Tl* the contact owns a 2001 mercury sable. The contact stated that while reversing out of a parking space, the front passenger side coil spring fractured. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 94,000. *tr.....updated 05/09/13 *bf updated 05/24/2013
2001 Mercury Sable suspension complaints
Page 2 of 8: complaints 11 to 40 of 204, newest first, as owners wrote them.
In july of 2011 I noticed a small piece of metal, looked like a piece of the spring to my car. It was on the ground next to the rear driver side tire. At the time I looked at the spring ( not on jack stands nor did I jack the car up) not knowing if it came from my car. I thought it was odd that a piece was on the ground and my car didn't seem to drive any different nor did I hear anything. Then march of 2013 I had to change my back brakes, I jacked up the rear driver side and the spring just fell off into pieces. I was lucky that I wasn't on the roadways driving. A neighbor who is a mechanic looked at it and said that was the craziest thing he has saw. I mean this spring was in pieces and the pieces just broke off from one another. There was no cracks, the ends of the pieces did not have rust on them. It was like it just crumbled. I have saw a lot of complaints on the internet and I could imagine all the ones that aren't on the internet. Like my self if I didn't see this site in another website that I read, I wouldn't of known that I could write to someone about the rear springs to my car when I saw there wasn't a recall for this. I appreciate if you look into this knowing that this could be a serious matter one of these times, if it hasn't been already. I think ford should be accountable for the faulty rear springs on this vehicle and not just the front. Hope this matter can be resolved appropriately with ford taking time to look into it for there loyal customers!
1-spring -wife was driving locally, heard loud noise like hitting something; pulled into friend's driveway; walked back into roadway and found spring; towed to ford, bothsprings replaced under recall 04m04 2-fill pipe - 11/12/2010- at routine service dealer said rusted (90672mi) parts had to be replaced - $428. 3-subframe -07/19/2012- routine service (106097mi) dealer said car not road worthy; left front subframe rusted thru, l frt control arm assembly about to break away from subframe - astonishing!!! - had just completed 300mi trip , was about to leave on 700mi trip - would probably have been killed along with drivers of nearby vehicles on interstate; have photos; ford subframe no longer available, never any after mkt mfg; would be crazy to trust used part! Can't believe how close I came to major accident/death - [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vehicle that I drive (2001 sable) was found to have broken rear coil springs at the brake shop and was corkscrewing towards my sidewalls (65k). My wife was carrying my daughter in the backseat for a one-hour commute everyday before this was noticed (700 to repair). About two days ago my front coil springs were found to be fractured while visiting a local alignment shop because I found the tires to be wearing unevenly (80k). I called ford to complain and said the recall on the vehicle had expired and that it was a customer courtesy to extend that to ten years or 140k and I was a year too late. She also said that engineers review these reports and sometimes reopen claims. I explained to her that I was posting with the federal safety agency because many families are being placed at risk in these vehicles - we did not make the defective parts, they did. And they should be good about making the repair. It has very little to do with age and more to do with manufacturing processes that they claim are protected by privacy laws. I will not be using their oem parts to replace the front struts and springs - my choice - and will only use aftermarkets parts from now on. Last ford I will ever purchase. Who wants their family put at risk over a 200.00 spring while a multibillion dollar company ignores them?
Tl* the contact owns a 2001 mercury sable. The contact stated that after taking the vehicle in for a routine wheel alignment, he was advised that the rear springs were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure and the current mileages were approximately 88,000. The VIN was unavailable.
Tl* the contact owns a 2001 mercury sable. The contact stated that the vehicle was parked when she noticed that the rear was sitting very low to the ground. The vehicle was taken to an independent mechanic and the contact was informed that both rear coil springs were fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,500.
Tl* the contact owns a 2001 mercury sable. The contact noticed that the rear coil springs were fractured. The dealer replaced the rear coil springs and the manufacturer was made aware of the failure. The current and failure mileages were 48,836.
Tl* the contact owns a 2001 mercury sable. The contact stated that the front driver side coil spring fractured while driving at an unknown speed, puncturing the tire. The spare tire was installed and the vehicle was then taken to an independent repair shop where the coil spring was repaired. The manufacturer was made aware of the failure. The failure mileage was 127,383. The VIN was unavailable.
Tl* the contact owns a 2001 mercury sable. The contact drove approximately 20 MPH over a road bump and heard a knocking noise coming from the rear of the vehicle. The vehicle was taken to the dealer where the technicians stated that the rear coils springs were fractured and needed to be replaced. The vehicle was repaired. The approximate failure mileage was 101,000.
Rear spring broken.
Tl* the contact owns a 2001 mercury sable wagon. The contact was driving approximately 35 MPH. As he drove over a road bump the vehicle exhibited an abnormal noise. The contact stopped the vehicle and discovered that the fuel tank had fractured from the vehicle. The vehicle was taken to an independent mechanic where they informed him that the rear axle was fractured and caused the fuel tank to fracture. The vehicle was not repaired and was deemed as salvage. The manufacturer was also contacted and offered no assistance. The VIN was unavailable. The failure mileage was approximately 130,000.
When getting car safety inspected mechanic found rear coil springs broken. Research on internet found recall for front springs but nor rear. They are the same type of springs as the front so why would they not be included in the recall!!!!! Many other owners have also had the same problem with the rear springs also. I'm just glad the failure did not result in a crash or anyone being injured. Ford motor company should include the rear springs in the recall also.
2001 mercury sable. Consumer writes regarding mercury rear coils springs. *tgw the consumer stated neither his mechanic or the local dealership could explain why the rear coils rusted through completely. The mechanic found a recall, but it was only for the front coil springs.
Failure of rear struts, broken springs on a 2001 sable with 32,000 miles. Advised by garage and personal experience that all taurus and sable models break. Springs can break and puncture rear tires causing serious injury. Replaced both sides one side broken in two places. Labor was intensive due to stripped and broken pinch bolts.
Took my 2001 sable in to get wheel alignment but they found both rear springs were broken. Had 76,000 miles on car cost me $ 670. To have repaired by dealer.
My 2001 mercury sable has now failed me over 8 times without warning. I would drive turn the car off then try to start it again and it would not start. It was completely dead. I called aaa had the car towed. I took it to the dealer and they charged me for everything. A battery, an alternator, wiring, the works then, the same thing happened. The last time my car was at the dealer for a week before I was told it needed a fuel pump. I have now decided to never buy another mercury after being a long time customer. I never received a notice of a recall and just now found out the rear springs which I replaced was also happening to other customers. They have not fixed my problem and the car is sitting because I'm to frighten to drive anywhere. It's sad. All the money spent could gone toward some other car where service people care of course, now the warranty is expired. The miles on my car is 58,000.
Real coil spring broke was in a accident not sure if the accident caused the real coil spring to brake replaced one on driver side, insurance paid to replace it,but could not afford to replace passenger side. Have replaced the front coil spring. If the front one broke ford should be forced to replace the back one so there is no car accident or death from this as they could puncture the tire. How many complaints need to be done before they are responsible for this repair?
Daughter was driving her car from school at approximately 35 MPH. Left rear coil spring broke, puncturing tire. Broken end of coil spring was high enough to allow using the doughnut spare to drive to service shop. Local mechanic is replacing both rear coil springs. Approximate cost for replacing tire and coil springs is $395.00.
Noticed that car was low in rear (both sides), brought car in for oil change, had mechanic check rear suspension, he found two broken rear coil springs.
I have 2001 mercury sable with 84,000 miles. Both rear springs broke and have to have them replaced.
Back in 2004 a safety recall (04s71) was issued for in certain 1999-2001taurus and sables. The issue was that the front coil springs could potentially fracture when operated in high corrosion areas where salt is used on the roadways during winter months. There is a potential for a fractured spring to move past the spring seat and contact a front tire. If a spring should fracture and come in contact with a tire, the tire may rupture resulting in a rapid air loss, which could increase the risk of a crash without warning. With that said, on june 16, 2009, this exact scenario happened to my back coil spring on my 2001 mercury sable. Fortunately, a crash did not result in my case. However, I believe the same protective spring shields that were placed on the front tires to prevent this from happening should also had been and still should be placed on the back to prevent this from happening to avoid a potential unsafe situation.
I took my daughters 2001 sable in for it's annual safety inspection and was advised by the mechanic that the passenger side rear coil spring was broken and needed to be replaced. He advised me that this was a common problem on these vehicles and he thought there was a recall. I called my local dealer and was advised that the recall only covered the front coil springs. I will be checking into the replacement of the front springs under the recall. Since we purchased the vehicle used approx. 1 year ago it's possible the prior (original) owner had them replaced previously. I believe based on the number of complaints that the recall should be expanded to include the rear springs. Since discovering this issue I have purchased replacement springs and struts at a cost of $330.00 and will be installing them asap.
Spring on front of sable broke ,it happens a lot on taurus and sable since at least 1995. Wonder how many have been killed and injured?
Tl*the contact owns a 2001 mercury sable. The contact stated that the rear coil springs are splitting in half on his vehicle. The front coil springs may also be failing. The dealer stated that the vehicle was not included in a recall. The contact wants his vehicle repaired. The failure mileage was 120,000.
Tl*the contact owns a 2001 mercury sable. While driving approximately 71 MPH, the contact heard a loud noise coming from the rear of the vehicle. She took her vehicle to a local dealer and they stated that the rear coil springs fractured and punctured the tire. The repair would cost $756.52. The manufacturer did not assist. The failure and current mileages were 81,228.
Coil spring fractured due to corrosion. The fractured spring moved past the spring seat and made contact with the rear driver's side tire. The tire ruptured and nearly resulted in a crash. Manufacturer recall specific to front coil springs only.
Rear springs broke ruining a brand new tire. Replaced springs.
Both rear coil springs broke made car unstable coil springs were replaced by dealer on 4/07/09 and billed to me.
Tl*the contact owns a 2001 mercury sable. While driving 55 MPH, the contact felt the vehicle move sideways and nearly crashed into another vehicle. The vehicle was towed to an auto repair shop and the mechanic stated that the rear coil spring failed and punctured the tire. The contact is waiting for the parts to become available to have the vehicle repaired. The VIN was unknown. The failure and current mileages were 30,000.
Tl*the contact owns a 2001 mercury sable. While driving 30 MPH, a rubbing sound was heard in the rear of the vehicle. The vehicle was taken to a maintenance shop and the contact was informed that the rear springs failed. After inspecting the front springs, it was discovered that the front springs were chipped. The dealer referenced the federal safety agency campaign id number 04v332000 (suspension:front:springs:coil springs), but there was no recall for the rear springs. The current and failure mileages were approximately 80,000. Updated 03-27-09
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