caused me, I am unsure if the replacement transmission torque converter is any better than the original transmission torque converter, since ford states in the safety recall notice that the replacement parts are not currently available and the first replacement april 2009 was completed many years before parts were available with the recall notice of january 4,2012. As a result these converters have experienced worn pump drive splines causing the vehicle to lose power. See ford recall # 11s25 or the federal safety agency #ea09016.
In early 2012 both brake lights on dash would come on sporadically while driving.then came on more frequently. Soon the battery light started to come on at stops or low idles. 8/2012 dealer could not reproduce the brake lights coming on, but replaced alternator. 11/2012 still problem with brake lights on the dash coming on now plus the check engine light. Vehicle sputtering and stalling (could not stop without vehicle totally stalling and had to have foot on gas at all time, even when braking, or would stall.) 2nd dealer still could not verify the dash brake lights but resealed connector, replaced spark plugs, clean mass airflow, reset kam, replaced heated pcv hose. Could drive vehicle but brake lights were both still sporadically coming on while driving. 7/2013 still having problems with both dash brake lights coming on only now the radio dies when they come on, when they go off, the radio comes back on. If the radio didn't go off, sometimes shutting it off would result in the brake lights going off. Dealer still unable to verify. This progressed to the battery light coming on sporadically (around time brake lights would come on) and usually going off if the AC was turned up on high. The vehicle also started to lose power when passing, felt like a down shift. The dash light issue occurs daily, but there is no pattern. It can be wet, dry, hot, cold, after 5 miles, after 30 mile, side streets, expressway, morning, evening there is no constant. 10/2013 vehicle back at dealer since the problem happens every day. They can't reproduce. Only code they get is the alternator, which was replaced last year and didn't help the problem. They have resealed the cpu and that doesn't help.this vehicle has been plagued by electrical problems since day one (heater, seat heater, cigarette lighters, door locks etc) concerned electrical issues could result in loss of power or fire.
Tl* the contact owns a 2004 mercury monterey. The contact stated that while driving 70 MPH, the vehicle began to lose power. The contact drove onto the emergency lane and turned the vehicle off. When the vehicle was restarted, it functioned normally. The vehicle was taken to a dealer for inspection and they confirmed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 64,000. The VIN was unavailable.
2004 monterey was serviced by ford/mercury dealer per recall 12v‑006 as safety prevention repairs at 110677 mileage between 08/14/12 and 08/17/12. Invoice states "11s25 torque converter replacement" was completed. Vehicle was returned to customer . Less than five months, on 01/12/13, at 112360 mileage, upon arriving home, the vehicle lost forward and reverse power while attemping to turn it around. It is difficult to understand because the "safety recall notice 11s25 / the federal safety agency recall 12v‑006" states that "it may be possible for your vehicle to lose forward and reverse power while driving due to worn splines in the transmission torque converter". However it would seem unlikely that anything would be "worn" within the short time period and low mileage indicated as follows: note that the "11s25 torque converter replacement" was completed less than five months before, (08/17/12 until 01/12/13). Also note that the mileage difference between the dealer repair invoice (110677) and the point of forward and reverse power loss (112360) is only 1683 miles.
2004 mercury monterey. Consumer writes in regards to recall notice concerning transmission torque converter defect *tgw the consumer stated he received a recall notification on march 29, 2012. The notice stated he would be notified again by mail when the parts would be available. However, on july 23, 2012, the consumer suddenly lost all power to the vehicle while driving on the interstate. The vehicle was towed to the dealer, where an inspection revealed worn splines in the transmission torque converter. The dealer informed the consumer it would take a week to complete the repairs. However, a week turned into a month. The vehicle was finally returned to the consumer on august 24, 2012.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2004 Mercury Monterey loss of power
Is sudden loss of power a common problem on the 2004 Mercury Monterey?
37 of 283 owner complaints about the 2004 Mercury Monterey (13%) mention sudden loss of power. The model year with the most reports is 2004.
How much does it cost to fix sudden loss of power on the 2004 Mercury Monterey?
Owners who mentioned a price put the repair at about $3,363 (median of 6 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2004 Mercury Monterey?
There are 0 recalls and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Mercury Monterey
Transmission failure 50Stalling 19Check engine light 11Won't shift 11Adaptive cruise 10Slipping 9Fire or smoke 6Grinding brakes 5Jerking 5Power steering loss 5
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