Tl* the contact owns a 2004 mercury monterey. While driving 5 MPH, the power steering failed without warning. While making a right turn, the steering wheel became stuck and caused the contact to veer into another lane. The vehicle was not diagnosed or repaired. The dealer (landmark ford) offered to perform a diagnostic test on the vehicle for $100. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.
2004 Mercury Monterey: loss of power steering
5 of the 283 complaints about the 2004 Mercury Monterey describe loss of power steering.
- owner complaints
- 5
- of this car's complaints
- 2%
- typical mileage
- 89,251
- recalls
- 1
Is there a fix? There is 1 recall and 3 service bulletins for this area of the car. See below
Loss of power steering by model year
- 20051
- 20045
What owners say
Left my house and when stopped at a stop sign felt a jerk movement and lost brakes for a quick second. After pulling away from the stop sign and continuing down the road at approx. 45 MPH the car completely started decelerating and lost steering and brakes then completely lost power and car shut off. After trying to restart it multiple times it would start for a minute then when put into drive it would die again after a few tries and had children the car I finally had to have it towed home. This is a very big safety issue that needs to be addressed before someone is killed!
While driving the vehicle at approximately 50 MPH, the van simply turned off. Lost power steering and the brakes barely responded when compressed. Had to use the emergency brake to stop the vehicle. Found the following p codes (p-0715 and p-0340). Took the car to the dealership and they had to replace the turbine speed and cam sensors. Drove the vehicle for 1 week and the same event happened again. I lost power steering, breaks and required the emergency brake to stop the car. The p codes were p-0715 and p-0340. Also, during the second event I needed to put the car in reverse but was unable to do so.
While driving down the road, the engine died without warning, no power. It had no power steering, it had shut off completely. It was hard to restart and then after going again it died again as I was trying to pull over.
Drove vehicle approximately 5 miles and parked it. Got back in to move it, started vehicle, heard a loud pop and the vehicle completely shut down... No electrical, would not restart. Tow truck called, jumped battery, when it started up it was put it in drive and turned the wheel to the right and heard a hissing sound and saw fluid squirting out. Experienced a complete loss of power steering. Shop said steering rack had gone out, replaced steering rack.
Service bulletins that may apply
Related recalls
Steering: hydraulic power assist: hose, piping, and connections
- What is wrong
- On certain minivans, the power steering low-pressure line may not be fully seated at the rack and pinion steering gear.
- Risk
- If this line becomes disconnected, it may create the potential for fluid to come into contact with the exhaust system, which could result in smoke or fire.
- Remedy
- Dealers will inspect the power steering low-pressure line to ensure that it is seated properly at the rack and pinion steering gear. Owner notification began november 10, 2003. Owners should contact ford at 1‑800‑392‑3673.
Recall number 03V457000 · Recall details
Questions about the 2004 Mercury Monterey power steering loss
Is loss of power steering a common problem on the 2004 Mercury Monterey?
5 of 283 owner complaints about the 2004 Mercury Monterey (2%) mention loss of power steering. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2004 Mercury Monterey?
There is 1 recall and 3 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2004 Mercury Monterey
Transmission failure 50Loss of power 37Stalling 19Check engine light 11Won't shift 11Adaptive cruise 10Slipping 9Fire or smoke 6Grinding brakes 5Jerking 5
VIN decoder
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